LOCATION & ATTRACTIONS NEARBY *** Novotel Krakow City West (formely known as Novotel Bronowice) is situated approx. 3 km from the city centre, close to few business centres. It is not that bad with communication as there is bus stop nearby and it's not that expensive to take a taxi to the centre.
HOTEL OVERVIEW *** Building itself it's quite old and from outside - it looks really ugly, but inside it's quite modern, clean and fresh. This property offers really great value for money and those money you save you can spend somewhere else in Krakow. I actually like coming back there. I wouldn't say it's the best hotel in town, but for the amount you have to pay - definitely worth it.
PURPOSE OF THIS TRIP *** Leisure.
RESERVATION *** I made my reservation using my Accor Le Club account. That was easy, but somehow I misplaced by first and surname there. It was pre-paid reservation (better rate), booked just few days before my check-in day. Reservation sent by e-mail and also text message, but...
CHECK-IN *** ... at check-in Receptionist couldn't find it. I've noticed that they always had some issued with an Accor Reservation Numbers. Finally, after we found it I was very happy. As a Platinum Card Member, I wasn't offered any room upgrades (they were available) but my request for a high floor was met. There is not big brand (Accor) recognition, and they seem to still work in their old manners, but that has its own charm.
LENGTH OF MY STAY *** 1 night
LOBBY & RECEPTION *** Lobby is refurbished and looking quite modern. It's spacious and always very busy as hotel is quite popular with tour groups.
ROOM *** My room (#1024) was on the 10th floor. As booked - Superior Novation Room 1 queen size bed + convertible sofa. It was spacious, fresh and modern-looking. What I liked that it was (almost) consistent in style - new furniture and bright colours. I said almost, because an ancient hair dryer and A/C controller are just priceless.
I was nicely surprised that there was a welcome card (hand-written) on my desk and also a stone plate with some local sweets (they didn't look that great but were absolutely stunning!!!). That was really nice and I really enjoyed that. I know, this is standard procedure, but many hotels ignore or forget that. Also, one bottle of complimentary bottle of water was provided.
Bed was extremely comfortable (always was in this hotel) and I had a really nice all night sleep. There is also a mini bar and a safety deposit box and also coffee/tea making kit (unfortunately with two cheap plastic cups and wooden sticks instead of spoons).
BATHROOM *** Bathroom was also spacious and warm and that ancient hair dryer (it was actually working very well, haha). No bathrobes are provided.
BREAKFAST *** Unfortunately this time I didn't have a chance to have a breakfast due to very early departure, but from my previous stays I remember that it was always a good, old style, rich breakfast buffet. This time - worth adding a little bit extra.
INTERNET ACCESS *** Extremely annoying idea to have printed coupons with some crazy combinations. Internet Access for complimentary for Platinum card holders, but I still don't understand, why do you have to have such crazy combinations of small/big letters, numbers - name and room number should be enough. It's 2013/14!!!!
CHECK-OUT EXPERIENCE *** I was in a hurry, so Reception staff was very helpful with my final bill, so I was able to leave on time.
STAFF *** Some of them (especially older part remembering times of Orbis / Novotel Bronowice) didn't adapt to Accor reality, but they younger guys and girls are up to this standard. They are all lovely anyway, haha.
OVERVIEW *** Great value for money; comfortable, clean rooms; ok location - consider this option, especially when you have your car with you or you want to save some money.
- Official Description (provided by the hotel):
- Our 4-star hotel will surprise you with its contemporary interiors, a cosy bar, a library and a colourful area for kids. The hotel’s spacious, 30-metre rooms, warm colours and super-fast Wi-Fi will make sure you enjoy a comfortable stay and perfect conditions for work. Your well-being is of utmost importance for us; we are surrounded by green spaces, away from busy Old Town and above all we offer our guests free-of-charge transfers to the centre of Krakow. The public transport bus stop is right opposite. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Krakow Bronowice Hotel Krakow
- Accor Krakow Bronowice
- Krakow Novotel