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“Better value than the bus for Auschwitz”

Krakow Direct Private Tours
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Auschwitz-Birkenau Historical Tour From Krakow...
Ranked #3 of 102 Transportation in Krakow
Certificate of Excellence
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Owner description: KrakowDirect specializes in airport transfer and tour services in the area of Krakow. We offer door-to-door private airport transfers as well as private and group tours to the most attractive sites in the area. All our Mercedes vehicles are modern, comfortable and air-conditioned. Our English speaking drivers know the ins and outs of our Royal City and are always willing to share their knowledge with you and give you some precious tips for your stay.
Reviewed December 15, 2012

We hired these guys via email from the UK a week or so before our visit and all was confirmed quickly. Their driver (Christoper) turned up bright and early to collect us. He spoke very good English and was happy to answer our questions. Our only critcism is that he could have volunteered a little bit more information about where we were going and his country in general as we were keen to learn but didn't want to seem as if we were interogating him.

He was genuinely informative about what to see at Auschwitz though, and was happy to be helpful as he could throughout the day.

We are naturally early risers and he picked us up at 0800 from our hotel and drove us to Auswich, Birkenau and then the salt mine. Due to us being a little bit ahead of the tour groups (we would have had to wait 1.5 hours for the first English speaking tour of the day) we made good time, but by alk accounts we genuinley missed a lot of information by looking at Auschwitz un-guided. Maybe we should have timed thing a bit better by going to their website first.
Being at Birkenau on our own was no great issue and at the salt mine we just missed the English speaking tour so had to wait an hour for the next one. No big deal as a coffee break was due anyway.

The cost for him driving us a around was 450PLN, some 10PLN less than it would have cost us to join one of the (many) bus trips from town, and obviously we could set our own agenda.

So a fiscal saving with added convenience and flexibility. No dowmsides whatsoever for us.

Thanks guys

1  Thank Rangi27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"excellent service"
in 250 reviews
"salt mine"
in 240 reviews
"auschwitz birkenau"
in 198 reviews
"group tour"
in 58 reviews
"always on time"
in 89 reviews
"airport transfer"
in 92 reviews
"highly recommend this company"
in 62 reviews
"spoke excellent english"
in 43 reviews
"first class service"
in 45 reviews
"private car"
in 25 reviews
"day trip"
in 77 reviews
"excellent company"
in 36 reviews
"on arrival"
in 56 reviews
"cannot fault"
in 21 reviews
"dropped off"
in 24 reviews
"these guys"
in 42 reviews
"friendly driver"
in 25 reviews

1,784 - 1,788 of 2,004 reviews

Reviewed December 11, 2012

Visited Krakow recently and went on two trips with Krakow Direct - to Auschwitz and the Salt Mines. So glad we did. The drivers are so nice and helpful and the tours were brilliant. We forgot to change our clocks on our first day and nearly missed our tour to Auschwitz but thankfully a second car came to collect us after we rushed out of the bed and caught us up with the group before they headed to Auschwitz. Anywhere else would have left us behind (it was our fault after all!) but not KD - they went out of their way for us.
On our second tour, to the Salt Mines, there was a mix up with our tickets (forgot to give them to us) and we were waiting for a half hour at the mine but the KD staff were so apologetic and immediately gave us a discount so it's hard to fault them.

1  Thank Minn86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2012

What a set of stars the staff at Krakow Direct are. Talk about going the extra mile (or kilometre)!
Big plus, unless you are fluent in Polish, is they all speak good English.
Plane was late arriving in Krakow, but Michael was there to greet us. Our name on a large card...always helpful for the senior cits. like me. Loaded our luggage in to a smart Mercedes mini-bus, which we had to ourselves. What luxury, we usually get the 20 year old Datsun Sunny with no heater! Unloaded us at our hotel door, which was great as it was just on freezing.
Had a phone call from Peter on the Sunday prior to our trip to Auschwitz and the Salt Mines, to say the itinerary needed to change as there was an early close at the Salt Mines. Gave us the new itinerary and departure time and said Jarow would be our driver. Arrived spot on time on the following morning, much to the dismay of another couple at the hotel, whose driver had sent a text to say he would be late, (after he should have arrived).
Jarow was really helpful, at the Salt Mines and at both Auschwitz/Birkenau venues. He took us in to the reception areas and whilst we were standing looking slightly bewildered, (it's not difficult for me) he had organised our entrance tickets and set us up in the queue for the tours. He was always where he said he would be between venues and for the return journey to the hotel. Hope he enjoyed sharing our lunch!! Sadly it was only a Lion Bar each, but after the initial trip around Auschwitz, our appetites were somewhat lacking.
Lost the name of our final driver to the airport for the return, but again he was courteous, helpful and spot on time.
Finally, many thanks to Peter, who made it appear all so simple to organise the transport for our stay.
Would we use Krakow Direct Tours and Transfers again? Absolutely and we would recommend anyone else to use them as well. They are great value for money.
Thanks Peter.

2  Thank BM42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2012

Visited Auschwitz/Birkenau, Schindler factory and surrounding area with Krakow Direct and received excellent service. They tailor made our day out & nothing was too much trouble. Vehicle was very clean and comfortable and driver spoke very good English, he was on time and his driving was good, we all felt very safe. Excellent value for money & would recommend this first class company.

Thank Eunice S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed December 3, 2012

Picked up from our hotel @ 8.45am by Peter who was very professional and spoke excellent English. It took quite a while to collect the other 17 passengers on our tour before leaving Krakow. Excellent trip, my only critisism would be the guide, we didnt seem to have enough time to cover everything and i would have liked to have had the opportunity to read more of the literature provided and there were areas we didnt seem to touch upon. The vist seemed quite rushed both in Auschwitz and Birkenau, the guide would start her commentary before the whole group had chance to catch up so some people missed out on bits, this was worse in Birkenau then in Auschwitz as head sets were not provided. Overall an interesting but sad trip

1  Thank lou2765
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krakowdirect, Owner at Krakow Direct Private Tours, responded to this reviewResponded December 5, 2012

Thank You very much for your review. I am very sorry for the guide that provided the tour around the camps for You. I would like to advise You that all guided tours at Auschwitz-Birkenau state museum are provided by the museum's guides due to their internal procedures. What is more we cannot choose a guide for group tours. Unfortunately some guides don't realize how important this tour is for most visitors. However, in my opinion, majority of guides do. For all our customers willing to have a very detailed , personal tour I recommend our private car/van tour of Auschwitz-Birkenau with a private guided tour option.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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