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“Nice stay”
Review of Hotel Matejko

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Hotel Matejko
Ranked #100 of 259 Hotels in Krakow
Belfast, United Kingdom
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice stay”
Reviewed February 6, 2014

Spent four nights at Matejko hotel at end of January 2014 and couldnt fault it.Was clean and warm which was great as it was snowing and absolutely freezing outside.Rooms cleaned daily and beds were comfortable.We knew not to expect a fry but the continental breakfast was lovely and there was plenty of it.Staff where pleasant,helpfull and all spoke English.We hope to return to Krakow in the future and will definately stay here again as it was close to everything we wanted to do.Tried restaurant in hotel on one night and the food was nice but we wanted to try different places while there.

Room Tip: Room 108 maybe a problem if you are a light sleeper as bus stops outside through the night and some...
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vintyg121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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723 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
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English first
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 5, 2014 via mobile

Stayed here for two nights at the start of February . Was great value for money. Hotel was Clean, Quiet with a nice breakfast. 5 minutes walk from the old town. Would stay again - lifts are the slowest I've ever been in but... They need to get a turbo fitted.

Stayed February 2014, traveled with friends
Helpful?
Thank nelgb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrington, United Kingdom
Level 6 Contributor
182 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed February 3, 2014

I was a little concerned at the cheapness of this hotel. A friend had booked a stay on his own and we decided to join him. It wouldn't have been our first choice but it worked out really well. Our room was massive, if a little tired decoratively. Try and book a corner room. 105, 205, 305 or 405. Only one English TV channel but are you going to be watching TV all day? Staff were helpful when we wanted information and the breakfast was superb though you must be open to the continental style. For the money paid it was great. We'll stay again.

Room Tip: Corner rooms are big 105, 205, 305, 405.
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  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank garstonian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grantham, United Kingdom
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 28, 2014

Great place to stay for very good value of money. Polite service, clean rooms, and great location in centrum of old town. Would definitely recommend for all travelers.
Thank you to all the staff for great service.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sylwia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lanarkshire
Level 6 Contributor
102 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed January 24, 2014

Large rooms with very comfortable beds. Large en suite with plenty towels. Excellent large curtains help to enhance a good nights sleep. The breakfast was included in our price of only 169 Zloty for a twin room with an extra bed. Fantastic value. Fantastic location for the main attractions near the Old Town, the Galeria Krakowska shopping centre, or for the bus and train stations. The only thing missing was tea/coffee facilities in the room.

Room Tip: Ask for not higher than the second floor.
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aldosda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 21, 2014

we have stayed in this hotel on short break to visit the city. Location of the hotel is very good near to Old Town, connection to trips for area around. Hotel itself very clean, rooms ok, although we asked for 1 double bed (as our room has 2 singles beds) and we have been told that we can slide together those beds no help from the staff. We chosen this hotel as we saw on website that internet is free, but we get there the wi fi is not free of charge and we had to pay for it.
Restaurant - that's the issue. We had included breakfast and dinner in price of the room. Breakfast - ok, but dinner not. We have ordered the food, which was not good, so we have asked to talk to chef, so we did and his attitude was unacceptable. He was rude and after our complaint, we could hear him swearing and shouting in the kitchen. Our meal was exchanged, we could not have any apologize. We have asked to see Manager, but he (she) was not on duty, we were told that he(she) will be there in the morning. Next morning we were told that Manager won't be there until afternoon. Again no one were interesting to talk and resolve the problem.
Overall staff seems not interesting with customer service.
Major complaint was the Caesar Salad, which was not a Caesar Salad. Dear Chef I think this link will be helpful to do it properly: http://youtu.be/9oDfEzWFeQk

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michalutka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lokeren, Belgium
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 21, 2014

This hotel has a very good location, nearby the old town Krakau and the Galleria.
The ratio price/quality is in very good balance.
Nice reception where the people are friendly. Clean rooms, nice breakfast buffet.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChielElen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Matejko

Property: Hotel Matejko
Address: pl. Jana Matejki 8, Krakow 31-157, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Kleparz , Stare Miasto
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#50 Business Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Matejko 3*
Number of rooms: 49
Reservation Options:
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Also Known As:
Matejko Hotel Krakow

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