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“4* hotel”
Review of Hotel Pod Roza

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Hotel Pod Roza
Ranked #73 of 262 Hotels in Krakow
Certificate of Excellence
Reviewed January 22, 2013

We stood in this hotel for two nights (2nd floor) and please find some of our thoughts:
positives:
- Location (5*)
- Reception (very friendly)
- Room set up (average) however the floor heating in the bathroom is really good.
- Gym On the top floor with good view.

Negatives
- Room was not really clean dust on the table etc.
- poor view (on 2nd floor) we looked the wall from opposite building.
- poor room service - in double room only one shower gel one Flippy Floppy Shoe for the spa, towels weren't changed.
- No bath only shower.
- no ironing services in the room

We did not use the restaurant at all (even for breakfast) because we have never seen any one eating. The reviews are very good but why no one wants to eat? (we stood on Friday and Sat so it is most busies day for restaurants).

  • Stayed: December 2012, traveled as a couple
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1  Thank Masood S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malgorzata_Godzik, General Manager at Hotel Pod Roza, responded to this reviewResponded January 24, 2013

Dear Reviewer,

Thank you very much for all the comments regarding your stay at the Pod Roza.
I am very happy to hear that the reception service and the location met your needs.
On the other hand, I am sorry for the room service, I will discuss it with the chambermaids. As you can read, most of our Guests are satisfied with the cleanliness, so we will try not to make more mistakes.

Again, thank you very much for your stay.

Best regards,
Małgorzata Godzik-Kęsek

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224 - 230 of 418 reviews

Reviewed January 19, 2013

My husband and I stayed here for three nights and we both loved the hotel and Krakow too. The location is ideal, just steps from the beautiful market square. The decor and ambiance has the feel of Old Vienna, understated and elegant. Our room was pristine clean and stayed that way for the duration. I fell in love with the marble bathroom, including jacuzzi tub, heated floor and l'Occitane toiletries. The entire staff, from concierge to chamber maids, were not only courteous but always greeted us with a smile. The buffet breakfast was extensive, the coffee delicious, and there were even eggs cooked to order. Our room was above the pedestrian street, Florianska, and I have seen reviews that complained about the noise. But even though I am a light sleeper, I didn't find it a problem. We were sad to leave and would love to return!

  • Stayed: December 2012, traveled as a couple
    • Value
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1  Thank Trudyaline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malgorzata_Godzik, General Manager at Hotel Pod Roza, responded to this reviewResponded January 20, 2013

Dear Guests,
Thank you for taking time to review your stay, we value your feedback. I am pleased that you enjoyed your stay with us.
We hope to welcome you back very soon.
With kind regards,
Małgorzata Godzik-Kęsek

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Reviewed January 3, 2013

Unfortunately stayed only one night on business to attend gala dinner at the hotel that evening and several meetings the following day. The hotel is a wonderful hotel, full of character just 1 minute walk from the main square and on one of the main pedestrian areas... Service and food was good (for Poland) and my room was spacious, decor simple, elegant and good quality. Only negative is that my room was on an upper floor overlooking the street... And Krakow is a university town that never sleeps which meant that the students and tourists were singing until the early hours of the morning... So get a room at the back or away from the street!

Room Tip: Do not have a room at the front by the street
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  • Stayed: September 2012, traveled on business
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2  Thank Curvy_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malgorzata_Godzik, General Manager at Hotel Pod Roza, responded to this reviewResponded January 6, 2013

Dear Reviewer,

Thank you very much for your kind comments.

We kindly invite you to Pod Różą hotel in the future.
Perhaps you will have more time to spend in Kraków.

With best regards,
Małgorzata Godzik-Kęsek

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Reviewed December 11, 2012

Just returned from this hotel and must say it was very nice. On arrival the reception staff were very helpful and polite and we checked in very quickly with no hassle, our room, 313, was really nice and clean with a king size bed and a large bathroom with underfloor heating and air conditioning in the main room. The sheets and towels were changed every day and there was slippers and bath gowns provided, it also had a well stocked mini bar, tv, hairdryer, safe and large wardrobes.
The hotel is just off the main square and is very central to quite a lot of bars and restaurants along with many of the main attractions, and will arrange any trips you might like to do but they are a little more expensive than along the road.

Room Tip: Try and get a room towards the back as they seem quieter.
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  • Stayed: December 2012, traveled with friends
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1  Thank stigg33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malgorzata_Godzik, General Manager at Hotel Pod Roza, responded to this reviewResponded December 27, 2012

Dear Reviewer,

Thank you very much for your kind comments about your stay in our hotel.

We kindly invite you to Pod Roza Hotel any time in the future.

With best regards,
Małgorzata Godzik-Kęsek

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Reviewed December 10, 2012

Great location being located very close to the main square with its wonderful cafes and restaurants. Overall our stay represented excellent value for money. I have absolutely no hesitation in recommending this hotel.

Room Tip: We had a room at the back of the hotel. Very quiet and undisturbed.
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  • Stayed: December 2012, traveled as a couple
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1  Thank Drew0812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malgorzata_Godzik, General Manager at Hotel Pod Roza, responded to this reviewResponded December 19, 2012

Dear Reviewer,

Thank you so much for the kind words about Pod Roza Hotel.
We look forward to seeing you again soon.

With kind regards,
Małgorzata Godzik-Kęsek
General Manager

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Reviewed December 7, 2012

Family of four, we easily shared one huge room with two marble and modern bathrooms. You just don't find woodwork like this in hotels (or anywhere) anymore. Tromp l'oeil painting on the wall. We had issues with the wifi due to the location of our room within the hotel (at the end of a long hallway far from the reception desk) and ended up having to sit in the reception to keep a connection. Also the staff was not very knowledgeable about basic amenities in Krakow, which was surprising (e.g.: where can we get a cup of coffee early in the morning?). FYI -- there is a Starbucks in the train station that is open early -- we were catching a 7 am-ish train. You cannot beat the amazing location on the pedestrian-only center, just half a block from the main square of Krakow. About 10 minutes' walk to the train station.

Room Tip: If you want wifi, stay either on a lower floor or in one that is in the center column of the hotel...
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  • Stayed: July 2012, traveled with family
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1  Thank 2011Italy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malgorzata_Godzik, General Manager at Hotel Pod Roza, responded to this reviewResponded December 19, 2012

Dear Reviewer,

Thank you very much for your kind comments regarding your stay at the Pod Roza Hotel.

It is very important to receive the information about the Guest satisfaction since thanks to your opinion we can improve our services.
We have checked wi-fi connection and everything is fine at the moment. I am very sorry for the temporary problems you had.

We kindly invite you and your Family to out hotel in the future.

Best regards,
Małgorzata Godzik-Kęsek
General Manager

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Reviewed November 13, 2012

we stayed here in May 2012 just before Euro 2012. The hotel is well located and appointed. We had a suite at the front of the hotel - it was enormous. Breakfast was good. Our only disappointment was that there was no lounge area; it seemed very curious that there was not. we would highly recommend this hotel.

  • Stayed: May 2012, traveled as a couple
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3  Thank mrsmills55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Pod Roza

Address: ul. Florianska 14, Krakow 31-021, Poland
Phone Number:
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#29 Business Hotel in Krakow
#33 Family Hotel in Krakow
#33 Romantic Hotel in Krakow
#37 Luxury Hotel in Krakow
Price Range: $106 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Pod Roza 4*
Number of rooms: 57
Official Description (provided by the hotel):
Pod Roza Hotel is the oldest hotel in Krakow. It is located between the Florianska Gate and the Main Square, in the heart of old town. The hotel is on the busy Royal Route, which leads millions of tourist straight to the Royal castle. Since the 17th century it has played host to numerous international luminaries. Tsar Alexander I of Russia, Grand Duke Constantine Romanov, Persian emissary to Napoleon Mohamed Riza, Franz Liszt, Honore de Balzac are amongt many eminent guests that stayed here. STET DOMUS HAEC, DONES FLUCTUS FORMICA MARINOS EBIBET ET TOTUM TESTUDO PERAMBULET ORBEM - Latin proverb, engraved at the entrance of the palace guarantees that nothing will change for the centuries to come: "May this house stay here until the ant drinks all of the sea water and the turtle ends its route around the world". Following its refurbishment this four-storey hotel, located in the former Renaissance palace of Prospero Provano, meets all the modern standards of hospitality. 57 Rooms are available, including seven suites. Each floor has a unique decor, from the stately and distinguished biedermeier style to the cosy contemporary arrangement. The colorful polychrome on the walls, historic tile stoves, woodblock floors, graceful stuccowork with the recurring rose motif testify to the hotelier tradition that has been nurtured throughout the centuries. Each guest room is equipped with air-conditioning, phone, complimentary high-speed Internet access, plasma TV and minibar. The bathrooms, featuring luxury Italian fittings and heated floors, are tiled with natural stone (granite, marble, basalt, mica). Two elegant restaurants are housed on the former courtyard under a glazed roof. Each has a unique style, decor and service. At weekends the food lovers are entertained by live piano music. ... more   less 
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Also Known As:
Pod Roza Hotel
Pod Roza Krakow

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