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“5 Days in Krakow”
Review of Prime Tours Krakow

Prime Tours Krakow
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Combined Auschwitz Birkenau and Salt Mine Group...
Certificate of Excellence
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Owner description: Auschwitz daily tours for only 120 PLN per person! Best value for money in Krakow! Prime Tours Krakow: Always on time, always with smile, always professional, always happy to go an extra mile for our Clients... For you! We offer a range of high quality day trips by private car/minivan or a minibus. We specialize in customized day tours for individuals, families and groups of any size. Whether you want a three hour City Tour, tour to Auschwitz or just a day out in a beautiful countryside - we can help. You can also book us for a high quality private transportation between Krakow and other european destinations like Budapest, Prague, Berlin, Vienna and many more...!
Reviewed May 27, 2014

I would just like to say a big thank you to your Company, your staff, your tour guides and last but not least, your drivers for organising the pick up and drop off at the airport together with all the tours/excursions.

The tours to Auschwitz, Birkenau and The Salt Mines have been fantastic, the staff super efficient, the tour guides very knowledgeable and the drivers very polite and professional

All in all an excellent holiday in Krakow

Can't wait to go back and utilise your Company again

Thank Keith N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"excellent service"
in 42 reviews
"auschwitz birkenau"
in 43 reviews
"salt mines"
in 92 reviews
"day trip"
in 30 reviews
"private tour"
in 24 reviews
"dunajec river"
in 6 reviews
"highly recommend this company"
in 15 reviews
"spoke good english"
in 12 reviews
"always on time"
in 16 reviews
"full day tour"
in 7 reviews
"professional company"
in 6 reviews
"first class service"
in 10 reviews
"excellent driver"
in 7 reviews
"airport transfer"
in 14 reviews
"went smoothly"
in 6 reviews
"people carrier"
in 5 reviews
"schindler's factory"
in 13 reviews

341 - 345 of 452 reviews

Reviewed May 15, 2014

We used Prime tours 3 times during our stay in Krakow. For all the service was fantastic, punctual, efficient and professional. We had Gregory as our driver and when we went to Auschwitz he did everything to help and make it as easy as possible for us. We would certainly use them again and recommend them to anyone.

Thank louise c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2014

We used Prime Tours for our airport/hotel transfers and the service, drivers and punctuality was first class however the standout experience was the private trip to Auschwitz-Birkenau. Our driver Kamil was way beyond our expectations. He could not have been more attentive and thought of everything from ticket purchasing to identifying the best tour guide at Auschwitz. He was knowledgeable, great company and extremely patient. Another reviewer has described him as "just an outrageously polite and professional young man" but this does not do justice to such an interesting man who has the most excellent English having spent some years living in England. I would not hesitate to use Prime Tours again and would definitely request Kamil for any long trips.

1  Thank Lynne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2014 via mobile

We had several transfers with Prime Tours. They were always on time and kept track of our itinerary even though we had to make several changes. Our driver Gregory was nice and very patient with us on our long drive. I would recommend Prime Tours to anyone visiting Krakow or looking for city to city transportation - getting a ride with them is comparable to taking the train if you have several people, and much more convenient.

Thank Alisonnnnnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed May 7, 2014

I can't say enough about how please we were with our experiences with Prime Tours, and we had several over our 4 days in Krakow.
Day 1: Transfer from the airport. The driver (Damien?) was prompt, courteous, and spoke excellent English. He told us fascinating stories on the transfer from airport to hotel. The vehicle was clean and roomy.
Day 2: We booked a driver (Lech) to take us to Auschwitz/ Birkenau and then the Salt Mines. A different driver, he was also prompt, courteous, and spoke excellent English. There was an informative video to watch during the ride to Auschwitz, he got us completely situated in our tour- we didn't have to think about anything. He dealt with all of the ticket purchasing, kept us on time, got us quick service at a local restaurant so we wouldn't miss our tour at the Salt Mines.
Day 3: We booked a driver (again a different one, I'm not sure of his name) for an electric car ride through Krakow. This driver didn't speak the best English, but it was certainly better than my Polish, and again, prompt, professional, and extremely accommodating (such as when we wanted to hop off to wander a flea market, or stop at a grocery store for sodas, or at Wawel Castle for pictures). The electric cart tour is a recorded series in English, and our driver was fantastic about pointing out exactly what the recording was talking about. (And I really recommend that cart tour. You wouldn't think it would be so informative, but it was an outstanding way to see the city.) He dropped us at the Schindler Factory/ museum, where another guide (Kamil) immediately popped up, handed us our tickets to the museum, and asked when we'd like to be picked up. Because of some confusion, he was approximately 3 minutes late picking us up, and apologized profusely. Just an outrageously polite and professional young man, who then delivered us to our hotel.
Day 4: We arranged for a driver (Thomas) from Krakow to Budapest, with a side trip in Slovakia. No surprise here- absolutely punctual, polite, professional, perfect English. He was happy to accommodate anything we wanted, made no effort to rush us, and was happy to answer any questions we had about the area, or life in Poland in general. He was a safe and attentive driver, and a lovely person.

I should add, all of the drivers we had knew about the rest of our plans with Prime Tours, and would drop us off and confirm our next appointment with them.

I can't say enough about how impressed I am with every single minute we had with the Prime Tours group. My husband booked all of the reservations, and was equally impressed with the booking agent he dealt with- accommodating, professional, quick to respond, no confusion, and they were happy to make suggestions and provide guidance. I can't say I've ever had such consistently excellent service from any company I've ever dealt with.

Thank you, Prime Tours, for making our experience in Krakow such a great experience!

Thank HokieInNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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