We turned up and there were no tickets. Thinking it would be easy to buy some for another day, wrong. Advance tickets can only be purchased in one place in the Cloth Hall in the main square. Apart from this set back we enjoyed our visit to this museum, set out in a journey through time so great for groups. The gift shop felt like an after thought and was only a few books and postcards, more thought could be out into this to offer a wider range of products.