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All reviews bottle of prosecco free mini bar bowl of fruit rolls royce main square complimentary soft drinks jacuzzi bath junior suite refilled daily free fruit nespresso coffee machine perfect location amazing hotel little touches provide ear plugs welcome drink fantastic shower
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Reviewed 4 weeks ago

This was our first visit to Krakow and it was made all the more special by staying in this beautiful hotel , the location is ideal right on the main square , we had asked in advance for a quiet room and although a bit small it was perfect, a complimentary bottle of Proseco, fresh fruit, water and soft drinks in the fridge which were replenished daily . Of the 3 nights stay we ate in the hotels Italian restaurant twice as it was so good and very reasonable as was the buffet breakfast but the best thing about the hotel is the staff who were so friendly and helpful, we had arranged a transfer from the airport but we didn't expect a Rolls Royce ! Our stay at the Betmanowska hotel was absolutely perfect from the moment we were picked up from the airport to the moment we were dropped off , we will definitely return to beautiful Krakow AND the Betmanowska

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank milcairns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zyta R, manager at Betmanowska Main Square Residence, responded to this reviewResponded 3 weeks ago

Dear Guest,
Thank you for leaving your opinion at TripAdvisor about our Aparthotel.
Our staff works at a high level so you can feel warm and welcome and I see that they done good job.
I`m glad that you also appreciated our strengths like amazing staff and rich equipment of our rooms
I hope that the view of Krakow will make you come back to us very quickly
Best Regards,
Zyta Rydzik
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We stayed here 4 nights, and this hotel was perfect in every way. We had a very large and beautiful suite on the 4th floor, with a lovely view of the main square. The room was immaculate and cleaned extremely well every day. Beds were very comfortable. Blackout curtains were very effective in blocking out light for a restful sleep. There is quite a bit of noise here on the weekends, especially from partyers outside, but we knew this in advance and had brought earplugs. On our last night, new people arrived in the room next to us and proceeded to make an awful lot of noise very late at night, but even though we never complained, people from the front desk came by anyway to tell them to be quiet - we appreciated this immensely as we had to get up at 4am the next day for a flight. Service here was very friendly and professional. We had truffles, prosecco and fruit in the room upon arrival, and we were also given a complimentary bottle of chianti the night before we left. This is absolutely the best service I've ever received in a hotel. Breakfast was also quite excellent, with lots of choice of cold and hot food. Thank you so much for your excellent hospitality!!!

Room tip: The suites are huge but so wonderful
Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Geneviève B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zyta R, manager at Betmanowska Main Square Residence, responded to this reviewResponded 4 weeks ago

Dear Genevieve,
Thank you for leaving your opinion at TripAdvisor about our Aparthotel.
Our staff works at a high level so you can feel warm and welcome and I see that they done good job.
I`m glad that you also appreciated our strengths like amazing staff and rich equipment of our rooms
I hope that the view of Krakow will make you come back to us very quickly
Best Regards,
Zyta Rydzik
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

I would highly recommend the Betmanowska. We had a junior suite on the 1st floor and the room was excellent. The jacuzzi in the room was a great touch, the bed was very comfortable and the soft drinks in the mini bar were free to drink each day. Other small touches made this a great stay, such as the welcome chocolate from the Art restaurant, the bottle of prosecco and the friendliness and helpfulness of the staff. The breakfast was superb, with everything you could possibly want in a breakfast and as much as you can eat. The location is perfect and despite being on the main square we slept well each night. We will stay here again next time we visit Krakow. Amazing city too.

Date of stay: April 2019
Trip type: Traveled as a couple
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zyta R, manager at Betmanowska Main Square Residence, responded to this reviewResponded 4 weeks ago

Dear Paul,
Thank you for the time you spent you to write a comment about our Betmanowska Residence.
We are pleased that your stay in Betmanowska Main Square Residence was successful.
We do everything in our power to make guests happy - we hope that we will continue to go so well, if not better! We invite you to visit us in the future!
Greeting
Zyta Rydzik
Manager
Betmanowska Main Square Residence

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

My partner & I visited here the end of November on a recommendation from a friend. We loved it! The hotel is lovely - room was so nice & the jacuzzi bath was a lovely addition (amazing after being outside in the cold!!). Staff were so helpful on reception - we asked for some additions for our room & nothing was ever a problem. Great location also for first timers to the area - we had a view looking right out onto the square. We didn’t fly home til night time so staff were more than happy to store our cases for us.
Can’t wait to visit again - actually looking at fights etc this weekend! Going to come the first week in December this time so we can go to the Christmas market!

Date of stay: November 2018
Trip type: Traveled as a couple
Thank Corin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zyta R, manager at Betmanowska Main Square Residence, responded to this reviewResponded 4 weeks ago

Dear Corin,
Thank you for leaving opinion at TripAdvisor about your recent stay in our Aparthotel.
Our staff works at a high level so you can feel warm and welcome and I see that they done good job.
I`m glad that you also appreciated our strengths like amazing staff and rich equipment of our rooms
I hope that the view of Krakow will make you come back to us very quickly
Best Regards,
Zyta Rydzik
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We’ve just returned from Krakow and had a superb stay at the Betmanowska. Our room was lovely and so central. We loved our complementary Prosecco, fruit, mini bar, chocolate and wine. Breakfast was a treat with lots to choose from and vodka too! We booked our trips through the hotel and the staff were excellent. On our return to the airport we were taken in the hotel’s Rolls Royce - we felt like royalty. Thank you Betmanowska for a wonderful stay. We will be back!

Date of stay: April 2019
Trip type: Traveled as a couple
Thank lorn3108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zyta R, manager at Betmanowska Main Square Residence, responded to this reviewResponded 4 weeks ago

Dear Lorn,
Thank you for leaving your opinion at TripAdvisor about our Aparthotel. Indeed, you had the opportunity to travel our most luxurious car Rolls Royce and we are very happy that the trip went perfectly.
Our staff works at a high level so you can feel warm and welcome and I see that they done good job.
I`m glad that you also appreciated our strengths like amazing staff and rich equipment of our rooms
I hope that the view of Krakow will make you come back to us very quickly.
Best Regards,
Zyta Rydzik
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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