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Reviewed June 7, 2019 via mobile

The hotel was nice and the staff supportive but not really a stop for families.
Literally 5min from the northern gate to the old town and right over from a nice shopping centre so it’s great for city hoppers.

The room was comfortable and modern and the bed better than most. Breakfast buffet had most of what you want - including some alternatives. Would like more veg/vegan options but the hotel can help I think with some special requests.

It was a little expensive and used for conferences which seems like the normal tourists get hit by opportunity pricing.

Very nice for short stays. Very clean and all staff willing to help as best they can (some trainees a little slower but we all were learners at some point).

Date of stay: May 2019
Trip type: Traveled with family
Thank EthicalEngineers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tomasz_Piorkowski, General Manager at Vienna House Andel's Cracow, responded to this reviewResponded 4 weeks ago

Dear Guest,

We are so happy your enjoyed your visit in Cracow and we appreciate your comments here on TripAdvisor. Thank you very much for your kind words about Vienna House Andel’s Cracow. It is very nice to read you were satisfied with design hotel with good location.
We look forward to your future visits.
Best regards,
Tomasz Piórkowski
Regional Director Kraków & Katowice

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2019

Hotel is located right next to a huge shopping centre and railway station. The major attraction of Krakow ( the Old City) is about a 5 minute easy walk through a pleasant park. Our room was facing the main road but it was quiet and got the afternoon sun. Bedside tables were larger than normal and very practical with more than enough power points to recharge batteries. Breakfast was average but adequate. I would highly recommend this hotel due to its location and would stay here again. A 24 hour self service laundromat is located about a 5 minute walk away (called Speed Queen) and was a welcome stop during our trip around Eastern Europe.

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank MPoint6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tomasz_Piorkowski, General Manager at Vienna House Andel's Cracow, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for taking the time to write a TripAdvisor review following your recent stay with us. I am delighted to read your feedback and thank you for your wonderful comments, especially your recommendation. Looking forward to your return.
Best regards,
Tomasz Piórkowski
Regional Director Kraków & Katowice

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2019

Chose this hotel because it is a five minute walk from the central railway station, which has a shuttle train to the airport. Rooms are clean, modern and very well presented. Reception was excellent and really helpful, booked trips for us, advised on good places to visit etc. Breakfast service was one of the best of any hotel, in any country I have visited. Also had a great bar, with outside seating (great spot for people watching) which was a welcome oasis after a day of sight seeing.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank Jamie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tomasz_Piorkowski, General Manager at Vienna House Andel's Cracow, responded to this reviewResponded June 3, 2019

Dear Jamie C,
Thank you so much for your beautiful review. Please do not forget to recommend us to your friends. We are waiting for your next visit, I do hope in the nearest time.
With best regards,
Tomasz Piórkowski
Regional Director Kraków & Katowice

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Reviewed June 1, 2019 via mobile

I would recommend this hotel without hesitation. We thought the location was excellent, being a short walk into the town via a well used subway. The bathroom is of a good size With a bath & separate shower. The buffet breakfast provides a very good choice of hot & cold food which was replenished constantly.

Date of stay: May 2019
Trip type: Traveled as a couple
Thank YorkshireHotFeet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tomasz_Piorkowski, General Manager at Vienna House Andel's Cracow, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for your kind words and sharing your memories with us.
We appreciate your loyalty and taking the time to share your experience here on TripAdvisor.
Thank you for mentioning our amenities as well as our friendly staff. Combined with our location and easy access, whether you are staying in or going out andel’s has something for everyone. We look forward to your next visit and welcoming you return to Cracow
Regards,
Tomasz Piórkowski
Regional Director Kraków & Katowice

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Reviewed May 29, 2019 via mobile

Hotel perfectly located close to railway, shopping and old town

Roms are excellent and clean! The bathroom is top notch. We really lover the breakfast buffet.
The Staff was really helpfull all the Way.
Worth every euro

Date of stay: May 2019
Trip type: Traveled as a couple
Thank Rottweileren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna H, General Manager at Vienna House Andel's Cracow, responded to this reviewResponded June 2, 2019

Dear Rottweileren,
Thank you for staying at Vienna House andel's Cracow and for sharing your experiences with us. We are so happy we were able to fulfill your expectations and that you liked our perfect location, excellent rooms, good breakfast and helpful staff.
We are looking forward to welcome you to our hotel soon again.
Best regards,
Tomasz Piórkowski
Regional Director Kraków & Katowice

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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