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“Amazing Customer Service!”

Escape2Poland - tours and transfers
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Auschwitz and Birkenau Tour from Krakow
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7-Hour Auschwitz Camp and Birkenau Tour from Krakow
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Auschwitz Tour with Private Transfer
Ranked #8 of 90 Transportation in Krakow
Certificate of Excellence
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Owner description: Krakow is the second largest city in Poland and one of the country's main tourist destinations. The city is recognized as a Poland’s principal center of science and education because of its numerous universities and other institutions of higher learning. While sightseeing this historical city you can explore: The Royal Wawel Castle & Cathedral, Magnificent baroque Churches, St. Mary’s Church, St. Florian’s Gate and Barbican (The Best Preserved in Europe), Main Market Square, Cloth Hall and many more! While in Krakow we encourage everyone to visit nearby places such as: Auschwitz and Birkenau - it’s a place that should be known by everyone and visited at least once in a lifetime. Heartbreaking and breathtaking part of world history that should be remembered. Wieliczka Salt Mine - one of the most valuable monuments of material and spiritual culture in Poland and among twelve objects on the UNESCO’s World and Natural Heritage List. Schindler Factory - a place to explore the jewish history in Krakow. Zakopane Day Trip - go and see the beautiful sights of polish mountains. Dunajec River Tour - see the historical monuments and just relax rafting on a mountain river.
Reviewed August 17, 2014

Booked a package with Escape2Poland for a holiday in June which included the hotel, transfers and Auschwitz tour. The customer service from Escape2Poland is definitely the best I have experienced with a travel company. Despite a hiccup with our hotel booking, Escape2Poland sorted it very quickly and kept us informed which was very reassuring.

Even before our trip to Krakow, they would answer any questions we had and made sure everything was perfect. The driver was waiting for us at the airport and was very friendly and knowledgeable about the city. The Auschwitz tour was very moving and well put together, the tour guide was informative and ensured that everyone was able to hear what they were saying. This was an unforgettable experience, and made even better by Escape2Poland.

The reason why I rate Escape2Poland so highly is because they were very flexible with there transfer services. We had an overnight train booked from Krakow to Prague and they arranged the return transfer to drop us off at the train station instead of the airport. This proved that they strive to satisfy their customers!

If I return to Poland again in the future, I will definitely book through Escape2Poland as everything was stress free! Thank you for a great trip.

Thank m4ttys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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826 - 830 of 1,367 reviews

Reviewed August 16, 2014

This was the second time i've been to Auschwitz-Birkenau with Escape2Poland and their service is first class.
The driver was early, the trip smooth and hassle free and the guide was very knowledgeable and explained what we were seeing with no rushing at all.
I would recommend them without reservation and on a cost basis it is a real bargain.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2014

We used Escape to Poland for a trip to Auschwitz from Krakow. Just my son and I. Driver arrived right on time in a brand new looking Skoda, which was very comfortable. Driver was very friendly and took us to Auschwitz without incident. The tour itself was fascinating. We were taken round by a chap called Bartek who again was friendly and made sure we got to see everything we needed or wanted to see at our own pace. His English was also excellent. Taken back to the hotel by our driver again after the tour - she was a lady but I cannot remember her name. The whole trip went perfectly and Escape 2 Poland acted as booked and promised. Would certainly use them again and would recommend them to anyone.

Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2014

Had no problems with this company at all! Found on a whim during an internet search, and was slightly apprehensive with booking as had not heard of the company. However, the value for money was impeccable!

Both the Auschwitz-Birkenau and Schindler's list tour we attended were lead by fantastic and knowledgable tour guides, who's expertise on the subject were second to none! I only wish I had taken their names to recommend them further.

The driver was early for our transfer to both the Auschwitz tour and the airport home - which was great! We did have to make our own way to the meeting point for the Schindler's list tour, which was a bit difficult but a map was provided by our hotel, so it wasn't impossible!

Only slight criticism is that perhaps the time at Auschwitz could have been slightly longer. Having said that, the trip is extremely informative and very emotionally draining! You are shown all the important/key parts of the camp and the tour guide did not leave any question unanswered.

Overall, I was extremely impressed with Escape 2 Poland, and would recommend this to anyone who wanted to explore the delights of Krakow and dip their toes into a city of culture and history! Thank you for making our trip so memorable!

Thank Jasmine E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2014

Amazing company to go through! Very helpful with questions and responding quickly. Tours where very well planned out and guides where great and had a lot of information. Escape2Poland made sure we had what we needed and there transpertation team was always on time and very nice and helpful. We would use them again for our traveling needs and recommend to book tours it will help you see the city and understand what you are seeing!! We booked 3 tours through Escape2Poland Auschwitz and Birkenau, The Salt Mines, and Schindler's List due to us spending time with our family who live in Poland we didn't go on the Salt Mines tour but did hear great things. The Auschwitz and Birkenau tour is a ton of walking and they walk fast so make sure you wear good shoes and bring water. There is a place to get food and drinks but we didn't have much time. A heads up to use the bathroom on this tour it coast 1zl. On the Schindler's list tour the guide to her time walking to we could take everything in. The guided tour was worth it because she was able to explain what you where seeing we had people coming up to our tour because they had know idea the importance of what they where seeing. Toward the end of the Schindler's list tour you walk to the getto and Schindler's factory this is a long walk but worth seeing and when you are done touring the factory there are cabs out front because its a 30min walk back to the main part of town and you will not have a guide for this part. The currency is easier to under stand then you may think but make sure you have some before going on the tours you will want something to drink or might have to pay to use a bathroom and if you have questions email Escape2Poland they are very nice and helpful!

Thank Rose B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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