This trip, I was travelling with family and looking for something nicer than basic; Abella hit the mark in terms of cleanliness, price, and location, but not more than that. There was definitely room for improvement. The person behind the desk when we arrived gave us information that was consistently wrong about times and prices for tours. The internet was wired only, meaning iPads will not work. The road outside was very loud and our window could not close, making it impossible to sleep in that room with the roar of traffic and the tram. Breakfast was a refrigerated plate brought upstairs. The tiny elevator goes to the third floor, but not the second, so you have to walk up or down steps with your luggage. They asked us what time we were coming via email and were annoyed when we didn't respond; but we were already away in Poland with sporadic internet access. We'd have responded immediately if they'd asked us a week in advance. In summary, they do all the things they say they do, but only to a bare minimum, and I'd only stay here again if I were on a strict budget.
- Official Description (provided by the hotel):
- Abella Guest Rooms are situated in the centre of Cracow. Fully renovated guest rooms are housed in a beautiful old stone building, built over 100 years ago. They have charm, space and privacy, created by the use of period furnishings, side by side with modern amenities, including fully equipped private bathrooms, lift, TV, Internet connection and tea/coffee facilities. Only a five minute stroll from the bustling Market Square, and a five minute walk from the Main Railway and Bus Station ... more less
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