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“Excellent Hotel in the centre of Krakow!” 5 of 5 bubbles
Review of Amber Hotel

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Amber Hotel
Ranked #15 of 256 Hotels in Krakow
Certificate of Excellence
Tipperary
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Excellent Hotel in the centre of Krakow!”
5 of 5 bubbles Reviewed December 17, 2012

We have just returned from a great trip to Krakow. We stayed in Hotel Amber for four nights and we really enjoyed our stay. The hotel is beautiful and the rooms were very comfortable and spotlessly clean. Our room had a safe and tea/coffee making facilities which was very handy. The shower is very powerful and hot and the bed was extremely comfortable. On our second morning we woke up to find a little gift bag hanging on our door with a little gift and some sweets for us to enjoy as it was the 6th December which is St Nicholas Day. This was a lovely little touch by the hotel! All of the staff were very friendly and helpful especially Ela who helped us on more than one occasion. :-) She really made our stay memorable and we hope to return again next year. The weather was very cold while we were in Krakow and we always looked forward to returning to our nice warm rooms after a long day shopping! The breakfast was also very good with a good selection of hot and cold food. The hotel is located very close to the main square where you will find lots of shops and restaurants and of course the beautiful Christmas Markets. You could not ask for anything more from a hotel it really exceeded our expectations and I would highly recommend staying here if you a planning a trip to Krakow!

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Belle084
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelamber10, Front Office Manager at Amber Hotel, responded to this review, December 27, 2012
Dear Belle,

Thank you for your feedback. We appreciate your nice comments about hotel and our staff. We are also pleased to hear that you liked your room, hotel amenities and of course our beautiful city. We are very happy that we not only met your expactations but exceeded them and therefore made your stay memorable one. It is great that Santa Claus found you in Krakow! ;)

I would be delighted to welcome you back to Hotel Amber in the not too distant future.

All the best,
Paulina Zolkowska-Samorek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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776 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
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English first
Surrey, England
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed December 14, 2012

We stayed at Hotel Amber last December and came back again this year. The hotel is very convenient for all sightseeing. It is spotlessly clean and the staff are very helpful and cheerful. We wanted to go to the Opera but it was sold out. We emailed the hotel and Magda - thank you Magda - managed to get us tickets for the dress rehearsal. It was wonderful. The breakfast was good in the hotel, apart from the last day when things seemed to be badly organised. We would certainly recommend this hotel to our friends.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AnnSurrey_England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelamber10, Front Office Manager at Amber Hotel, responded to this review, January 1, 2013
Dear Travelers,
We are glad that you choose our hotel one more time!

Winter in Poland has its own charm. Here at the Amber we aim to create an atmosphere that makes our guests feel comfortable and their every visit is unforgettable. In this case, is your ticket to the opera, which was achieved thanks to Magda :)

I would like to personally thank you for your kind recommendation and I hope that we will have the pleasure of welcoming you back to the hotel in the near future.

Best regards,
paulina Zolkowska-Samorek
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scotland
2 reviews
5 of 5 bubbles Reviewed December 10, 2012

Brilliant! Great location, good price and wonderful friendly staff made our three-night stay memorable. Hotel Amber is just minutes from the main square and there are plenty of restaurants and bars nearby. Spotlessly clean and lovely and warm - nice to come back to in the freezing weather we had!

Room Tip: 102 is nice and big!
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  • Stayed December 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hamish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelamber10, Front Office Manager at Amber Hotel, responded to this review, December 27, 2012
Dear Guest,
Thank you for completing a review on your recent visit to our hotel. As You wrote we are ,,little hotel’’ so our team try their best to make everyones visit special and I will ensure that your kind comments are passed on to them.

We are glad to see that you enjoyed your vacation and hope you have an opportunity to visit us agin in the future.

Regards,
Paulina Zolkowska-Samorek
hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, WALES
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed November 30, 2012

After arriving in Krakow train station, from the airport, which the station is also a large shopping complex, the hotel is approx 15min away walking. The hotel was perfect. Ours, the first floor front balcony, with large comfy bed in a clean tidy room. The hotel is modern, clean, and has very helpful staff. There was work in progress outside our hotel but it didn't bother us, and it wasn't the hotels fault.

The old city, with its beautiful center, is just a few minutes walk away. With a good choice of restaurants dotted around. We enjoyed Pimiento. A steak house with excellent food. Eating and drinking in Krakow isn't all that expensive either.

If you're interested in Auschwitz, book with the hotel. They'll get the tour guide to pick you up in the morning for the full day. It is well worth doing. Strongly recommended.

The Other museums dotted around Krakow are an easy walk away. Even the 30mins walk t the Oscar Schindler factory.

I would highly recommend Krakow and I would definitely return.

Enjoy.

Room Tip: Email the hotel with your requirements. They helped with ours.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BNAUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelamber10, Front Office Manager at Amber Hotel, responded to this review, January 1, 2013
Dear Guest,
Thank you for the feedback following your recent stay at Amber Hotel in Krakow.

I’m pleased to hear that you appreciated the comfort of our hotel, service efforts and our attention to cleanliness. We do our best to make you feel at home.
Indeed, staying in our hotel guests have access to the most important places in the city in just few minutes of walk.
Museums, monuments and hundred of restaurants and pubs.
We are very happy that our tips were helpful and also that you like the trip.

For sure we will be prepared for your next stay with some suggestions for place to eat or how to spend your free time.

We look forward to hear from you soon.
In the meantime you can bring back some of the memories f.e. visiting our profile on facebook.com, where you can find some news and photos.

Kind Regards,
Paulina Zolkowska-Samorek
hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed November 23, 2012

We stayed here for 4 nights and found all the hotel to be an excellent base. The hotel is spotlessly clean, breakfast good and the staff extremely helpful. It is conveniently situated. We hope to return.

  • Stayed November 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Doreencarlisle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelamber10, Manager at Amber Hotel, responded to this review, November 27, 2012
Dear Reviewer,
Thank you for taking the time to comment on your stay with us. I was pleased to read that you had a great stay in Krakow and that you would use the hotel again. All the Team is looking to welcoming you back.
Warmest regards,
Paulina Zolkowska-Samorek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashford, United Kingdom
Level Contributor
5 reviews
5 of 5 bubbles Reviewed November 22, 2012

This was my 2nd stay with 4 others. If you want the best at a very affordable price then this is the place. The girls, not forgetting Kamil, on the Reception Desk are the very best, so please experience.

Room Tip: It is very quiet in whatever room, it is only inconsiderate noisy guests returning late that does ca...
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Brian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelamber10, Manager at Amber Hotel, responded to this review, November 27, 2012
Dear Brain,
I would like to thank you for having taken the time to give us feedback regarding your recent stay with us. We are more happy that it was your second time in Amber hotel. I am delighted to learn that it was a very positive experience and I will naturally share your comments with the Team, who I am certain will be encouraged by your remarks.

We look forward to welcoming you back to the Krakow.
Regards, Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 27, 2012

We really enjoyed our stayed at the Hotel Amber between 16 and 20 October. The room was clean and comfortable and the decanter of local liqueur on arrival was a pleasant surprise. We had asked for a quiet room, and in the main it was except for the building works going on at the moment in the building next door. They started up at 7am on the weekdays, none on Saturday. The hotel is getting more rooms added for next summer.

The staff were extremely helpful and friendly and were happy to arrange taxis from the airport and for the return journey for 80PLN (about £16). They also arranged our trip to Auschwitz and packed lunch for the day.

There was a great choice for breakfast each day with a variety of cereals, different breads, yoghurts, fruit, cold meats and cheeses, salad vegetables, 3 hot options and cakes. The breakfast room may be small but is light and airy.

The hotel is only a few minutes walk from the main square and a number of restaurants and bars.

Krakow is a beautiful city and we would love to return.

  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jasi_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelamber10, Manager at Amber Hotel, responded to this review, November 26, 2012
Dear Guests,

Thank you for taking the time to write about your recent stay at Amber Hotel. We are very glad you enjoyed your stay however I notice as well you mentioned about the buildings works next door. We are very sorry that it disturbed your stay. Despite numerous arrangements regarding comfortable stay of our guests while building works going on some things are beyond our control.
We value your comments about our staff and breakfast. As you have experienced, our staff is always ready to take care of any guests needs or requests without hesitation. Our goal is to always exceed our guests’ expectations and we are glad we reached this with your stay.
Indeed we are centrally located in Krakow however on the quiet street. This is extremely convenient for both business and leisure purposes trips. Our central location is one of our assets and I thank you for pointing this out in your feedback.

It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

With kind regards,
Paulina Zolkowska-Samorek
hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amber Hotel

Property: Amber Hotel
Address: Ul. Garbarska 8/10, Krakow 31-131, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#18 Business Hotel in Krakow
#19 Family Hotel in Krakow
#22 Romantic Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:3 star — Amber Hotel 3*
Number of rooms: 20
Official Description (provided by the hotel):
In the heart of this magical city, right next to the enchanting and picturesque Krakow old town, in a secluded street there is an unusual place, XIX century tenement house, and inside - a little, unbelievably hospitable boutique Amber Hotel with a unique atmosphere. Even though the hotel is situated in the very centre of the old town, only 500 meters from the main square, it manages to remain distant from urban noise. Elegant and functional rooms provide our guests with ideal conditions for both work and relaxation. Comfortably furnished rooms, coffee/tea making facilities, satellite TV, free and fast internet connection contribute to creating a comfortable and friendly place for every guest. The hotel is frequently visited, apart from tourists and businessmen, by renowned personalities from cultural, artistic and political circles. Extremely friendly service, always ready to help, makes it an exceptional place, full of good manners and taste, where every desire of the Guests is immediately satisfied by the professional service. ... more   less 
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Also Known As:
Amber Hotel Krakow

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