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“Lovely hotel Great Location”

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Sheraton Grand Krakow
Ranked #41 of 261 Hotels in Krakow
Certificate of Excellence
Reviewed January 4, 2013

My husband and I stayed here end of Dec 2012. Nice rooms, good breakfast, and quiet but central location. For a 5 star hotel I would have liked extra milk in my room and a early morning wake up call when requested but this did not happen. We would stay again .

Room Tip: higher rooms quieter
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  • Stayed: December 2012, traveled as a couple
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Thank ellabella1910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,087 - 1,093 of 2,064 reviews

Reviewed January 4, 2013

Cannot fault this hotel! comfy beds, cosy rooms, nice bar, delicious breakfasts and very professional and friendly staff.

It is in an ideal position for excursions because the coach park/pick up point is just across the road from the hotel.
would defintly stay here again if we came back to krakow.

  • Stayed: December 2012, traveled with family
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Thank travelmad715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this reviewResponded January 10, 2013

Dear Guest,

Thank you very much for sharing the positive feedback.
I am glad you had an enjoyable stay with us and we keep our fingers crossed to have the opportunity to welcome you at Sheraton Krakow Hotel again soon.

Kind regards & best wishes for 2013!

Stijn Oyen
General Manager
Sheraton Krakow Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2013

We spent a great New Year's Eve in the Sheraton Krakow and thoroughly enjoyed our stay. The staff is very friendly and helpful.
The location is perfect. We walked everywhere as all the sights are nearby. The castle is just across the road and the main square is about 10 minutes away. There are plenty of nice bars and restaurants along the way too!
Our room was lovely. Plenty of space, clean and I loved the kettle, tea and coffee! It's definitely a hotel you'd like to spend time in and we looked forward to the pool and sauna in the evenings.
We booked an airport pick up, which was perfect as we didn't have to think about how we would get from the airport to the hotel at night.
We'd highly recommend the Sheraton to anyone thinking of visiting Krakow and hopefully we'll be back!

  • Stayed: December 2012, traveled as a couple
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Thank Livob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2013

Pretty much, I was killing it here. I rolled in and boom, there is underground parking. So what did I do. I parked there. If asteroids would have rained down because God was all hating on us that day guess what? I still look smart for not buying the extra insurance on the rental car. So after flying across the pond, to Vienna, then driving up to Krakow, I had dinner at the restaurant. It was solid. No complaints. Next day I did some touristing. I could walk to everything because this hotel is pretty much situated like it owns Krakow. My server from my first night was my bartender the second night. Kid is a baller. Solid. You'll like him.

  • Stayed: December 2012, traveled solo
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1  Thank Superman_McAwesome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this reviewResponded January 7, 2013

Dear Guest,

Thank you for your review – so energetic and enthusiastic!

We all appreciate you comments, we are particularly delighted to hear that one of our team members at the bar made your stay even better, hoping you will come back soon to enjoy some more of Sheraton Krakow Hotel.

Regards & best wishes for 2013!

Stijn Oyen
General Manager
Sheraton Krakow Hotel

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Reviewed January 2, 2013

This is great hotel in Krakow, very close to castle and centrum. We had room with river view, what was really very beautiful, aslo can see castle from window. Really nice. This hotel has also smoking room, thas was good surprice.
We spend here End year 2012 Party - and that was very good. Food was great high gastronomy, I really like it, mostly very special desserts.
Staff is kindly, friendly and very helpfull. Hotel room are very good cleaned, nice furnitured. The double bed is really big!
I can only say - if comming again to Krakow - this hotel is my choose.
The wellness area is not really wellness - small swimming pool and sauna is separate in man/woman cloakrooms. That is only one small negative in this hotel.

Room Tip: room with river view
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  • Stayed: December 2012, traveled as a couple
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Thank zuzana_gombikova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this reviewResponded January 10, 2013

Dear Zuzana,

We are grateful for sharing your wonderful feedback with us and TripAdvisor community.

Glad to hear that you have chosen our hotel for the New Year’s Eve celebration and enjoyed the event we organized. Special ‘thank you’ for the lovely comments from our Executive Chef and his Team, who really did their best to create these rich culinary creations.

Our room standard & location are also one of the greatest assets.
Isn’t it amazing to wake up relaxed as sleeping in one of the most comfortable beds - famous Sweet Sleeper Beds®, to open the curtains and admire the unforgettable views of Wawel castle & Wisla river? It already makes your day brighter.
I hope that you will keep your Krakow & Sheraton Krakow Hotel memories with you and look forward to your next visit.

Kind regards & best wishes for 2013!

Stijn Oyen
General Manager
Sheraton Krakow Hotel

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Reviewed January 2, 2013

Stayed here for three nights over the New Year period. Hotel has wonderful facilities including complimentary use of the gym, pool and sauna. There are several bars spotted around including a wide selection of Vodka (if that's your thing) and an ajoining sports bar which is very comfortable and does great food too.

The price is very good value for money, we booked a few month in advance and paid around £150 for 3 nights, 2 people which is outstandingly cheap considering what you get.

The concierge facilities were very helpful and made reservations in resturants recommended which were all excellent calls.

We walked everywhere when in Krakow, it is a little over 10 - 15 minutes to the main square, less than 5 mins to Wawel castle which respresents a very good location. The hotel overlooks both the castle and the Wisla River.

I have not a bad work to speak for the Sheraton, Krakow! Enjoy!

Room Tip: Deluxe Room features a view of Wawel castle although I would hesitate to suggest it is worth the ext...
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  • Stayed: January 2013, traveled as a couple
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1  Thank Mac_in_a_sack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2012

NYE was extraordinarily well organized. Great light show in the big hotel lobby. We shared a table with guests from all over the world. Excellent wine was included, fantastic food. My best NYE experience in Cracow and I'm from here!

  • Stayed: December 2012
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Thank Spookduke87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this reviewResponded January 2, 2013

Dear Guest,

May we thank you for taking the time to share such a positive review on Trip Advisor, it surely is a wonderful message for us to start the New Year with.

Our Sheraton Krakow Hotel team is delighted to hear you enjoyed the event – we hope we will be able to welcome you again in 2013 to celebrate the incoming special moments like the New Year’s Eve.

Thank you once again, best wishes for 2013 – we look forward to your next visit.

Best regards,

Stijn Oyen
General Manager
Sheraton Krakow Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Grand Krakow

Address: ul. Powisle 7, Krakow 31-101, Poland
Phone Number:
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Krakow
#9 Family Hotel in Krakow
#15 Romantic Hotel in Krakow
#23 Luxury Hotel in Krakow
Price Range: $107 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Krakow 5*
Number of rooms: 232
Official Description (provided by the hotel):
Five star Hotel located in the very heart of the city, at the foot of The Royal Wawel Castle & next to Wisla Bulevards. Sheraton Grand Krakow is steps from the most important tourist attractions in Krakow with easy access from the airport or railway station. Hotel offers 232 fully renovated guestrooms, 3 different venues with great variety of menus & beverages & one - the Roof Top Terrace & Lounge Bar - which despite the vast offer of exquisite drinks & unique menu offers the best views of Krakow. There are Club Lounge - the best place to plug in or hang out & Sheraton Fitness with indoor, heated pool, sauna & treatment room. Enrich your stay with Krakow's best view! ... more   less 
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Also Known As:
Sheraton Krakow
Krakow Sheraton

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