The hotel is in a central location with a tram stop at the end of the block, equidistance from the Jewish District (Kazimierz) and the Main Square (Market Square) which are both within walking distance.
The staff was kind, approachable, and very knowledgeable. As I speak no Polish, I found it fortuitous that everyone in the hotel spoke English.
The rooms were clean and spacious; our room did not have air conditioning, if that is something you require, but there was an oscillating floor fan that provided a comfortable breeze most nights. The beds were firm and comfortable.
There are quite a few stairs to climb, but I think that is the norm in Europe; however, one of the staff kindly carried my bags up to my room on arrival.
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