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“Excellent”
5 of 5 bubbles Review of Amber Hotel

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Amber Hotel
Ranked #18 of 256 Hotels in Krakow
Certificate of Excellence
Chester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent”
5 of 5 bubbles Reviewed July 3, 2013

Just been with 3 mates for a city break in the gorgeous city of Krakow. Had a wonderful time, and stayed in the Amber Hotel, which I can only describe as excellent. Cleanliness, quality of food, friendliness of staff, value for money, location it had the lot.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank iain_brown1008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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784 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
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English first
Galway, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 2, 2013 via mobile

There's absolutely nothing bad I can say about this hotel. Great location, very clean, good value, quiet and the staff are more than helpful. It was the best customer service we have ever experienced. We woke up late on the first morning of our stay and missed the breakfast. The receptionist rang us at 10.30 to say that they could wait a few more minutes for us. When I said we wouldn't be able to make it she offered to prepare lunch boxes which was a really nice touch. As well as that the food was fresh and delicious - overall it was a very pleasant stay and we will definitely go back. Thank you all for such a great hospitality.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Monika K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed June 25, 2013

Ten out of ten for this small friendly hotel 5 mins walk from the square.
Beautifully Air conditioned with comfortable beds and quiet spacious rooms.
Our stay was enhanced by the lovely receptionist called Magda who went out of her way
to be helpful to us and organised trips and recommended and booked restaurants .
Thank you Magda-we hope you had a well deserved rest.
Definitely recommend the Amber Hotel if you stay in krakow.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nicola p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abingdon
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed June 24, 2013

Staff warm friendly couldn't do enough to help from advise to booking trips rooms always had a friendly word and smile even left smiles for their guests on the notice board along with the weather forcast.Very comfortable spotlessly clean beds very comfy although we only had standard rooms there was everything we needed, bathrooms clean and modern
Location was perfect, near to the attractions but far away from hustle and bustle
Small observation, the dining room was far too small for the amount of guests the large and heavy furniture didn't help, there is ongoing work so maybe this will be remedied. The breakfast was well cooked with lots of choice although we missed having toast there was still lots to choose from. We can't recommend this hotel highly enough and wouldn't even think of staying anywhere else in Krakow
We also booked transfers to and from the airport which where reasonable priced and great service.

Room Tip: If you'd like a bit bigger room upgrade to deluxe rooms the difference in price is worth it
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank linnmick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed June 24, 2013

We arrived before check-in time at Hotel Amber but the team were super-helpful and let us have one of our rooms early to store our luggage whilst we went out to the town for something to eat.

The rooms were well appointed and spacious with balconies overlooking the road - but the location isn't particularly noisy (aside from the roadworks outside, which wasn't too intrusive and beyond the control of the hotel). Complementary water and cherry liqueur was a nice touch, and the hotel had gone to the trouble to leave a bottle of wine to celebrate one of our party's birthdays which was a really nice and unexpected touch.

Our room had a TV, which we didn't really need, a well-specced bathroom and a comfortable bed. It's a five minute walk to the main square which is ideal, as it's close enough to get there but not too close to be noisy, in the other direction you can hit the garden the surrounds the city within a couple of minutes.

Breakfast was a generous self-serve buffet system. The dining room was crowded but they are in the midst of what look to be sizeable renovations that will improve this over time. Certainly it didn't detract from the stay at all.

The team working there were all courteous, friendly and incredibly helpful whenever we had any queries - and as they had when we arrived, were able to store our luggage safely after we'd checked out until our transfers came later in the day to speed us on our way.

I didn't check out the leisure facilities on site so can't comment on these.

Room Tip: The front rooms have a balcony overlooking the road outside - it's not a pretty scenic spot, but...
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alan_J_Fisher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cupar Fife
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed June 22, 2013

We stayed at the Hotel Amber from 17th to 21st June 2013. An extremely warm welcome from reception staff, who always had a ready smile, and were very helpful. Our room was a deluxe room which was large and very clean and comfortable. Located in a quiet street just 5 minutes walk from the main square. If we return to Kracow, which i am sure we will, we will choose to stay here!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kiaoraCuparFife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed June 18, 2013

Stayed at hotel Amber over the May BH weekend - the hotel is in an excellent location - we walked everywhere although public transport is also excellent. Rooms are spacious (we had booked a deluxe room) , bathroom facilities cannot be faulted and breakfast more than adequate. The customer service we experienced is quite possibly better than experienced anywhere - unfortunately on our last night my husband and I managed to lose our camera (only realised when checking in at the airport) - we knew it was in 1 of 3 places so I emailed the hotel whilst at the airport to see if they could assist trying to locate our camera - regretfully within an hour I received a mail back to advise that they had not been successful (this was on Tuesday) - I had given up hope only to receive a further mail on the Friday advising that my camera had been found - the hotel sent the camera back to me (I paid the postage) but I believe that the hotel should be recognised for their exceptional customer service. The reception staff are very knowledge always smiling - we booked our trip to Austwich through the hotel - we thoroughly enjoyed our stay in this wonderful city and recommend this hotel 100%. Thank you to the staff for helping to make our weekend perfect

Room Tip: Deluxe rooms on he 3rd floor was very quiet - excellent nights sleep
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TrishW01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amber Hotel

Property: Amber Hotel
Address: Ul. Garbarska 8/10, Krakow 31-131, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#18 Business Hotel in Krakow
#19 Family Hotel in Krakow
#22 Romantic Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:3 star — Amber Hotel 3*
Number of rooms: 20
Official Description (provided by the hotel):
In the heart of this magical city, right next to the enchanting and picturesque Krakow old town, in a secluded street there is an unusual place, XIX century tenement house, and inside - a little, unbelievably hospitable boutique Amber Hotel with a unique atmosphere. Even though the hotel is situated in the very centre of the old town, only 500 meters from the main square, it manages to remain distant from urban noise. Elegant and functional rooms provide our guests with ideal conditions for both work and relaxation. Comfortably furnished rooms, coffee/tea making facilities, satellite TV, free and fast internet connection contribute to creating a comfortable and friendly place for every guest. The hotel is frequently visited, apart from tourists and businessmen, by renowned personalities from cultural, artistic and political circles. Extremely friendly service, always ready to help, makes it an exceptional place, full of good manners and taste, where every desire of the Guests is immediately satisfied by the professional service. ... more   less 
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Also Known As:
Amber Hotel Krakow

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