I had booked this Tour before I had arrived in Krakow. It was easy and simple to get the booking completed. I recieved email and Texts from the Company making me aware when and where I was getting picked up which made everything run smoothly.
Driver explained everything that was going on and what the plans where for the day.
The 2 tour guides we had at both sites where very good and explained indepth. Any questions that where asked where happily answered.
The lunch that was supplied was filling and plentiful.
The Tour for me was anout 10 hours in total. From about 8am to 6pm drop off at the centre of Krakow.
Although you can get to both places yourself I found it alot easier with this Tour and less hassle.