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“Excellent Hotel”

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Novotel Krakow Centrum
Ranked #44 of 267 Hotels in Krakow
Certificate of Excellence
Reviewed August 13, 2012

Stayed 4 nights at the hotel in July, family of 4 with 2 twin rooms. Rooms were very good and quite spacious, bathrooms quite large too, all very clean and fresh feeling, staff friendly, breakfast buffet excellent, spa good. Hotel well located about 15 mins walk to central Krakow or 10 mins along the river to the castle.

  • Stayed: July 2012, traveled with family
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2  Thank springs63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 11, 2012

We stayed at Novotel centrum for 5 nights in August...it was great. The room was spacious and clean. A baby cot was in the room for my 14 months old daughter. Breakfast was great! A huge variety for different tastes...The food at the restaurant was delicious...but most of all the staff are extremely polite and always smily!! Special thanks to Pavel at the reception and Bosia at the breakfast room. I forgot to mention the view from our room. I was breathtaking!!!! Excellent hotel and hospitality. I hope to be there at Christmas again. Thanks for the wonderful stay...

  • Stayed: August 2012
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2  Thank Christin_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2012

A short walk to the old town centre and its marvellous restaurants and the Castle, the Novotel is professionally run, with a helpfull front desk, excellent buffet breakfast and good sized rooms, comfortable beds with a choice of pillows. Free Wifi is an added bonus as is the pool and the gym. A room at the front means you can see the river the Castel, but the light sleepers may be disturbed by the noise of the trams. Will definitely return.

  • Stayed: August 2012, traveled with family
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Thank Sussex3225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2012

I spent three nights in the hotel as part of an orgainised tour to Krakow. Travelling solo I was in a twin room by myself so obviously the room was large for my purposes (why do so few hotels in mainland Europe have single rooms?). The whole hotel was clean and superbly maintained with helpful friendly staff. It is nicely located by the Vistula (even though the road outside is quite busy the double glazing meant no noise in the room) and about 15-20 minutes walk from the main square of Krakow. There is a tram from near the hotel to the town centre but I did not personally make use of it. Ample and varied buffet breakfast (at last a hotel that seems able to keep scrambled eggs without them solidifying). I used the restaurant for dinner one night - very good and by most standards very reasonably priced - although slightly expensive by Krakow standards.

As I was part of an all-inclusive tour I am unable to comment on value for money as I have no idea how much of the total cost I paid went to the hotel.

Room Tip: Don't be afraid of a room at the front on the main road - they are quiet.
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  • Stayed: July 2012, traveled solo
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Thank mike_garley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2012

Spent 3 nights at this Hotel in late July with another couple and was really impressed with everything about it.
staff were some of the most friendly and proffesional i have come across plus the rooms were large clean and modern.
small but nice pool plus sauna and gym that again were spotlessly clean.
did not eat in at night as hotel is only a short walk from centre so we ate out but breakfast was good.
when we come back if to Krakow i would not look for anywhere else as this hotel has everthing you need incluiding great location.

Room Tip: Ask for a river view if possible
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  • Stayed: July 2012, traveled with friends
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Thank Graham B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2012

We may have been unlucky but our room had problems with hair dryer, air conditioning and non-opening window. They did come and fix it quickly though. Location is nice, overlooking the river and 10 minutes walk to the centre. Breakfast is substantial.

I was most disappointed by something that should have been their strong point. The manager does two jogs a week at 7pm. But when I showed up on Tuesday (with another guest) she wasn't there. I went alone. Later when I asked why she was a "no-show" they said we should have checked if she was available...But that was not as advertised...

  • Stayed: July 2012, traveled on business
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1  Thank Sim0nmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelKrakowGM, General Manager at Novotel Krakow Centrum, responded to this reviewResponded August 6, 2012

Dear Guest,

Thank you very much for your comment.
We are very pleased that you are interested in our jogging project "run with GM".
Unfortunately during your stay I was at the beginning of my summer vacation and was not present in Cracow. I deeply believe that during your next stay in Cracow we will be able to meet and run together around the "Blonia route" or along the Vistula river.

Cracow is a great place for running both for fun as well as for professionals. More and more famous Cracovia Marathon (organize in April every year) is the perfect way to see the sights and enjoy the hospitality of the city during springtime.

Best Regards,
Sabina Bartyzel GM Novotel Krakow Centrum

Report response as inappropriate
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Reviewed July 26, 2012

On the last leg of a long business trip, I stayed at the Novotel hotel located in the city center of Krakow (there is second Novotel slightly outside the city) and was pleasantly surprised by the quality of the hotel - the location can't be beat. Property is situated on the Vistula river and if you get a room facing the river, you get a fantastic view of the river and the famous Wawel castle. Most importantly, it is only a 10 minute walk to the historic city center, where you can grab dinner at the dozens of restaurants and pubs that line the historic square.

The hotel itself is a no frills business type hotel, but the rooms are Spartan but comfortable and the staff friendly. They have a great breakfast buffet that I would recommend.

Overall, I would definitely stay again.

  • Stayed: May 2012, traveled on business
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Thank Juneyt C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Krakow Centrum

Address: ul. Gen. Tadeusza Kosciuszki 5, Krakow 30-105, Poland
Phone Number:
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Krakow
#17 Family Hotel in Krakow
#24 Luxury Hotel in Krakow
#31 Romantic Hotel in Krakow
Price Range: $75 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Krakow Centrum 4*
Number of rooms: 198
Official Description (provided by the hotel):
Right next to Wisla Boulevards, with a very convenient access to Wawel Castle, the Old Town and even Kazimierz – Old Jewish District. Spacious rooms where most of them have a great city view, modern conference facilities, refurbished restaurant, bar as well as recreational centre guarantee a hassle-free stay. We are in the heart of Krakow and therefore main railway station or the airport can be reached easily. ... more   less 
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Also Known As:
Novotel Krakow Centrum Hotel Krakow
Accor Krakow Centrum
Krakow Novotel

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