The Palace Suite smelled terribly, one of most expensive suits in Krakow.
Very uncomfortable bed.
Very old towels.
One key to the room.
Very limited and not professional service.
Bar service very poor, slow and unprofessional.
We've spent in the room no more than 30 minutes and went to find another hotel.
Even we didn't stay in the suit because it wasn't possible to sleep there, we have had to pay for the room.
This is not 5* hotel. Don't expect too much.
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- Also Known As:
- Grand Hotel Krakow
- Grand Krakow