We hired these guys via email from the UK a week or so before our visit and all was confirmed quickly. Their driver (Christoper) turned up bright and early to collect us. He spoke very good English and was happy to answer our questions. Our only critcism is that he could have volunteered a little bit more information about where we were going and his country in general as we were keen to learn but didn't want to seem as if we were interogating him.
He was genuinely informative about what to see at Auschwitz though, and was happy to be helpful as he could throughout the day.
We are naturally early risers and he picked us up at 0800 from our hotel and drove us to Auswich, Birkenau and then the salt mine. Due to us being a little bit ahead of the tour groups (we would have had to wait 1.5 hours for the first English speaking tour of the day) we made good time, but by alk accounts we genuinley missed a lot of information by looking at Auschwitz un-guided. Maybe we should have timed thing a bit better by going to their website first.
Being at Birkenau on our own was no great issue and at the salt mine we just missed the English speaking tour so had to wait an hour for the next one. No big deal as a coffee break was due anyway.
The cost for him driving us a around was 450PLN, some 10PLN less than it would have cost us to join one of the (many) bus trips from town, and obviously we could set our own agenda.
So a fiscal saving with added convenience and flexibility. No dowmsides whatsoever for us.
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