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“Great Stay ever!!”
5 of 5 bubbles Review of Hotel Apis

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Hotel Apis
Ranked #128 of 256 Hotels in Krakow
Certificate of Excellence
Singapore, Singapore
1 review
“Great Stay ever!!”
5 of 5 bubbles Reviewed January 7, 2013

Slept in the hotel couple of times. Very fresh rooms and nice dinnings with incredible price.
All facility is settled and very comfortable to use. Especially the location is very perfect to go around city centre. But most important thing is the service minded crews with smile all the time.
Do not hesitate to ask something even it is a small thing. They will help you out in anyway to reach a great result.
It was very hard to believe to get such a beautiful service with very reasonable price.
I definitely believe it was a perfect choice.
Will try to stay in overthere whenever another chance comes over!!

Just one word is enough " Perfect"

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank chosef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apis137, Front Office Manager at Hotel Apis, responded to this review, January 29, 2013
Thank you for choosing our hotel during your stay in Krakow and the time to add feedback. I am very pleased to read such a warm and positive reviews of the hotel, restaurant, service and atmosphere. On behalf of the hotel staff once again thank you for your words of appreciation. We would be delighted to welcome you during your next visit to Krakow :)
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135 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Any
English first
Sunderland, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed October 29, 2012 via mobile

The Apis is indeed a very nice Hotel
The room we stopped in was very large and spacious, and very clean
Bottles of water are left for guests to use, but no facilities to make hot drinks in your room,a disappointment
The meals are very well presented,and reasonably priced, and the bar serves almost every drink you could think of, but shuts at 10.00 pm, which seams a little too early for such a large Hotel
The staff were all pleasant and helpful, especially the front of house, at reception, who gave directions and advice several times with a smile each time
The Hotel is situated quite a way out of the city centre, which involved getting either a taxi, which we did, or a bus
We opted for a taxi each time because of the weather, and this proved expensive for all the trips back and forth
Only criticism was when we asked the Hotel to organise taxis for trips to the various sites and finally to the airport, they added a charge on for themselves, this wouldn't have been a problem if it had been a few pounds to cover phone calls
But in the case of the airport run wanted several hundred polish z more than we were charged doing it ourselves
Come on Apis.....it took the edge off an otherwise perfect stay
Highly recommended nice Hotel, get advice on the bus,,and organise your own taxis

Stayed October 2012, traveled with family
Helpful?
Thank taylorfamilyben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apis137, Front Office Manager at Hotel Apis, responded to this review, November 15, 2012
Dear Sirs/Madams
We would like to thank you for choosing our Hotel and giving us feedback about your stay. Your opinion will help us to make our guests’ stay even better and our Hotel service even more professional. On behalf of the General Manager, all the receptionists and the rest of Hotel staff ,we want to thank you once again for your commendation and recognition.

Regarding the issue of trips and transfers, I want to assure you that the prices given to you at the Front Desk were the fixed taxi company prices and we did not have any effect on them. Of course, we will take into consideration your opinion about it as it is very important and useful information.
We would be more than happy to house you during your next stay in our beautiful city. We hope that the weather would be more favourable.
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Durham
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed October 21, 2012

This is a pleasant, comfortable and very clean hotel. We thought it very good value, and this made up for the fact that it was a ten minute bus ride out of the city. However, buses are frequent and cheap. The friendly and polite staff really made our experience even better; we dealt a lot with Daniel, and he was great, but all other reception staff were faultless too. Breakfast was plentiful and interesting! We had one evening meal here which was fine, and again very good value.

  • Stayed October 2012, traveled as a couple
    • Value
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    • Service
Helpful?
1 Thank ann57789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apis137, Front Office Manager at Hotel Apis, responded to this review, October 26, 2012
We felt exquisitely nicely to visit You in our hotel. I am pleased that the stay in Cracow was excellent. I thank for nice lyrics about employees of the hotel.
I hope that we will be having the pleasure to visit You during Your next trip to Krakow.
Thank You very much. Have a nice day!
Lukasz Kubat
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 30, 2012

Nice hotel, friendly people willing to help you with all the info about the city.The room was big enough, clean and quiet.I liked the modern decoration.High standar breakfast and finally a descend cappuccino! Located in a quiet neighborhood and 15 minutes away by bus from the historical center.For sure our first choice when we come back to Krakow.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank paragianna75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apis137, Front Office Manager at Hotel Apis, responded to this review, October 26, 2012
We felt exquisitely nicely to visit You in our hotel. I am pleased that the stay in Cracow was excellent. I thank for nice lyrics about employees of the hotel.
I hope that we will be having the pleasure to visit You in our hotel during Your next trip to Krakow.
Have a nice day!
Lukasz Kubat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
offaly
Level Contributor
76 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed September 26, 2012

We stayed at the Apis hotel as part of a city break. On the positive, We found the hotel to be very clean and the rooms and bathrooms were fine with extra blankets and air conditioning. The reception staff were helpful when asked any questions although we found most of the staff had little or no english.
There were a few things that this hotel lacked which we felt would have been appreciated, a hairdryer and a kettle in the room with some tea or coffee. you could borrow an iron at reception if it was required.
The breakfast we found was lacking, and did not really cater for the irish or english taste.There was hot dogs, and german sausage, and i think it was supposed to be scrambled egg but it looked very unappetising as it seemed to just be sitting in water. There was only a bit more variety when there seemed to be a larger crowd for breakfast. A toaster was only introduced on our last morning when there was a bus tour staying.
The bar closed at 10pm which we felt was to early as the hotel was at least a 10 to 15 minute bus ride from Krakow centre, the restaurant also closed at 10 and the selection of drinks on offer was limited, with only one polish beer on offer. We found the total lack of atmosphere in both the bar, restaurant and dining room very off putting.
The hotel was away from the centre of the main town and we felt after a long day sightseeing, you wouldn't be up to trekking back into town on a bus. There is only 1 little restaurant/bar about 200m from the hotel opposite the 105 bus stop. Its called the "Besiada" we can highly recommend it.

Room Tip: If your heading to Kracow, pay a few euros more and get a room in a hotel in the town centre, better...
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank sanjoOffaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
52 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed September 26, 2012

This is a decent 2 to 3-star hotel, I wouldn't say it was good value, but rather that you get exactly what you pay for.

The room is a decent size, the bathroom small, and there is no fridge, safe or kettle. Opt for a room overlooking the houses at the back; the ones in front face an awful orange building, a car sales lot and grimy road.

Breakfast is decent but virtually unvarying, so at the end of our 5-night stay there, my husband did not even go down for it.

Among the plusses is that Apis is not located in the cocoon of the tourist areas, and we enjoyed being with locals on the bus rides into and back from the town centre. The No. 105 is very regular and runs till 11pm. No. 139 from this stop also goes to the communist-era township of Nowa Huta. In addition, there is an excellent restaurant right by the bus stop, Briesada, which serves great Polish food.

Restaurant service is so-so but among the reception staff, a couple are quite helpful, including one who managed to change our room to one facing the back despite the hotel being fully booked.

Room Tip: Rooms at the back have a more pleasant view.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pemakan_Angin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banbury, United Kingdom
Level Contributor
712 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 321 helpful votes
5 of 5 bubbles Reviewed August 23, 2012

This was our first visit to Hotel Apis and was booked as part of a City break. The location is very good because it is away from the trams of Krakow which start up at 04.30 am every morning.Being on the main Krakow-Warsaw road it is ideal for further exploration.
Rooms are very spacious,airy,very clean and tidy. The reception staff could not do enough for us- most helpful and informative- nothing was too much trouble. They booked us a fabulous Jewish restaurant and Klezmer music night in Kazimierz and all taxis to and from Krakow centre.
Cannot praise the hotel staff enough.
Our trip was successful and varied- Krakow central with SO much to see/do - the churches are fantastic,Schindler's factory, Auszwitz and Birkenhau, Zakopane mountains in the South, Wieliczka salt mines-wonderful break, delicious foods, would definately return to the same hotel to further explore the many sights and interests that Krakow has to offer.

Room Tip: Rooms at the back of the hotel preclude the main road
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Rebecca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PauliCracow, Manager at Hotel Apis, responded to this review, August 27, 2012
Dear Rebecca,
On behalf of our entire team I would like to kindly appreciate your feedback. It is always very pleasant and motivating when our guests share so positive thoughts with us. Thank you for your confidence! We have hope you had a good journey home. You are more than welcome to visit us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Apis

Property: Hotel Apis
Address: al. 29 Listopada 137, Krakow 31-406, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #128 of 256 Hotels in Krakow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Apis 4*
Number of rooms: 41
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