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“Fab Rooms Fab City Location Fab Breakfast & Fab Hotel Staff”

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BEST WESTERN Krakow Old Town
Ranked #82 of 256 Hotels in Krakow
Level Contributor
3 reviews
“Fab Rooms Fab City Location Fab Breakfast & Fab Hotel Staff”
Reviewed September 3, 2013

Stayed @ This Hotel Krakow Old Town In August For A 3 Day City Break
Fab Best Western Hotel
Friendly & Welcoming Hotel Staff ....
Location From This Hotel is Very Easily Acessable 2
Get Around This Fab & Cultured City Of Krakow ...
(dennYboY)

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DENNYBOYUK66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review, September 6, 2013
Dear Sir,

thnak you for your very good opinion. I am happy that you enjoyed your stay with us.
Hope you will come back soon.

Kind regards,
Magdalena Godzic
BEST WESTERN Kraków Old Town
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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772 reviews from our community

Traveler rating
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    11
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (234)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
glasgow
1 review
Reviewed September 3, 2013

This is a nice hotel,located just 5 minute walk to square and 10 minutes the other way to Jewish quarter,and also 5 minutes away from wawelem castle,overall a nice hotel ,breakfast was lovely,only negative is you have to ask for a room to the back of hotel,the couple with us had to get moved , because of the noise of the trams at the front of hotel was unbearable and start about 5-30 am,otherwise a nice hotel,and krakow is really lovely and affordable.

Room Tip: Ask for a room at the back of hotel,otherwise won't get a good sleep.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnmcgregorGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review, September 6, 2013
Dear Sirs,

thank you for your feedback. It is really nice. it is tru that we are in the city center by the main road with trams.
Hope you will choose our hotel during your next trip to Cracow.

Kind regards,
Magdalena Godzic
Hotel Manager
BEST WESTERN Kraków Old Town
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aarhus, Denmark
Level Contributor
151 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed August 28, 2013

Old style hotel near train station and town center, with a modern part and old style psrt. At arrivel we received an upgrade to the modern part. A small room with no space for luggage. Ok only for sleep, but the beds are very soft and a change not possible. The clerk tryed to smile, but it was not a succes.Breskfast was very good and variable with all what it needs. Rooms very clean. A bit overrated for the price. Old style rooms are bigger, rooms facing the street very noisy because of tram and cars.

Room Tip: Dont take room to the street.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Soccerwatcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review, August 30, 2013
Dear Sir,

thank you for your feedback.I hope that you enjoy your stay in our hotel. We have got a few types of rooms: standard double/ twin, luxury, premium double/ twin and superior. ech of them has different prices. Propably you have seen the luxury room in the standard part - it is bigger. Double / twin rooms in the standard part and modern part are the same size. The beds we have got the same in whole hotel rooms and usually our Guests are satisfied of them.

Kind regards,
Magdalena Godzic
Hotel Manager
BEST WESTERN Kraków Old Town
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jarfalla, Sweden
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 27, 2013

We got a free upgrade to the new aircon modernly decorated"Jazz" rooms which we were very pleased about with 34 degrees heat outside! Beds were comfortable and we slept really well. No tram noise in our bedroom, only in the dining room. The dining room was traditional Polish style in quite drab brown colours and with big pillars. Extensive breakfast buffet. Good location with short walk to the centre of the old town but it was about 15 minutes walk to the station. Don't make the mistake of standing in a queue to buy train tickets for the airport - Polish queues move slowly! You can buy tickets for the airport on the train and it costs PLN 12 per person.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AnneR39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review, August 30, 2013
Dear Madam,

thank you for your opinion. It is very important for us.
I hope you will choose our hotel during your next trip to Cracow.

Kind regards,

Magdalena Godzic
Hotel Manager
BEST WESTERN Kraków Old Town
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
148 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed August 27, 2013

Nice location. Hotel still a little dated. Room Fantastic in the upgraded part of the hotel. we were in room 222. Not an inspiring view but very quiet. Best nights sleep in ages, very little traffic noise. Staff were cheerful and very helpful. breakfast was good. Hot selection could be better. great if you like scrambled eggs. No need to purchase tram tickets. you can walk anywhere. would use again.

Room Tip: Ask for a Jazz room if you want a quiet part of the hotel.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cardi01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review, August 30, 2013
Dear Sir or Madam,

thank you for your feedback. I am glad that everything was good and your stay was enjoyable.
Hope you will use our hotel again.

Kind regards,

Magdalena Godzic
Hotel Manager
BEST WESTERN Kraków Old Town
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stafford, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 25, 2013

Just back from 4 days in Krakow and after reading some of the comments about noise was a little apprehensive. We stopped in the rooms at the back and the window was open every night for our entire stay due to the heat. We did not hear the trams at all, on Saturday night we heard a group of late night revelers going home about 2.30am, but we are in the middle of a city, we would have been shocked if we had not hear any noise. Rooms quite small with no aircon but tidy and well presented, so no problem for us, we don't go on holiday to sit in a room! The location was great 5 minutes to old town through the park and 10 minutes to the Jewish area. The reception staff were brilliant and breakfast was very good, buffet with everything you would expect for a contenental breakfast. We would highly recommend the hotels taxi service for Auchwitz tour and the salt mines. Exceptionally cheap and the drivers took us straight to the ticket office and even brought our tickets for us at Aucxhwitz, then waited outside for 5 hours until we returned. They use Ford Galaxy vehicles so can accomodate 6 people although we only had 4 in our party, Auchwitz cost us 350ZLN about £75 all in for the 4 of us, and we had a running guide all the way there and back happy days. We will go later in the year next time when the snow is on the ground, but will be stopping at the best western again, could not think of a reason why we would want to go anywhere else.

Room Tip: Bigger rooms on the front but you will hear the trams unless a heavy sleeper, smaller rooms on the r...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MickHughes1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review, August 30, 2013
Dear Sir,

thank you very much for your opinion. It is very nice and it shows that we do our best to satisfy our Guest.
We are waiting for your next reservation.

Kind regards,
Magdalena Godzic
Hotel Manager
BEST WESTERN Kraków Old Town
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 22, 2013

Just returned from a 3 day break from Krakow, had a great stay, hotel was a few minutes walk from the main square and a short walk to the Jewish district. Our room was at the back of the hotel it was very clean and a maid came in everyday. Yes you could hear the Trams but don't let that put you off. Breakfast was fine and you had a reasonable choice. Hotel staff were very pleasant and friendly.
WI FI connection was excellent had no problem with it. When we return to Krakow will use the same hotel again.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ianlondon49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review, August 23, 2013
Dear Sirs,

thank you for your really nice opinion. It is a honour for me to read it. I am proud of my staff. We invite you to our hotel.

Kind regards,
Magdalena Godzic
Hotel Manager
BEST WESTERN Kraków Old Town
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Krakow Old Town

Property: BEST WESTERN Krakow Old Town
Address: ul. Sw. Gertrudy 6, Krakow 31-046, Poland (Formerly RT Monopol Hotel)
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#52 Family Hotel in Krakow
#54 Business Hotel in Krakow
#71 Romantic Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Krakow Old Town 3*
Number of rooms: 92
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Also Known As:
Best Western Krakow Old Town Hotel Krakow
Rt Monopol Krakow
Hotel Rt Monopol
Monopol Hotel Krakow

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