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Best Western Hotel Galicya
Ranked #113 of 261 Hotels in Krakow
Reviewed June 4, 2014

We stayed in a twin and triple room for one night. We had no problems. Beds were exceptionally comfortable. The rooms were clean.
Breakfast was great with tasty, fresh food and scrambled eggs and sausages as well as the cold options.
The hotel is very close to the tram stop and not far from town.

  • Stayed: May 2014, traveled with family
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Thank Jo V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iwona S, Manager at Best Western Hotel Galicya, responded to this reviewResponded June 10, 2014

Dear Guest,

Thank you very much for a very good opinion about our hotel.
We are very pleased with your satisfaction with the hotel and all services.
We hope that for the next visit in Krakow you also choose the offer of our hotel.

The best wishes from all staff of Hotel Best Western Galicya!


Best regards
Iwona Sulikowska

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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142 - 148 of 280 reviews

Reviewed May 29, 2014

Have just arrived home from our 3 night stay in Krakow, Poland. Hotel is very clean, beds are very comfortable. Breakfast is simple, mainly continental, but hot scrambled eggs and sausage are available. My husband said the coffee was the best he's had! Reception staff were friendly and helpful. Location is good, just need a 20 min tram ticket to get to the Old Town. Rooms were very hot, the fan provided was not overly effective, but certainly made a difference. Hope to return soon.

  • Stayed: May 2014, traveled with family
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2  Thank Sharon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iwona S, Manager at Best Western Hotel Galicya, responded to this reviewResponded May 30, 2014

Our dear Guest,

Thank you very much for such a positive assessment of our hotel.

Your satisfaction with your stay at the hotel is most important for us.
We try to meet the needs of all our guests and we are very pleased when guests visit us again.

We hope that you can come back to us again.

Best regards

Iwona Sulikowska
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2014

we went to Krakow on 25/5/14 for three nights. The hotel is quite a way out but trams are a minute walk away. If you walk it is a nice walk but around 35-40 mins to the 'square'. Very polite staff, clean rooms. Only thing, yhe bar shuts at 10 pm so if you come back from town you just have to head to bed as there is nothing around there.
Krakow itsself is a wonderful plase with great history. The restaurants are also wonderful, as is the main square-well worth a visit.
All in all, a clean, quiet, hotel, with very pleasant helpful staff.

  • Stayed: May 2014, traveled as a couple
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Thank maryann662016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iwona S, Manager at Best Western Hotel Galicya, responded to this reviewResponded May 30, 2014

Dear Guest,

On behalf of the entire team of hotel we really thank you for your kind review about our hotel.
The hotel is located about 3.5 km from the city center but the tram ride to the center in 5-10 minutes. After a day exploring the city or excursions nice to relax in peace and quiet.
We are glad that you were satisfied with your stay at our hotel.
Of course, we invite you to re-visit our beautiful city of Krakow and of course, to the Hotel Best Western Galicya.

Best regards
Iwona Sulikowska

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2014

We checked in today and were greeted by a lovely lady on reception. She didn't mind teaching us some Polish.

The hotel is quite a way out of the town and a tram ride away. Not many places to eat out nearby.

Lovely hotel with large enough rooms and big bathrooms. Free wifi which is a huge bonus. Comfortable beds and huge pillows.

Room Tip: Ask for a high room away from lift or stairs
  • Stayed: May 2014, traveled with friends
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1  Thank PiggySkiqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iwona S, Manager at Best Western Hotel Galicya, responded to this reviewResponded May 19, 2014

Dear Guest,

On behalf of the entire team of the Hotel Best Western Galicya thank you very much for such positive feedback about our services.
We know that we still have much work to do and, therefore, such an opinion is a very motivating for us.
Welcome to the next visit to the beautiful city of Krakow and of course in our hotel.

We wish you all the best!
Iwona Sulikowska
Manager

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Reviewed April 11, 2014

Enjoyed four days in Krakow and this hotel was great. It's six stops on the tram which costs approx 50p to Market Square - town centre. Hotel has three floors,beds are extremely comfortable and staff are very helpful.

  • Stayed: April 2014, traveled with family
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2  Thank Marie1611186534
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iwona S, Manager at Best Western Hotel Galicya, responded to this reviewResponded April 13, 2014

Dear Guest,

Many thanks for your kind assessment of our hotel.
We are very pleased that our hotel met your expectations and you had a pleasant stay and nice memories.
Welcome again to visit our beautiful city of Krakow and Hotel Best Western Galicya!

Best wishes
Iwona Sulikowska
Manager

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Reviewed March 27, 2014

Very very GOOD, near to the center of city :-) The room is very large, very nice service, very open for familyies, ++++++++++++ +++++++++++++++ +++++++++++++++ ++++++++++++++ ++++++++++++++ +++++++++++

  • Stayed: February 2014, traveled with family
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Thank Mariusz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iwona S, Manager at Best Western Hotel Galicya, responded to this reviewResponded March 31, 2014

Dear Guest,

Thank you very much for a very good review about our hotel.
We are very happy that the whole family had an enjoyable and satisfactory stay at our hotel.
We strive to meet the expectations of each guest Individually.

Welcome back to visit us again !

Kind regards
Iwona Sulikowska

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Reviewed March 26, 2014

A relatively new hotel a little way out of the city centre but easily accessible by the regular tram service with a stop directly outside. Very polite and courteous reception staff who spoke perfect English and were only too keen to help you enjoy their beautiful city. Breakfast was at a decent time 7-10am so whether you're an early riser or prefer a lay-in, there was always plenty to eat. Standard continental offering with sausages and scrambled eggs with a large platter of cold meats. eggs, salad, pickles, cereals, fruit, yoghurt, etc. You will not leave hungry. Rooms clean and functional with a very comfortable bed. I highly recommend this hotel to everyone.

  • Stayed: March 2014, traveled as a couple
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1  Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iwona S, Manager at Best Western Hotel Galicya, responded to this reviewResponded March 27, 2014

Dear Guest,

Thank you very much for a wonderful assessment of our hotel.
We try to meet all the expectations of our Guests and also put on a good standard and professional service.
We always advise you on how to take full advantage of your visit to this beautiful city.

Best wishes from the entire team of the Hotel Best Western Galicya
We hope you visit us again soon!

Best regards
Iwona Sulikowska

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Hotel Galicya

Address: Ul. Rzemieslnicza 4, Krakow 30-363, Poland (Formerly Hotel Galicya)
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#39 Family Hotel in Krakow
#64 Romantic Hotel in Krakow
Price Range: $44 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel Galicya 3*
Number of rooms: 63
Official Description (provided by the hotel):
The Best Western Hotel Galicya is a comfortable hotel located in the Podgorze district, known for its interesting urban buildings and the numerous companies which have decided to open offices here. ... more   less 
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Also Known As:
Galicya Hotel Krakow

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