This hotel is in an excellent location in krakow.
The staff are by far the friendliest and attentive that my wife and i have met on our travels over many years.
After a days travelling to be greeted with a smile and kind word from the ladies at the front desk and a helping hand from the door men means everything.
Check in and check out brilliant.
The lady who checked us out explained everything in great detail..which on a day of travelling is a great help indeed.
The breakfast at the grand hotel cannot be beat, A chef that will make you a great omelette,, please try it and the girls are so professional making sure all is well.
The hotel has old style layout which was what we wanted it has a beautiful staircase and great windows and plants
Our room was great with plenty of space, mini bar, safe,bathrobe/slippers and bathroom excellently stocked
We see from other reviews that noise is a serious issue, well for us no because we closed the windows and turned on the air conditining.
The beds are comfortable.
We have no hesitation in recommending this hotel for us it had it all wonderful location great and friendly staff who genuinely care.
One day when we came back our room had not been attended to but after a friendly word at the desk all was looked after immediately.
We were able to book our tours and airport transfer through the hotel also.
We will again visit krakow and in doing so we will stay in the grand hotel
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- Also Known As:
- Grand Hotel Krakow
- Grand Krakow