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“Good hotel very close to Main Sqare”

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Best Western Plus Krakow Old Town
Ranked #81 of 260 Hotels in Krakow
VA
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Good hotel very close to Main Sqare”
Reviewed October 11, 2012

My wife and I stayed there in September 2012. It's a 10 minute downhill walk from the main train station/bus station and the Krakow Galeria shopping mall. The walk to the station is tough though going uphill. It's a 10 minute walk to the main square and the center of town. Several trams run right outside the front of the hotel, but since we were in the Jazz section on the back of the hotel, we heard little tram noise. Our room description was for a room with a king size bed, but our room 223 had a full size bed at best. The room was a very unusual shape and it was difficult to use the chairs in the room because of the shape. The bed was comfortable, the room was clean and so was the bathroom, the air conditioning worked well, and the room had everything we needed. Since the tap water in Krakow isn't drinkable, a bottle of water was provided daily. The TV had BBC and CNN in English. Breakfast was good in the mornings, but we tried the hotel restaurant one rainy evening and the food was just okay. The service was very good and pleasant though. We would stay there again. The hotel arranged a taxi to the airport for us for 80 PLN, about $25, reasonable price.

Room Tip: Stay in the Jazz rooms on the back of the hotel. They are quieter and away from the trams.
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  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
Thank HILover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RTMonopol, Manager at Best Western Plus Krakow Old Town, responded to this review, October 30, 2012
Dear Sirs,

thank you for your opinion, hope that you will also choose our hotel during your next trip to Cracow.

Kind regards,
Magdalena Godzic
Hotel Manager
BEST WESTERN Krakow Old Town
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (242)
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Ripon UK
Level 4 Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 8, 2012

We stayed 3 nights in the Best Western Old Town, and it more than met our expectations.
The location was ideally situated 5 minutes walk from the main square, opposite the park that surrounds the old town. Our room was large, clean and nicely decorated. We had tea and coffee making facilites and complementary bottled water. The room was fairly quiet with only the odd rumbling off a tram going past.The whole hotel looked clean, well cared for and had obviously been fairly recently decorated.

The breakfast was ok, pretty much what you'd expect for a 3 star and defiantely catered more to the polish guests (no toaster until our last morning).

The staff spoke excellent english and were very helpful, especially on our last day when our airport transfer was half an hour late and they helped sort it out for us.

We were more than happy with our hotel choice for the money we paid.

  • Stayed October 2012, traveled with friends
    • Value
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Helpful?
Thank MissWiseRiponUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RTMonopol, Manager at Best Western Plus Krakow Old Town, responded to this review, October 30, 2012
Dear Madam,

thank you for your opinion, hope that you willalso choose our hotel during your next trip to Cracow.

Kind regards,
Magdalena Godzic
Hotel Manager
BEST WESTERN Krakow Old Town
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 4 Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed October 1, 2012

A modern Hotel in the outskirts of Kracow easy to get to by bus from City Centre,a few minutes walk to the bus stop bus no.130 takes you into the City Centre get off at the Barbican and walk through the City walls carry on straight lots of restaurants and bars etc.This takes you down to the Square the largest in Europe where there are lots of jewellery shops selling amber rings etc.
The hotel is quiet and the breakfast is not to bad,if you want something for lunch there is nothing so you have to go to City Centre.Eating in the evening at the hotel can be expensive so would suggest you go to City Centre,by bus it cost 3.20zl per half hour.Taxi cost 25/28zl.

Room Tip: There is not much of a view from the rooms,but we were only there to sleep.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andre085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RTMonopol, Manager at Best Western Plus Krakow Old Town, responded to this review, October 4, 2012
Dear Sirs,

thank you for your stay and good opinion. Hope you will choose our hotel during your next trip to Cracow.

Kind regards,

Magdalena Godzic
Hotel Manager
BEST WESTERN Kraków Old Town
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
scotland
Level 5 Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 30, 2012

We are just back after 4 nights in Krakow. This hotel was ideally situated, making most attractions within easy walking distance. The standard rooms are very, very small but spotlessly clean and having a comfortable bed and pillows. Disappointed no tea/coffee in the rooms (but I always take small travel kettle etc just in case this happens!). The hotel staff are very friendly and helpful- organising trips, taxi and so on. Breakfast is very good with a wide selection of cheeses, breads, juices, fruits, cereals and so on. This was our second trip to Krakow and last time we stayed in the Jewish quarter but if we return we would definitely use the Best Western again. The only negative thing is only one English channel on TV but really this is not a complaint.

Room Tip: Rooms at the back are a little quieter, The trams at the front are very noisy. We asked and got room...
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kirkglen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RTMonopol, Manager at Best Western Plus Krakow Old Town, responded to this review, October 4, 2012
Dear Sirs,

thank you for your stay and a very good opinion. It is very important for us to know if our Guests are satisfied during their stay in Cracow. See you next time in our hotel and wonderful city.

Kind regards,

Magdalena Godzic
Hotel Manager
BEST WESTERN Kraków Old Town
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wroclaw, Poland
Level 4 Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 22, 2012

Best Western is a 3 star hotel located in the city center Krakow. A few minutes away is the Main square and Wawel Castle. Just over 1km away from hotel, near Galeria Krakowska shopping center is located a city bus stop, where we get to the salt mine in Wieliczka. Room at the Best Western wasn’t large, but clean and equipped with a large bed. Breakfast is served buffet style with a wide choice of dishes.

  • Stayed July 2012, traveled solo
    • Value
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    • Cleanliness
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Helpful?
1 Thank amaciejewski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RTMonopol, Manager at Best Western Plus Krakow Old Town, responded to this review, October 4, 2012
Dear Sirs,

thank you for your stay and good opinion. Hope you will choose our hotel during your next trip to Cracow.

Kind regards,

Magdalena Godzic
Hotel Manager
BEST WESTERN Kraków Old Town
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 17, 2012

We have just returned from a 5 day holiday to Krakow stopping at this hotel. We had a great time and loved Krakow. The weather was really good whilst we were there. The location of the hotel is fantastic being very close to the old town. The reception staff were very helpful with any queries we had and booked a taxi for a couple of trips to Zakopane and Auschwitz. We were given the Jazz room at the back of the hotel which we found most comfortable. There was a good choice of food at breakfast which was being constantly replenished.

Room Tip: Pick a room at the back of the hotel you will not hear the trams as much
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SheffieldMargaret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RTMonopol, Manager at Best Western Plus Krakow Old Town, responded to this review, September 20, 2012
Dear Sirs,

Thank you for your great opinion..

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at .

Sincerely,
Magdalena Godzic
Hotel Manager
BEST WESTERN Kraków Old Town
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 11, 2012

just arrived back from krakow staying at the best western hotel with my son in a twin room..on booking in reception very help full and polite.room clean and beds comfortable...location very good 10 minute walk to old town centre....breakfast plenty of choice did not use hotel for a evening meal due to many eating places local....bar in the hotel cheap for drinks ...a little noisy at night from the trams passing but would think this would be the problem with most hotels as tracks run along all the streets,did not spoil the 4 day break... would recommend this hotel to stay

Room Tip: ask for rooms on the 4th floor we stayed in room 406 opposite the court yard ...all even numbers..
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank john h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RTMonopol, Manager at Best Western Plus Krakow Old Town, responded to this review, September 14, 2012
Dear Sirs,

thank you for your very good opinion. Hope you will recommend and come back to our hotel during your next trip to Cracow.

Kind reagrds,

Magdalena Gdozic
Hotel Manager
BEST WESTERN Kraków Old Town
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Krakow Old Town

Property: Best Western Plus Krakow Old Town
Address: ul. Sw. Gertrudy 6, Krakow 31-046, Poland (Formerly RT Monopol Hotel)
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#52 Family Hotel in Krakow
#54 Business Hotel in Krakow
#71 Romantic Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Plus Krakow Old Town 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Best Western Krakow Old Town Hotel Krakow
Rt Monopol Krakow
Hotel Rt Monopol
Monopol Hotel Krakow

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