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“Good value”
Review of Spatz Aparthotel

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Spatz Aparthotel
Ranked #41 of 262 Hotels in Krakow
Certificate of Excellence
Reviewed November 1, 2013

Had a very enjoyable 5 days here. It is 10 min walk from the centre. Rooms were spotless and hotel staff were very friendly,
Found the bar staff let this hotel down...they closed bar way before they were meant to...they did not make guests feel welcome but the hotel staff were just the complete opposite..couldn't do enough for you.

Room Tip: The rooms we had were fine...no complaints from any of our party
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  • Stayed: October 2013, traveled with friends
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Thank prague69Wales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia M, Manager at Spatz Aparthotel, responded to this reviewResponded November 7, 2013

Dear prague69Wales,

Thank you for sharing your experiences on TripAdvisor. I am very sorry you got a not nice feeling about staff at the restaurant. Sadly, the Manzana is separate from the hotel but if you are our guest we always feel responsible for everything :) I am very happy that the Spatz meet your expectations and I remain to your disposal for your future visits. You can always send us an email in order to receive exactly what you expect.
I hope you will forgive us all the inconveniences.
Kind Regards,
Julia Madej

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455 - 461 of 921 reviews

Reviewed October 18, 2013

We had a great weekend in krakow and att Spatz. Our room at the top floor was really nice. Good a/c, spacious and OK bed. Helpful staff (helped with booking auschwitz and taxi etc) and nice restaurant/bar.

Nothing to complain about, maybe that there is no elevator but hey -- use your legs!

  • Stayed: October 2013
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1  Thank Hopptjopp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia M, Manager at Spatz Aparthotel, responded to this reviewResponded November 7, 2013

Dear Hopptjopp,

I am delighted to hear that you were so impressed by the hotel, thank you for recommending Hotel Spatz to others through the website and we certainly look forward to welcoming you back.
Please consider this a warm welcome for your future return.
Kind Regards,
Julia Madej

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Reviewed October 18, 2013

The best thing about this hotel is its ideal location. It's right in between the old town with its amazing market square and the Jewish quarter with its many restaurants and pubs. We found that we didn't have to walk further than 15 minutes to get anywhere during our stay (apart from the train station which is 20 minutes).
The hotel itself is fine. The room was a decent size and clean with everything you need for a city break. It was very good value.
We didn't pay for breakfast as there was so many options for breakfast nearby. We did have cocktails in the bar downstairs, which was really nice.
Overall a decent hotel, ideally situated for exploring Krakow. I would stay here again.

  • Stayed: October 2013, traveled as a couple
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Thank Picks20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia M, Manager at Spatz Aparthotel, responded to this reviewResponded November 7, 2013

Dear Picks20,

Thank you very much for sharing your impressions of the hotel Spatz on TripAdvisor :):)
It was a pleasure to read that you enjoyed the hotel and its location, indeed perfectly situated on the Kazimierz district in Kraków. Maybe you will have the possibility to come back to see the wonderful Christmas market on main square!
We hope to have the pleasure to welcome you back to Kraków soon, until then, we remain
With Best Regards,
Julia Madej

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Reviewed October 16, 2013

We booked this hotel via booking.com with full payment ahead of time. Very big mistake!!! Upon arrival we were so disappointed with the place that we decided to leave. Unfortunately we were trapped due to the above. We will loose all our money ;-( Receptionist was nice enough to show us other rooms, but all of them were same disaster, so we decided to stay in the originally assigned room. Room was very big, very cold, very noisy from the street, floor was very dirty, curtains stinky and not attached properly, we could not sleep in the night because radiator makes tremendous noise as well as toilet; we felt like sleeping in the rain forest!Terrible bed, mattresses and pillows. We asked for more pillows and receptionist told us that they don't have any other pillows that whatevere is in the room. That "think" was like cloth stuffed with cotton pads! Sink in the bathroom was so small that it was impossible to wash our face.

There is no elevator, bellboy, neither parking on the side. We were lucky to stay during the weekend so we could park outside on the street. Even thou it wasn't the safest place. Across the main street there was small park full of homeless people.

We didn't have breakfast in the hotel, because buffet was very poor and over prised.

The only positive think in this hotel was fantastic Mexican restaurant in the building with great bar! We really enjoy their coctails and meals. They were not part of the hotel.

Room Tip: There is no good room, just pick different place!
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  • Stayed: September 2013, traveled as a couple
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2  Thank Veronika T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2013

Nice hotel, Room was excellent, close to the town so it was very easily accessible. Staff were helpful and the food was fantastic! All in all a brilliant place to stay!!
I would recommend the hotel to anyone in krakow!

  • Stayed: September 2013, traveled with friends
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Thank Rebecca R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia M, Manager at Spatz Aparthotel, responded to this reviewResponded November 7, 2013

Dear Rebecca R,

Thank you very much for sharing your comments with us on Tripadvisor following your recent stay in Kraków :)
We are delighted that you enjoyed the hotel, the location and its services and hope that we will be able to welcome you back very soon :)

Kind Regards,
Julia Madej

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Reviewed October 6, 2013

We have just returned from a long weekend staying at the Spatzhotel and we had fantastic break! Our room was a huge corner room on the first floor with a couch and two easy chairs plus a desk area with two chairs as well as the usual tea and coffee making facilities and wall mounted flat screen T.V . There is a fixed hairdryer in the bathroom which was furnished with complementary toiletries. The room was very clean and tidy and the beds were so comfortable. The hotel is situated in the Kazimierz District and is central for visiting the Old Town and the Main Square.From our hotel we were also able to walk to Hero's Square and Schindler 's factory. We found all the main attractions of Krakow are within comfortable walking distance of this hotel.The staff are so welcoming and helpful too.

  • Stayed: September 2013, traveled as a couple
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2  Thank Walter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia M, Manager at Spatz Aparthotel, responded to this reviewResponded November 7, 2013

Dear GlasgowWalter,

Thank you very much for the glowing review of Spatz Hotel - what a compliment it is to be recommended as such valuable Hotel.
I am delighted to read that stay was perfect in every moment. The team takes great pride in connecting with our guests and having fun in creating memorable experiences.

We look forward to welcoming you back again.
Kind Regards,
Julia Madej

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Reviewed September 30, 2013

I stayed at this hotel from the 18th September 2013 for a weeks holiday, the staff were very friendly and helpful, my room was clean and well furnished bed was very comfortable, would recommend this hotel to anybody visiting Krakow. I will definitely be using this hotel again a big thumbs up to the staff there well done.

  • Stayed: September 2013, traveled solo
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Thank mickwill43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia M, Manager at Spatz Aparthotel, responded to this reviewResponded November 7, 2013

Dear mickwill43,

We would like to thank you for the time you spent writing your review and for sharing it.
Your opinion is of the highest importance for us.
Thank you so much.
Julia Madej

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Spatz Aparthotel

Address: ul. Miodowa 11, Krakow 31-055, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Kazimierz , Stare Miasto
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#24 Family Hotel in Krakow
#39 Romantic Hotel in Krakow
Price Range: $42 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Spatz Aparthotel 3.5*
Number of rooms: 28
Official Description (provided by the hotel):
Spatz is a real jewel of Kazimierz district. It is situated in the historic centre of Cracow in cultural, shopping and business area, surrounded by climatic houses. This is an unforgettable journey to the past. Spatz is a perfect starting point for trips to Oscar Shindler's Factory, former ghetto and old Jewish synagogues. Spatz is one of three boutique hotels in Poland that are part of a world prestigious hotels' chain- Epoque Hotels. ... more   less 
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Also Known As:
Aparthotel Spatz Krakow
Aparthotel Spatz Hotel Krakow

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