We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Top marks for quality, value and location.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Crystal Suites chez Helena
Ranked #8 of 434 Specialty Lodging in Krakow
Certificate of Excellence
London, UK
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Top marks for quality, value and location.”
Reviewed October 25, 2013

Great location and superb quality, stylish, modern apartments. Breakfast is really great in the hotel next door which crystal suites will arrange for you. Lots of bars and restaurants in the vicinity and close to the tram stop - three stops to the centre or a 15 minute walk. Will definitely be staying here again.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank El_pasajero_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

214 reviews from our community

Traveler rating
    181
    30
    2
    1
    0
See reviews for
56
81
18
10
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
Anchorage, Alaska
Level 6 Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed October 9, 2013

We stayed for a week in the chez Helena, and couldn't have been happier with our apartment. From check in to check out, everything went smoothly.

The apartment was spacious, well furnished and spotless! We especially appreciated the gracious advice and assistance of Matt in reception.

I'd highly recommend chez Helena!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TheVacationQueen1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senigallia
Level 1 Contributor
3 reviews
Reviewed October 4, 2013

The hotel is located in the Jewish Quarter of Krakow. The room was not very big, but very comfortable and stylish. Services inside are excellent and the staff is available and polite. The price is ok but around Krakow you can find better. The location is not great but still a 10-15 minute walk you can reach the fantastic old town "Stare Miasto"

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Riccardo V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 27, 2013

My son and I spent two nights in one of the apartments here and, as soon as we walked through the door, we knew we were somewhere special. The apartment we stayed in was extremely stylish and meticulously clean. It had a well equipped kitchen and a lovely shower as well as very comfortable beds. The reception staff were very friendly and helpful.The apartments are situated right on the square in the Jewish quarter which is a very atmospheric place. We had a fantastic stay and wouldn't hesitate in recommending the apartments to anyone. We will be back soon.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vickymather
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlisle, United Kingdom
Level 1 Contributor
3 reviews
Reviewed September 21, 2013

We stayed for 2 nights in Rosa, the ground floor flat with a little courtyard garden at the back of the building. Very well equipped, comfortable beds, lovely bathroom - even a washing machine! Great location in the Kazimierz district, everything within walking distance. Staff really pleasant, helpful and friendly. Would definitely recommend!

Stayed September 2013, traveled as a couple
Helpful?
Thank Lorraine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ulaanbaatar, Mongolia
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 20, 2013

The apartments are located right in the center of the Kazimierz area, and also an easy walk to old town. They are perfectly outfitted with all amenities / appliances needed. The apartments were stylishly decorated and clean, and the balcony overlooking the courtyard was great addition. Great features for an amazing price - in fact, I almost feel like I should keep this a secret.

Room Tip: Remember: this is an apartment and not a hotel, so if you want room serviced you have to request tha...
See more room tips
  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Seantsegtseg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerp, Belgium
Level 6 Contributor
137 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 15, 2013

I spend many weekends in Krakow. Mostly I stay in hotels but staying in Crystal Suites chez Helena is at least as good. House and rooms are very clean and nicely decorated to feel home. The comfort is excellent and reception staff very friendly. When stepping out the door you're in the middle of the Kazimierz area. Highly recommendable!

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank piedep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Krakow hotels
Stare Miasto
Cracowdays Apartments
Cracowdays Apartments
#5 of 260 in Krakow
988 reviews
Stare Miasto
Stradonia Serviced Apartments
Kazimierz
Hotel Rubinstein
Hotel Rubinstein
#79 of 260 in Krakow
406 reviews
Show Prices
Show Prices
Show Prices
Kazimierz
Eden Hotel
Eden Hotel
#26 of 260 in Krakow
457 reviews
Kazimierz
Spatz Aparthotel
Spatz Aparthotel
#45 of 260 in Krakow
890 reviews
Kazimierz
Queen Boutique Hotel
Queen Boutique Hotel
#4 of 260 in Krakow
1,779 reviews
Show Prices
Show Prices
Show Prices

Been to Crystal Suites chez Helena? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crystal Suites chez Helena

Property: Crystal Suites chez Helena
Address: ul. Szeroka 14, Krakow 31-053, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Kazimierz , Stare Miasto
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Airport Transportation
Hotel Style:
Ranked #8 of 434 Specialty Lodging in Krakow
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crystal Suites chez Helena 3.5*
Number of rooms: 6
Official Description (provided by the hotel):
Lying in the heart of Kazimierz, in Szeroka St, Crystal Suites blends bright interiors and individually commissioned furnishings, fabrics and artwork with modern comfort and period detail. Each of the six individually appointed apartments is named after a Rubinstein sister. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Orbitz, Travelocity, Cancelon, TripOnline SA, Agoda, Hotwire, HotelQuickly and Evoline ltd so you can book your Crystal Suites chez Helena reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing