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“very friendly, good service”

Krakow Shuttle - Tours
Experience for Yourself
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Day Trip to Auschwitz Birkenau and Wieliczka Salt Mine from Krakow including...
Ranked #15 of 258 Tours in Krakow
Certificate of Excellence
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Owner description: KrakowShuttle is a fully licenced, locally owned and operated company established in Krakow in 2003 year. From the very beginning we have specialized in professional transport for tourists and business travellers and provided reliable and efficient services. We offer airport transfers in Krakow, Warsaw, Wroclaw, Gdansk and Poznan as well as one day tours, including Auschwitz Tour, Salt Mine Tour, Zakopane Tour and many more.
Aachen, Germany
Level Contributor
25 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
“very friendly, good service”
Reviewed March 28, 2013

We just returned from Krakow and booked the shuttle service airport-hotel and back as well as the Auschwitz-Birkenau tour. The drivers were very friendly and on time - no complaints in this area. We even got a text message on the evening before the Auschwitz tour informing us on the exact pick up-time. A small complaint would be that the minibus driving us to Auschwitz was not very comfortable for the people sitting in the last row, since there isn't enough space for four people. Nevertheless, we would highly recommend Krakow Shuttle!

Visited March 2013
1 Thank Jochen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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817 reviews from our community

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Dublin, Ireland
Level Contributor
34 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
Reviewed March 27, 2013

while in Kracow last week my partner and i booked Kracow shuttle tours for a tour to Austwich and Berkineau,the pick up time was 8.30, they arrived 8.25 at our hotel ...hotel Chopin en route our driver explained about travel time etc he was so friendly an excellent driver,willing to answer any question we had,he asked me several times was i warm enough on the trip back as i got soaked wet in Austwitch we also had lunch on the bus..all around Kracow Shuttle were excellent i would recommend them to anyone visiting Kracow...thank you for a great cheap service

Visited March 2013
3 Thank sandy503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falkirk, United Kingdom
Level Contributor
97 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 52 helpful votes
“Krakow Shuttle Tours”
Reviewed March 22, 2013

MKG Travel - on the KrakowShuttle.com website are excellent. They provided our airport transfers and we also booked the tour with them. We were picked up on time at our hotel and during the trip to Auschwitz we watched a film about the history. Our driver Peter was very good, explaining the time schedule for the the tours, breaks etc. Our guide on the tour of both Auschwitz and Birkenau was Alicia and we felt she did a terrific job - a soflty spoken woman with tremendous knowledge, a quiet reverence and a willingness to answer questions and all done at a very good pace - it didn't feel at all rushed. After the Birkenau tour we boarded the bus and we all agreed that nothing can prepare you for what you witness. Not everyone was going onto the Salt Mine but those who were, like us, were provided with lunch - a cheese salad roll plus a substantial tub of chicken and pasta with salad and a choccie biscuit. We changed transport further on and our new driver took us to the Salt Mine, bought our tickets, and informed us when our tour below would take place and when he would return. Enough time for a coffee etc. The Salt Mine was amazing and again our tour guide, Agnes, was extremely knowledgeable, very friendly and she took us through the labyrinth of tunnels and chambers, giving us time for photo opportunities and answering any questions. Please be aware that there are many steps to go down in the Salt Mine so it might not be for everyone. I thought I might feel claustrophobic but it was fine. We got parted from the rest of the company at the end of the tour so when we eventually got back to the starting point at the Salt Mine it was closed with no sign of the bus but after a quick phone call from my husband the bus arrived. The driver had gone looking for us as the lift we took back up brought us up in the town which was a good walk from our starting point. It was a long day - 10 hours and we reckon we must have walked about 10 miles - but definitely a must and we're so glad we did it. We highly recommend the company.

Visited March 2013
2 Thank esfalkirk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart, Australia
Level Contributor
77 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 52 helpful votes
“Two great site visits in one day”
Reviewed March 19, 2013

My wife and I chose to book both the Auschwitz and Salt Mine Tours as one package with Krakow Shuttle, fully recognising in advance that this would be a big day. Our choice ended up being a great one and we were not disappointed. The Auschwitz tour was excellent, if not a little over-organised in terms of how the on-site tour guides shepherd through the literally hundreds of people whi are visiting. Its not a problem - just something you need to keep in mind. What was more striking was the impression that you got when you transferred across to the nearby Berchenau Concentration Camp which is part of the concentration camp "package". This was a very sobering and moving experience and one of those must-do visits on any bucket list - just to re-calibrate your thinking on life. The industrial scale of the suffering and extermination at Berchenau really hits home.

After lunch in transit in the mini bus, it was off to the Salt Mine Tour. This is one very impressive tour and the maze of underground tunnels and cavenous chambers was one of the highlights of our holiday. Excellent commentary from the guide and the amount of history underground was very unexpected.

We booked on-line through KrokowShuttle.com and the service was great. All present on the day's tour of both sites really enjoyed themselves. Highly recommended.

Visited August 2012
3 Thank Prado123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“Auschwitz and Salt Mine Tour”
Reviewed March 11, 2013

An excellent value for money trip. We were collected at our hotel on time, watched an interesting film en route. We had excellent tours of Auschwitz and Birkenhau, the english speaking guide spoke very good english and displayed real empathy and understanding. On the way to the salt mines we enjoyed a substantial packed lunch, and again had an excellent guide at the fascinating salt mines. Whilst a long day from 9am til 7.30pm we all felt the trip was good value and a memorable experience

Visited March 2013
1 Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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