We have stayed here several times but not since May 2011. However we were instantly recognised by hotel staff when we turned up and received good service throughout. When you think how many people pass through a large hotel in the course of a year, this is both surprising and rewarding. Many guests are in groups, arriving by coach and staying a night or two - so an older British couple turning up at intervals and staying often a week is probably unusual!
We had room 825, one of the middle grade rooms which we liked because they have walk in showers and a convertible settee to supplement the large double bed.
Because we were staying 5 nights, we did not need either sheets or towels changed daily, and were able to convince the chambermaid this was the way we wanted it (professionally, I think they consider they have not done a good job unless they do a complete change).
The hotel was very busy most of the time we were there. Breakfast selection of food was a bit under strain at times but the staff coped with good humour.
Works are going on to rebuild the area behind the Reception, so currently there is no business centre but we were told it is being reinstated.
We swam three times in the smallish pool. Marek who runs it recognised us and made a special point of getting in to open it up for us each morning.
The hotel has a 21.00 taxi from the city centre back to the hotel. We used it 4 times and is well worth using if you eat out at one of the excellent restaurants. On this trip, our 4 favorites were La Fontaine, Ancora, Unicus and the revamped Wentzl - in that order.
We paid an average £75 per night inc breakfast for 2 people.
- Official Description (provided by the hotel):
- Our 4-star hotel will surprise you with its contemporary interiors, a cosy bar, a library and a colourful area for kids. The hotel’s spacious, 30-metre rooms, warm colours and super-fast Wi-Fi will make sure you enjoy a comfortable stay and perfect conditions for work. Your well-being is of utmost importance for us; we are surrounded by green spaces, away from busy Old Town and above all we offer our guests free-of-charge transfers to the centre of Krakow. The public transport bus stop is right opposite. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Krakow Bronowice Hotel Krakow
- Accor Krakow Bronowice
- Krakow Novotel