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“Very good but not quite great - very enjoyable stay in heart of Jewish Quarter, Krakow” 4 of 5 bubbles
Review of Hotel Rubinstein

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Hotel Rubinstein
Ranked #62 of 256 Hotels in Krakow
Certificate of Excellence
London, United Kingdom
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Very good but not quite great - very enjoyable stay in heart of Jewish Quarter, Krakow”
4 of 5 bubbles Reviewed April 3, 2013

We booked our trip to coincide with the Easter weekend, which in hindsight was not that great an idea - nothing to do with the hotel of course but many attractions are closed on Easter Sunday and Monday - doh!
The hotel is very good and in a fantastic position really being in the Jewish quarter or Kazimierz area of Krakow. We popped out to many of the restaurants and bars of the Jewish quarter (see other reviews), which were only minutes away.
The Wavel castle was a 10 minute walk in one direction and the Old Town was a 15-20 minute walk in a slightly different one, so all is accessible from here. Plus trams and taxis are also available and relatively cheap.
The hotel was clean and well decorated throughout, the staff were extremely helpful beforehand with help with the booking, airport transfer and a trip we wanted to take. But equally they were really nice and helpful during our stay. Our room was nice, good even but not quite the same as some of those featured on the website with wooden ceilings or tiled flooring. It was quite large and had all that we needed including heated underfloor heating in the bathroom!
There is a sauna and spa bath / jacuzzi in the hotel but this was not that great as they had to turn the sauna on before use and when I went to use it the temperature was not that hot at all. I would therefore suggest asking the staff to put the sauna on at least an hour before you would like to use it. It is a shame as I was looking forward to a relaxing sauna having spent the day walking around the Old town.
One particular highlight of our stay was breakfast - the food was very fresh and varied each day, although you could have some eggs or sausages cooked to accompany the buffet breakfast the buffet in itself was very generous and tasty.
There one or two very small things that we had to ask for such as bath robes for the sauna, some extra pillows and an extra toilet roll as we only had one with no spare! However, the staff attended to all of our issues very quickly indeed and were very attentive and helpful at all times.
Pluses: location, staff & breakfast
Minuses: room was nice but could have been even better, sauna temperature

Room Tip: Ask for rooms with exposed wooden ceilings as they are very attractive
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Garforth3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rubinstein R, General Manager at Hotel Rubinstein, responded to this review, April 4, 2013
Dear Sir,
Thank You for your kind review. We all the time try to make your stay the best.
I hope to see you again in Rubinstein Residence :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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381 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Ocean, NJ
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed March 16, 2013

Hotel Rubinstein manages to mix the best of old Jewish Krakow with wonderful ambiance, service, and amenities. The hotel was constructed from various ancient buildings, retaining their original character, and yet providing rooms that are large, comfortable, spacious, clean and well furnished. Each room has its own very real character, allowing the beauty of the Jewish quarter to seep into the room and hotel experience. The staff were all warm and friendly, providing service with a personal touch. There is no better location possible for those who want to see the historic sights and connect to the authentic memories that are just out the front door of the hotel. If you are planning a visit to Krakow, stay here - you won't regret it!

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HikeBikeSkiGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rubinstein R, General Manager at Hotel Rubinstein, responded to this review, March 19, 2013
Dear Sir,

We would like to thank you for your kind review.
We hope to see you soon at our hotel.
Best regards,
Rubinstein Residence
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed February 25, 2013

Fantastic hotel in the Jewish quarter known as Kazimierz. Arrived back home on the 24th February after a 3 night visit. The hotel was everything that we could have asked for. Rooms very spacious, clean and warm. The staff were all very friendly and very accommodating and spoke very good English. The hotel had a sauna and Jacuzzi but we never used it, with all the things to do we simply did not have enough time. We were booked in for bed and hot breakfast but we only had the continental breakfast as the food was so nice. We visited all the main historical attraction, Schindlers factory, 15 minute walk from the hotel, the Cloth Market and underground museum, which are situated in the main square again 15 minutes from the hotel. We would highly recommend a visit to both. Wawel castle is a must see, look out for the dragon breathing real fire. There are plenty of restaurants and cafe bars. One we would highly recommend is the Pod Wawelem, 26-29 Gertrudy. Outside looks like an old tram but inside the atmosphere is electric and the food is out of this world. Order the chicken on a skewer and see if you can finish it all. We had one between the two of us washed down with one litre glasses of beer. To finish we had coffees, wine and ice cream. The bill came to PLN 83, about £17. We left at midnight and people were still coming in to order food. We found a small restaurant / cafe bar called the Chajim Kohan, Once Upon A Time In Kazimierz. just opposite the hotel. We had drinks in there every evening before heading into the town. This used to be 4 workshops many years ago and is now a fantastic cafe bar with a great local Jewish atmosphere. Try the nut vodka, very nice,
We visited Auschwitz & Birkenau,camps on the Friday. We did the DIY trip and spent only PLN 98, Approx £20 on taxis and trains. The admission to both camps were free. We were glad that we visited the camps but some sites can be disturbing so be prepared.
All in all the 3 nights was not enough to see all that Krakow has to offer and we are already planning a return visit for later this year to the same hotel.

Room Tip: We were in room 406 on the top floor (4th) and was great with a view out over the back of the hotel...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North East
Level Contributor
104 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed February 22, 2013

Lovely hotel in Krakows Jewish quarter. We stayed here after there was a mix up with our original hotel and we were relocated, which was nice because this place was 100% better.
We ended up in a suite which was huge and included 19 chairs and a dining table !
Bathroom was lovely and decorated to high standard
Lovely food in courtyard restaurant and hotel is surrounded by nice bars
10 minute walk to square - lovely place, recommended especially if you get the suite !

  • Stayed March 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dave902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, England
Level Contributor
126 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed December 21, 2012

Efficient check in. Very quick lift. Lovely room. Super marble bathroom with underfloor heating. Nice large in room safe. Good breakfast. Nicely positioned. If we were here in better weather would have had dinner on the hotel roof.

Would stay here again without a doubt.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TrickyTree14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrogate, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed December 2, 2012 via mobile

The hotel staff are very friendly and all spoke good English. The hotel isn't right in the centre so quiet at night but close enough to walk to all the sights. The bedrooms were very clean and classy, we had a very comfortable nights sleep. The breakfast Buffett was varied and yummy. Overall I would recommend this hotel in Krakow for a romantic weekend away!

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Amy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Rubinstein

Property: Hotel Rubinstein
Address: ul. Szeroka 12, Krakow 31-053, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Kazimierz , Stare Miasto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#34 Luxury Hotel in Krakow
#42 Romantic Hotel in Krakow
#53 Business Hotel in Krakow
#60 Family Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Rubinstein 4*
Number of rooms: 28
Official Description (provided by the hotel):
Hotel Rubinstein is a place with many faces. It combines functions of a restaurant, accommodation, as well as a conference and artistic center. Hotel Rubinstein offers its guest 28 comfortably appointed rooms: 4 single rooms, 10 standard double rooms, 9 deluxe double rooms and 5 exclusive suite apartments. All the interiors characterize a typical for Hotel Rubinstein boutique character and rich furnishing. ... more   less 
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Also Known As:
Rubinstein Hotel Krakow

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