We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent hotel, excellent price”
Review of Hotel Galaxy

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel Galaxy
Ranked #35 of 264 Hotels in Krakow
Certificate of Excellence
Reviewed November 2, 2013

Brilliant hotel, staff so helpful - they even got us more pillows at 11pm! 20-25mins from the old town but 10 mins to the Jewish quarter which has some ace restaurants and bars.

The walk is easy but a tram is 5 mins away. We enjoyed the wanders to be honest.

Spa facilities great, pool, sauna, steam room and jacuzzi - perfect.

Breakfast was great, massive choices too, cooked and cold. There was even smoked salmon!

Two minor improvements: 1) GET A BIGGER TRANSFER! It will cost nothing in reality and improve the service. Secondly, 2xUHT milk pots for the room for making tea, the whitener is not good for tea.

These are minor and the hotel is wonderful. Get a taxi transfer as well, £20 or less fr om the airport and 3-4 from the centre

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Remittance_Advice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_GalaxyKRK, Manager at Hotel Galaxy, responded to this reviewResponded November 26, 2013

Dear Remittance_Advice,
Thank you for choosing our hotel and for writing this nice review. We hope to see you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (1,517)
Traveler rating
Traveler type
Time of year
Language
  • More languages

949 - 955 of 1,517 reviews

Reviewed October 24, 2013

This hotel was in a great location near one of the great bridges across the river Vistula. The staff were friendly and the place was very well maintained. The old town of Krakow and many good restaurants were within easy walking distance.

Room Tip: Our room was on the 4th floor and was very quiet. Ask from rooms away from weekend stag night trippe...
See more room tips
  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
8  Thank sqaley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_GalaxyKRK, Manager at Hotel Galaxy, responded to this reviewResponded October 30, 2013

Dear sqaley,
Thank you very much for choosing Galaxy**** Hotel. We will pass your kind opinion to our staff.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2013

Hotel Galaxy is a not too far away from the old city in Krakow. A trip across the bridge brings you to the museum of Modern Art... I found the hotel very pleasant. Everything works well - including the staff who are always professional and pleasant. It is a hotel that caters for you in a professional manner. The large amount of guests at breakfast indicates that it is very popular.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Ian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_GalaxyKRK, Manager at Hotel Galaxy, responded to this reviewResponded October 23, 2013

Dear Ian D,
Thank you very much for your stay in Galaxy**** Hotel and for writing this review. We are very pleased that you enjoyed our Hotel an we hope you will stay with us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2013

Visited on a business trip.
Great location with the old town just 20 minutes walk away and a shopping center just around the corner.
Staff are friendly and helpful.
Bar and restaurant are good.
Breakfast has a good selection of fresh food.
Very quiet location.
Not much of a view though :-)
A very competent business hotel.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_GalaxyKRK, Manager at Hotel Galaxy, responded to this reviewResponded October 23, 2013

Dear John R,
Thank you very much for your kind words. We are glad that you stayed with us and we invite you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2013

The Galaxy is located half an hours walk away from the old town, but only ten minutes from the Kazimierz area, the Jewish quarter with nice bars, cafes and restaurants. Also the contemporary art museum MOCAK is close. The hotel offers a spa, swimming pool and a conference center. Rooms are spacious and comfortable, but there were no fridge or mini bar and the wi fi was slow and sometimes failed to work. The bathroom was clean, but had a strong smell of mildew on arrival. This hotel is OK for seminars and meetings if you need space for many people to meet. But I would not recommend it for a romantic weekend or for a group of friends out to enjoy Krakow. We experienced quite a lot of noise in the corridors at night and early morning from other large groups of guests. The interior decoration lacked style and charm with loud patterns on wall-to-wall carpets echoing the stellar theme, combined with a cold color scale.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kbergaust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_GalaxyKRK, Manager at Hotel Galaxy, responded to this reviewResponded October 23, 2013

Dear kbergaust,
thank you very much for taking time to share your experience in Galaxy**** Hotel. We are very sorry for the noise other guests made and any other inconvenience. I am happy to inform that we managed to improve our internet connection. We also offer minibars in business class rooms and suites. We hope that we will see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2013 via mobile

Stayed here for a city break in July hotel and staff were amazing! Well placed for a walk along the river and to the Schindler museum great small swimming pool and excellent food for breakfast. Would recommend this hotel to friends and family in the future.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank Seltaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_GalaxyKRK, Manager at Hotel Galaxy, responded to this reviewResponded October 17, 2013

Dear Seltaz, thank you very much for your stay at Galaxy**** Hotel and for taking time to write this review. We are very happy that you enjoyed your stay and we hope you will visit us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2013

Eight of us travelled to Krakow for a long weekend, and stayed at the Galaxy. Although a little out of the way of the main square, taxis are very reasonable, or a five minute walk takes you to the tram terminus.
The hotel is modern and very clean. The staff were helpful and very polite, nothing was too much trouble, The breakfast was first class, food excellent and well presented.
We had room 524 which overlooked the river, our friends not so fortunate, having rooms that looked over the car park.
Our room was large and comfortable, space for all clothing, and a safe which is always handy.
The bathroom was large and very clean.
Everything was as it should be.

Room Tip: Ask for room overlooking the river.
See more room tips
  • Stayed: October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank gloria1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_GalaxyKRK, Manager at Hotel Galaxy, responded to this reviewResponded October 17, 2013

Thank you very much for choosing Galaxy**** Hotel and for this review. We are very glad to hear that you had a pleasant stay. We hope that we can help you again with your next stay in Cracow.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Krakow hotels
Qubus Hotel Krakow
#44 of 264 in Krakow
1,697 reviews
Novotel Krakow Centrum
#45 of 264 in Krakow
1,840 reviews
Show Prices
Show Prices
Show Prices
Kazimierz
Queen Boutique Hotel
Queen Boutique Hotel
#4 of 264 in Krakow
1,972 reviews
Sheraton Grand Krakow
#41 of 264 in Krakow
2,143 reviews
Stare Miasto
Radisson Blu Hotel Krakow
Show Prices
Show Prices
Show Prices

Been to Hotel Galaxy? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Galaxy

Address: ul. Gesia 22a, Krakow 31-535, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 264 Hotels in Krakow
Price Range: $65 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Galaxy 4*
Number of rooms: 205
Official Description (provided by the hotel):
The Galaxy Hotel is located in the city centre near the river Vistula, the Old Town and Kazimierz Jewish District. The hotel offers a broad canvas of services and recreational facilities for tourists and business people alike ranging from standard and Business Class accommodation, conferences, events, and family reunions. The hotel also houses a SPA & Wellness centre.Our offer includes 205 rooms of various sizes and categories, a conference centre with area of 1550 sqm, a terrace for 300 people, Andromeda Restaurant for 270 guests, SPA & Wellness featuring an indoor swimming pool with counter-current, jacuzzi, dry & steam saunas, fitness room, medical cabinets, hairdresser's. We have made every effort to ensure that you will enjoy the comfort and safety of your stay. Apart from Standard and Business Class rooms or Suites, we offer specially designed rooms for families. Our amenities are available to the disabled. For those who come by car there are underground and outdoor car parks to accommodate up to 70 cars. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Priceline, Orbitz, Hotwire, Cheap Tickets and HotelQuickly so you can book your Hotel Galaxy reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing