Stayed 2 nights. The reception area is small and have to go through a wooden side door to walk to the back in order to get to the hostel. Have to be careful as there are many steps. Of all things after paying for the upgrade to have private bathrooms we ended up having our room on the top floor. There is no elevator and the staircase is narrow. We have to struggle to drag our luggage up. The room is not very clean and so is the bathroom. Breakfast is just bread and jam and butter and tea or coffee with UHT milk. No juice. It is more like a canteen where one have to clear the table and wash the utensils after one has finished. One of the kitchen sink taps is not working properly and you cannot regulate the temperature for the wash and one can get scalded easily. One day we requested to have breakfast half an hour earlier as we have to leave to join a tour but were told it cannot be done. And worst still, when we finally got to go down for breakfast at the stipulated time, the lady in charge of the "canteen" treated us shabbily. Unless you use the hostel's computers in the lobby, internet connection is terrible. Have to sit at the courtyard or on the steps to get connected.
Worst place I have stayed.
- Official Description (provided by the hotel):
- The Centrum Hostel with over 200 beds, is Krakows largest tourist hostel located in the centre and cater for all travellers, from student groups to backpackers. Located in St. Gertrudy street 10, a few minutes walk from the Market Place and cafes, nightlife, restaurants and close to the Main Train Station. Friendly atmosphere and staff, free internet access and very clean and comfortable rooms with linen provided. We offer 4, 6, 8, 10 and 12-bedded rooms. ... more less
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