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“Excellent, comfortable, convenient.”
Review of Amber Hotel

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Amber Hotel
Ranked #21 of 261 Hotels in Krakow
Certificate of Excellence
Reviewed June 9, 2013

This was my first visit to Krakow. I was very impressed and Hotel Amber added to the experience. Close to the old town but situated in a quiet side street it ticked all the boxes. The room was pleasant, clean and comfortable. A buffet breakfast was varied and extensive hours made it convenient, whatever our plans. Friendly staff with a good standard of English seemed genuinely pleased that we were there and willing to make suggestions and chat about possibilities. I had noted comments abouit the restrictive size of the breakfast area but this was not an issue during our stay. In all, a good mid range hotel which made me feel that I had good value for money which was a reflection of Krakow as a whole.

  • Stayed: May 2013, traveled as a couple
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1  Thank WestBromwichBaggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelamber10, Front Office Manager at Amber Hotel, responded to this reviewResponded June 19, 2013

Dear Guest,

First and foremost we would like to take this opportunity to thank you for staying with us and for taking yourself the time to share your opinion about our hotel.
Guest comments such as yours are a vital factor in monitoring our performance and enabling us to provide better services, where applicable, on future visits.
We are very happy to learn that you were satisfied with your accommodation as well as the services provided by our associates..

We look forward to serving you again when your travel plans bring you back to the Kraków area.

With kind regards,
Paulina Zolkwoska-Samorek
hotel manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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341 - 347 of 828 reviews

Reviewed June 8, 2013

My partner and I recently spent 5 nights in this charming hotel. The staff were very friendly and the rooms clean and comfortable. We particularly enjoyed the welcome decanter of cherry vodka! We also enjoyed the buffet style breakfasts and the sauna room. The hotel is ideally located close to the old town and the main square and there are many good, cheap restaurants close by. We will definitely be coming back - perhaps for the Christmas markets.

  • Stayed: May 2013, traveled as a couple
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1  Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelamber10, Front Office Manager at Amber Hotel, responded to this reviewResponded June 19, 2013

Dear Guests,

Thank you for your positive feedback. It is nice to hear that you were satisfied with our service and enjoyed your stay with us. Your comment is very important to us to constantly improve ourselves.
We will be happy to welcome you back again at the Amber hotel.
Krakow during the Christmas Market is also beautiful :)

With kind regards,
Paulina Zolkowska-Samorek

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2013

Stayed for 2 nights, very comfortable and clean room. The staff were very helpful and friendly, breakfast was plentiful. The hotel is a just out of the centre of town, an easy 5minute walk into the main square and the receptionist showed us all the points of interest on a map on checkin. Even let us leave our luggage after checkout so we could wander around Krakow without lugging everything around. Fully recommend this hotel, great value for money.

  • Stayed: May 2013, traveled as a couple
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Thank Pippa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2013

Just a quick review.... very clean, cracking location, huge comfy bed, free decanter of cherry vodka in each room, very friendly and helpful staff. Breakfast was absolutely fine but not all that memorable. The fitness suite was also more akin to a sauna. These 2 minor niggles largely relate to the practical 'problem' that the hotel has but 17 rooms. Would return. Great city by the by! Had a rare old time.

Room Tip: Better to face the front street.
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  • Stayed: May 2013, traveled as a couple
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Thank Martin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2013

My wife & I stayed at the Hotel Amber for 3 nights from 24th May & thoroughly enjoyed our stay there. We had booked a superior room but due to building work we were put in a standard room. However the hotel gave us robes, slippers, toiletries etc to compensate for this & reduced the room rate. This did not spoil our stay at all, as the room was spotlessly clean and the bed/pillows gave me an excellent nights sleep. It was also a nice touch to have a decanter of cherry vodka in the room. The hotel is less than 10 minutes walk from the main market square, so is close to the old town, which has many attractions. We had no problem walking to the old jewish quarter. The breakfast is very good with a wide selection of dishes (mainly cold). I must also say that all of the staff were excellent, friendly & supplied us with a lot of useful information. A great hotel to stay in & I would thoroughly recommend it. Also the building work was not an inconvenience. We would definitely stay there again as there is still so much to see in Krakow.

  • Stayed: May 2013, traveled as a couple
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Thank Barry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2013

Superb location, close to the main square. Rooms ending in 01 and 06 face a courtyard and are exceptionally quiet. Free internet was especially appreciated as was the off-street parking. Buffet breakfast was more substantial than expected with both hot and cold dishes. Front desk staff was very accommodating before and during our stay. Recommend without hesitation!

Room Tip: Rooms ending in 01 and 06 face a courtyard and are exceptionally quiet, especially for a property so...
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  • Stayed: May 2013, traveled with friends
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1  Thank Jetchick83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelamber10, Front Office Manager at Amber Hotel, responded to this reviewResponded June 19, 2013

Dear Guests,

We very much appreciate your positive feedback regarding your stay at the Amber Hotel. We strive to provide a superior service experience for every customer; therefore your opinion is very important to us.

We are delighted you like rooms ending 01 and 06 face a courtyard.

Special thanks for pointing out our favorable location, delicious breakfast and always happy to help staff.

We are looking forward to welcoming you back to the Amber Hotel on your next visit to Krakow.

With kind regards,
Paulina Zolkowska-Samorek
hotel manager

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Reviewed May 9, 2013

Superb hotel 7 minutes walk from main square. Friendly and very helpfull staff,always greeting with smile. Good buffet breakfast (hot and cold) Spacious deluxe room with enormous bed.Would highly recommend.Will certainly stay here again. Finishing touch would be addition of fridge in room.

Room Tip: if budget allows choose deluxe room
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  • Stayed: May 2013, traveled solo
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5  Thank 667wedel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelamber10, Front Office Manager at Amber Hotel, responded to this reviewResponded June 19, 2013

Dear Guest,

First of all  I would like to thank you for positive feedback.

It is a pleasure for us to read that you found our rooms spacious and comfortable.

Furthermore thank you very much for such a kind comments about the staff which have already been forwarded to them.

We are looking forward to welcoming you back to the Amber Hotel on your next visit to Krakow.

Best regards,
Paulina Zolkowska-Samorek

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amber Hotel

Address: Ul. Garbarska 8/10, Krakow 31-131, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#18 Business Hotel in Krakow
#19 Family Hotel in Krakow
#22 Romantic Hotel in Krakow
Price Range: $79 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Amber Hotel 3*
Number of rooms: 20
Official Description (provided by the hotel):
In the heart of this magical city, right next to the enchanting and picturesque Krakow old town, in a secluded street there is an unusual place, XIX century tenement house, and inside - a little, unbelievably hospitable boutique Amber Hotel with a unique atmosphere. Even though the hotel is situated in the very centre of the old town, only 500 meters from the main square, it manages to remain distant from urban noise. Elegant and functional rooms provide our guests with ideal conditions for both work and relaxation. Comfortably furnished rooms, coffee/tea making facilities, satellite TV, free and fast internet connection contribute to creating a comfortable and friendly place for every guest. The hotel is frequently visited, apart from tourists and businessmen, by renowned personalities from cultural, artistic and political circles. Extremely friendly service, always ready to help, makes it an exceptional place, full of good manners and taste, where every desire of the Guests is immediately satisfied by the professional service. ... more   less 
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Also Known As:
Amber Hotel Krakow

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