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“restaurant”
Review of Hotel Stary

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Hotel Stary
Ranked #48 of 264 Hotels in Krakow
Certificate of Excellence
Reviewed January 15, 2014

our friend who its working with us recommended this hotel restaurant because he used to work there.... it was worth it! me my boyfriend and our friend booked a table for quiet Saturday night. it was great, staff was excellent. wine was great !! service was wonderful, didn't have to worry about anything... food was excellent, really really nice, and delicious. if I will visit Krakow again I ll definitely come back to this restaurant.
restaurant looks really nice but simple. white table cloth with flower on it. so simple but really elegant.

and once again food was delicious.
will come back !!!!

well done all.

  • Stayed: January 2014, traveled with friends
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1  Thank Patrycja L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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358 - 364 of 760 reviews

Reviewed January 10, 2014

We stayed in the Hotel Stary for 4 nights last summer. It was our first time in Krakow (it is a beautiful city and is not to be missed!) and we chose the hotel based on reviews. The Hotel Stary has a number of things going for it-- it is a lovely renovation of a 15th century building and you can see the old walls in the restaurant and the lobby. It has a superb location right off the square and it has quiet, atmospheric, clean rooms with great air conditioning (it was very hot while we were there). It also has a nice rooftop bar with a great view over the square. Our room was attractive and spacious. It had heavy wood doors, parquet floors, a small but more than adequate bathroom and a comfortable bed. What somewhat marred our stay, however, was the attitude of the staff at the front desk. I can best describe their demeanor as "communist-level service" and suspect that it is a holdover from the past that could be remedied with some training. They were gruff and unhelpful and made you think that you were annoying them by checking in. Note that this was not one particular staff member but all of the personnel at the front desk. (We did not experience this in the restaurant at breakfast where they were very pleasant). Despite their gruff demeanor, when we requested a recommendation for a private guide, they set us up with a fabulous guide (Kasha from Socha Travel) who showed us things that we would never have seen otherwise and who was extremely knowledgeable about Polish history. So, we have mixed feelings about this hotel and would think about whether there were other good options the next time we visit Krakow.

  • Stayed: July 2013, traveled as a couple
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2  Thank DiscerningTraveler99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2013

As a first-timer in Krakow, Hotel Stary (along with the location and the christmas spirit) made me fall in love with Poland.
We came 23rd of December as a family of 6 adults, and did not know what to expect for the holiday, but a friendly, service-minded and professional staff welcomed us to a wonderful stay.
The hotel is situated at the corner of Stare Miasto, and at the hotel´s entrance you will have the beautiful Mary´s Church on your right hand (going in to the hotel) - a perfect way to both start and end the day.
The rooms are big and decorated in dark colours and robust materials, with nice AC and heath-systems, a well-equipped minibar and satelite-TV (witch we never used).
The only thing that could have been better is the beds: but that is very individual - for me the bed was too hard...

In the basement you will find a wonderful spa, with a steambath, finish sauna, 2 swimming pools, a saltcave and training facilities: perfect for relaxation!

When it comes to the restaurant: I have been dining a lot at different restaurants around the world - and this is world class at its best!
At Christmas eve we had a wonderful 6-course dinner, but it ended at 10 courses.... and everything was perfect!
We even had to go there the last day - just to check if it was the same service and tasty food: and it was!

All in all: excellent staff, a beautiful well-located hotel with a relaxing spa and a superior restaurant! I would recommend the hotel for both friends, couples, business but maybe not for families with small children.

  • Stayed: December 2013, traveled with family
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1  Thank anna s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2013

I visited this hotel many times.Best time to stay its Christmas . Every time I like this place more and more. This hotel its located in the center of Krakow right next to RYNEK and SUKIENNICE and its about 5 min walking distance to USA Consulate. Its FIRST Class hotel located in old building but its renovated to be very modern place with swimming pool sauna and SALT CAVE .Rooms are verry clean . Food its unbeatable plus BAR on top floor - super /must see/.About NOISE- I didint expirience any.

Room Tip: If possible take suite. This Hotel its not cheap $200-$300 a night but definitelly worth the money...
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  • Stayed: December 2013, traveled as a couple
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3  Thank Mrugalik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2013

Fantastic fusion of old and new building styles makes this an interesting, eclectic hotel. Our room was well appointed, spacious and very clean. The staff were friendly and helpful and this combined with a fabulous location for the tourist areas, especially the main square makes it the No 1 hotel in Krakow for me. The spa is beautiful and relaxing and the dining room (which we only used for breakfast) was a delightful way to start each day. It was December when we stayed at the Stary but we did check out the roof garden and I can imagine it would be fantastic in summer as it has a beautiful view over the square to the spires of the main church.

We had a fabulous stay at the Stary and I would recommend it even to the most demanding of my friends and we will be returning in the near future. Ms F Carey Cheshire

Room Tip: Like all cities there are always building works going on and at the moment they are next door so ask...
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  • Stayed: December 2013, traveled as a couple
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1  Thank Fiona C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2013

Let's start with the good things: the location is unbeatable, the junior suite is spacious with beautiful wooden furniture (and a walk in closet!), the spa and the pool make you unwind and forget about everything else (the masseur is the best if you wish to have a deep tissue massage, but not gentle enough for a relaxing session), the service is impeccable and the decor in the common areas is class.

the bad thing : THE NOISE. It is not a problem during the weekend, but our Monday morning started at 7 am sharp and ended with us checking out early and moving to Copernicus. Definitely recommended - for weekend stays during construction work period ONLY.

  • Stayed: August 2013, traveled as a couple
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3  Thank NATinCPH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2013

I was a little worried about staying in this hotel after reading some of the reviews re noise. However, maybe our timing was perfect for during our 3 night stay we did not experience any noise whatsoever. Not sure if building work has finished or the fact we arrived the day before a national holiday (1st Nov).
The hotel is very much a boutique hotel, minimalistic and very stylish. Our room was comfortable although a little dark and like a previous reviewer mentioned, we too, had a problem with some of the lights not working. We did mention this to reception on our first night and bulbs removed but not replaced until day three and then one of them stopped working. The bathroom was very clean and stylish and although we had a jacuzzi bath we found out on the last evening (whilst trying to use it) that this too didn't work, which was a little disappointing.
Breakfast was included in our rate and we were very impressed with the breakfast area, which again in keeping with the style of the hotel,was very stylish and although not the largest buffet on offer, there was more than enough choice especially as you could have a range of hot choices too.
In fact, we were so impressed with the presentation of our scrambled and poached eggs we decided to book a table in the evening and again were not disappointed.
The one thing you cannot fault this hotel on is the location! Right on the edge of Krakow's main square and within easy walking distance of many of Krakow's sights.
One final thing to comment on is the spa facilities. Although we didn't have any massages we did make use of the pool, steam and sauna. Very relaxing after a day of sight seeing.
All in all a very enjoyable stay - would definitely return.

  • Stayed: October 2013, traveled as a couple
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1  Thank DebLRayleigh_Essex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Stary

Address: ul. Szczepanska 5, Krakow 31-011, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#23 Family Hotel in Krakow
#27 Luxury Hotel in Krakow
#28 Business Hotel in Krakow
#56 Romantic Hotel in Krakow
Price Range: $124 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Stary 5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Hotel Stary Krakow
Stary Hotel Krakow

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