We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel, shame about the lack of air-con”
Review of Eden Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Eden Hotel
Ranked #24 of 262 Hotels in Krakow
Certificate of Excellence
Reviewed October 7, 2013

The hotel is in a decent location if you are happy to wander around the town on foot as we were. It was only 10-15 minutes walk from the old town, and a couple of minutes from the centre of the Jewish quarter. When we arrived it was a bit disconcerting to see the hotel covered in scaffolding, but the room was OK. However, it was right at the top of the building, and although this was late August and not particularly hot, the room seemed to catch all the heat. There is no air con, and the two blowers in the room only partially reduced the heat, and they were rather noisy. Breakfast was a decent range of food, and the basement room was nice and cool. Staff were friendly and helpful. We might go back, but not in summer.

Room Tip: Ask for near the ground floor.
See more room tips
  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MikePatx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alina M, Manager at Eden Hotel, responded to this reviewResponded October 11, 2013

Dear Guest,
Thank you for posting your opinion of Hotel Eden. I'm pleased you had an enjoyable stay in our beautiful city of Krakow and hope you visit us again.
Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (489)
Traveler rating
Traveler type
Time of year
Language

249 - 255 of 489 reviews

Reviewed September 24, 2013

this is our third visit to this hotel and as enjoyable as ever. friendly staff and very helpful. wonderful location close to restaurants and interesting area. breakfast is a lovely buffet cereals . juices, tea or coffee, meat, . bread white or brown. boiled eggs, a good selection of cheeses, some water melon or plums strawberries and or yoghurt. a nice selection of cakes for anyone with a sweet tooth. breakfast area is downstairs so perhaps a problem if disabled. the hotel is spotless if a quiet room is required ask for a room facing the cemetery.

Room Tip: sk for room overlooking the cemetery
See more room tips
  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank scotlandmargo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alina M, Manager at Eden Hotel, responded to this reviewResponded September 26, 2013

Dear Guest,
Thank you for such a nice words concerning your recent stay at Hotel Eden, Krakow! I'm pleased that you had an enjoyable stay and you enjoyed our breakfast choice.

I hope you will visit us again in the future.
Warm regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2013

Due to a family fatality I wasn't able to join my 4 friends for our 4-night stay in Krakow. Therefore I cannot rate the hotel as such, but only rely on my friends' opinions, and they were absolutely satisfied with the stay.

However the service from the receptionist indeed deserves a comment. When upon arrival my friends told her that 1 person would be missing, she unasked changed the booking at the agency and thus helped us save money, even if we didn't have legitimate claims.

A very thoughtful and nice gesture.

  • Stayed: September 2013, traveled with friends
    • Service
1  Thank Lyngpost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alina M, Manager at Eden Hotel, responded to this reviewResponded October 11, 2013

Dear Guest,

Thank you for kind words concerning Hotel Eden. I'm sorry that you couldn't visit Hotel Eden and our beautiful city of Krakow this time but I hope you will visit us next time.with your friends.
Warm regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2013

This hotel was in an ideal location for our stay in Krakow just a walk from old town and plenty of good restuarants within five minute walk.Staff are very friendly and helpful rooms comfortable and plenty of choice for breakfast.

Room Tip: Don't go there if you want a sauna it is closed.
See more room tips
  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Trevor D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alina M, Manager at Eden Hotel, responded to this reviewResponded September 25, 2013

Dear Guest,
Thank you for taking the time to review your stay with us here on TripAdvisor. It was a real pleasure to read your nice words in regards to our location, comfortable rooms but also in regards to our friendly staff.

Now it's a beautiful autumn weather in Krakow so I hope I can welcome you here again in the future.
Warm regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2013

I always enjoy a stay at the Eden. Located in the heart of Kazimierz, Krakow's historic Jewish district, it has a very friendly and helpful staff, free wifi and an excellent breakfast buffet...very nice, relaxed atmosphere. Wawel Castle, the main Old Town and Rynek are also within easy walking distance. The hotel is not kosher, but it is very accommodating to observant Jews and the staff will help with Shabbat and other arrangements.

Stayed: June 2013, traveled on business
1  Thank realimaginary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alina M, Manager at Eden Hotel, responded to this reviewResponded September 25, 2013

Dear Guest,
I'm very grateful for your very positive review following your stay at Hotel Eden, Krakow.
I'm pleased to hear that you found our staff very good and the breakfast was a great choice for you as well.

I hope to welcome you again in Hotel Eden in the future!
Best regards from beautiful autumn Krakow.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2013

Surrounded by different restaurants, pubs and cafes. Renovated recently. Run a shuttle bus from and to Krakow Balice (KRK) airport (80 PLN). Free breakfast and wireless internet connection.
15-20 min walking to Rynek Glowny (Main market square), to Wawel Zamek(Wawel Castle).

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alina M, Manager at Eden Hotel, responded to this reviewResponded September 11, 2013

Dear Guest,
Thank you for taking the time to share your experience online. I hope that you enjoyed our hotel and Krakow atmosphere.
Looking forward to welcome you in Hotel Eden, Krakow again!

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2013

We loved our stay in Eden Hotel. The staff was incredibly nice and helpful, always willing to help out with any of our needs. The location was perfect, not in the busy center square, but a quick walk. Also, right in the Jewish Quarter with a quaint square 2 mins away with lots of great cafes and bars. The rooms were clean and well kept.

Read more about our adventure in Krakow and this hotel:
http://jonathantoddgoldberg.blogspot.com/2013/06/smoking-krakow_18.html

Stayed: June 2013, traveled as a couple
1  Thank Jtgoldberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alina M, Manager at Eden Hotel, responded to this reviewResponded September 11, 2013

Dear Guest,
Thank you for taking the time to review your stay with us here on TripAdvisor.
I'm very glad that you enjoyed the location of the hotel - our lovely, bohemian district-Kazimierz.
I hope to welcome you again here in the future.
Best regards from Krakow.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Krakow hotels
Kazimierz
Hotel Columbus
Hotel Columbus
#13 of 262 in Krakow
1,332 reviews
Kazimierz
David Boutique Hotel
David Boutique Hotel
#85 of 262 in Krakow
400 reviews
Liv'Inn Aparthotel
#12 of 262 in Krakow
494 reviews
Show Prices
Show Prices
Show Prices
Hotel Batory
#39 of 262 in Krakow
513 reviews
Stare Miasto
Cracowdays Apartments
Cracowdays Apartments
#6 of 262 in Krakow
1,008 reviews
ibis Krakow Centrum
#63 of 262 in Krakow
650 reviews
Show Prices
Show Prices
Show Prices

Been to Eden Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Eden Hotel

Address: ul. Ciemna 15, Krakow 31-053, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Kazimierz , Stare Miasto
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#14 Best Value Hotel in Krakow
#38 Romantic Hotel in Krakow
#38 Family Hotel in Krakow
#47 Business Hotel in Krakow
Price Range: $39 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Eden Hotel 3*
Number of rooms: 27
Official Description (provided by the hotel):
Hotel Eden history: We are located in the carefully restored XV-th century home of Isaac Jakubowicz, the founder of the Isaac Synagogue. Hotel Eden location: Hotel Eden is perfectly situated right in the heart of Krakow's old Jewish quarter - Kazimierz. We are close to many historical sights such as The Remuh synagogue, Old Synagogue, Wawel Castle, Schindler's factory and the former Jewish ghetto in Podgorze. The medieval Main Market Square with famous St Mary's Church and Cloth Hall is an easy 10 minute walk away. Rooms and relax: Hotel Eden offers 27 rooms (single, twin, triple, quad) equipped with private bathroom, fridge, satellite TV, telephone, coffee and tea facilities, free WiFi internet access and an additional computer for hotel guests in the lobby. For a modest fee you can use our unique Salt Grotto as well as the more traditional forms of relaxation: sauna and massage. What makes us special: Hotel Eden is the only hotel in Poland with mezuzah (a piece of parchment inscribed with specified Hebrew verses from the Torah) Hotel Eden is the only Jewish hotel in Poland with a mikvah (ritual Jewish bath).In its pre-renovation state Hotel Eden can be seen in the film "Schindler's List", as some of the film's scenes were shot on Ciemna Street and inside the future hotel. There are unique paintings and posters on the walls from various period of times. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Orbitz, TripOnline SA, HotelQuickly, Evoline ltd, Cancelon and getaroom.com so you can book your Eden Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Eden Hotel Krakow

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing