Me and my boyfriend went on your Auschwitz-Birkenau tour today, and in the description it said that the tour was inclusive a documentary movie. However, we didn't see any movie and there was never an invite to see it or anything. We feel deceived. The tour was fine, but sure enough it felt like something was missing and it was hard to follow the entire history of Auschwitz-Birkenau without the necessary historical information and overview. It is simply not acceptable to be promised the showing of a movie and then getting none. Also, the serving of the lunch was very late on the trip, which would have been nice to know in before hand, so that we had been able to bring a snack.
I'll be expecting your reply and a suggestion of how we can figure this out….
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