As per the comments below, I cannot recommend this company highly enough. It was a truly fantastic day, and Tomasz made it even better. He arrived perfectly on time and we drove straight to Auswitz. We were a bit early, so he showed us where the cafe was whilst he sorted out our tickets and headsets, making sure that they work too.
He was very polite and easy to talk to, and really could not do enough to help. We decided to have lunch at a Polish Restaurant near the Salt Mines, where we had an hour to wait until our time to visit the Mine. It was really nice to relax and get warm, especially after the cold day! The menu was varied and myself and a friend enjoyed a delicious soup. He gave us the option of where we wanted to eat, ranging from sandwiches and light snacks to this restaurant. I would recommend the Polish Restaurant to others.
When visiting somewhere like Auswitz, which is incredibly moving, it's nice to have everything else sorted so you can take in the atmosphere of the day. Also, having a private car was really nice, especially as it's an hour drive. Most other people were in squished coaches.
As Tomasz was so lovely, we decided to book his company to take us to the airport when we left Krakow. Tomasz was busy that day, so said his father would pick us up (It is a family business). When we came to our hotel reception 10mins early, he was waiting in the car having told reception he was there, so we went straight out :) The fares are more than reasonable, cheaper than what other companies suggest.
As a Day Trip, doing Auswitz and the Salt Mines is a great combination. We left at 9am and arrived back at 7pm, where Tomasz kindly dropped us off at a restaurant near our hotel which he recommended (I cannot remember the name, but it was in the Jewish District and was delcicius!)
This was 100% the highlight of our trip, and I cannot recommend this company enough. If visiting Krakow, BOOK A TOUR OF AUSWITZ AND THE SALT MINES THROUGH TOMASZ!
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