This is a "designer" hotel which means form takes precedence over function.
The set up: The inner-courtyard rooms look over the breakfast area and since there is a glass roof over the court-yard, those rooms do not get fresh air. They do benefit from the noise of the breakfast being set up from 6am. The rooms facing the street are pretty nice, but... (i) have poor sound insulation which means the 6:30am recycling truck collecting glass bottles will be your wake up call, (ii) while the rooms are huge, they offer tiny amount of storage space. Also, the bathrooms have glass ceiling such that if you turn on the light in the bathoom the entire room gets illuminated - sounds funky until you realize that it forces couples to use the bathroom in the dark not to wake up the other half.
Other service lapses: it took 10 minutes for the wait staff to "find" the only high chair and they had to be asked to wipe off the food residues from the last diner who sat in it; we ordered 4 glasses of juice; only 3 were served and the server left... after a few minutes we remineded the waitress about the missing glass - she shrugged her shoulders and said:" ah, we ran out of oranges". The next morning, when we ordered the juice we were told - we are out of oranges... Given that this was mid-week and all sorts of supermarkets were opened, this approach really shows contept for guests in what purports to be a $700/night Relais & Chateaux property.
The breakfast buffet is pure CEE: sausages, pickled herring, slices of kraft cheese and hard boiled eggs. Poor selection of stale bread, cornflakes and milk.
- Official Description (provided by the hotel):
- Hotel Copernicus stands on Kanonicza Street, Krakow’s oldest street that winds its way toward Wawel Royal Castle – the historic seat of Polish kings. Amidst the neighbouring Renaissance townhouses Copernicus stands out with its expansive, Gothic façade. It is the only hotel in Poland affiliated to Relais et Châteaux. There are 4 deluxe suits, 4 standard suites, 1 deluxe double guest room with two single beds, 4 deluxe double guest rooms, 4 double guest rooms (two single beds), 8 double guest rooms and 4 single guest rooms. The rooms are spacious with wonderful wooden ceilings, marble bathrooms and period furniture. All come with satellite TV and free Wi-Fi.Polish Royal cuisine in Copernicus Restaurant is prepared in the Renaissance-styled restaurant, which has been awarded many titles of excellence including the Michelin Guide recommendation among many others. World leaders and celebrities have dined here. The celebrated chef Marcin Filipkiewicz and his team prepare the best in Polish cuisine but constantly introduce new and exciting dishes to the menu. The hotel's Gothic cellars contain swimming pool, sauna and small Spa by L'Occitane, open from 9 a.m. - 9 p.m. Monday - Sunday. ... more less
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- Also Known As:
- Copernicus Hotel Krakow
- Hotel Copernicus Krakow