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“A VERY GOOD HOTEL”
Review of Hotel Galaxy

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Hotel Galaxy
Ranked #33 of 258 Hotels in Krakow
Certificate of Excellence
Wokingham, United Kingdom
Level Contributor
60 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“A VERY GOOD HOTEL”
Reviewed October 10, 2012

First visit to Galaxy having previously stayed on a number of occasions at the CHOPIN, The GALAXY is a superior hotel, brand new and located next to the Wisla river, a 20 minute walk to the Old Town. I travelled with a friend and stayed on the 6th floor in a double room for sole occupancy. The room was clean , spacious and very comfortable. On arrival I was given a room with a shower and no bath. When I asked for a room with a bath the staff promptly and efficiently reloctaed me immediatley to a room with a bath.
The breakfast was very good with plenty of choice and the bar prices were very reasonable . The only negative was the nonsensical situation with the lifts ie. it seemed to have a mind of its own and the room card was needed to access the floor you were staying in and nowhere else, a common gripe with many residents.
Other than that I shall return to the Galaxy again and have no hesitaion in recommending it to other visitors to the city of Krakow.

Room Tip: Choose room on 6th floor with view of the river.
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank polonaiseWindsor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (249)
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  • Czech first
  • Danish first
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  • English first
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English first
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 9, 2012

Excellent accommodation here, modern design and nice and clean... Great location opposite river and only short walk to trams and also the Jewish quarter. Rooms and bathroom nicely appointed and both very roomy. Breakfast was also 1st class with lots of choices for all. Would highly recommend a stay at the galaxy in krakow

Stayed September 2012, traveled with friends
Helpful?
1 Thank Victoria T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leamington Spa, United Kingdom
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 2, 2012

We stayed at the Galaxy for 5 nights in September. Very happy with the experience. Rooms were spacious, luxurious and kept beautifully clean. The staff were extremely helpful, and all spoke excellent English. We were brought complimentary drinks one evening while waiting in the reception for a taxi! There is also a very handy little drink-and-snack bar in the reception with an honesty box if you fancy a bottle of Coke or bar of chocolate in the middle of the night or when passing through on your way in or out. The breakfast buffet was great - lots of nice food on offer. We didn't use the pool so can't comment on that (but apparently it's very nice!).

Only minor problem was that there don't appear to be stairs for public use so you have to use the lifts - if there's a big conference in it can be busy in the morning as there are only two lifts, so it may take a little while to get down!

The hotel is a little way out of town, but it's a short walk or an inexpensive (£2-3) taxi ride to the Jewish quarter or main market square so this is not really a problem - and I imagine it's a much quieter place to stay than if one were to stay closer to the main tourist areas.

Overall, a great hotel and one we'd definitely visit again.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank chris w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dundee, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 1, 2012

stayed at the galaxy for 4 nights end of september 2012;the hotel is beutiful from the front door to the room;;;the room was well furnished the bathroom had piped spa music and a heated towel rail ;;;;the staff were very very helpfull and polite and all spoke very good english;;;;the pool area is gorgous ;;;;;;;breakfast was so good with a great variaty;;;;;20 min walk to the square and a £3 taxi back;;;;id stay there again ;;;;loved it

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank taysidegraham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 27, 2012

Just back from a short beak to Krakow. Not only is it a beautiful city with so many awesome things to see and do, the icing on the cake was this hotel! From the minute we walked in to reception until we checked out ( the 12 noon check out is an added bonus), the staff could not have been more helpful. They went out of their way to ensure our stay went smoothly. Our rooms overlooked the river, were large, spotlessly clean and even though we booked the trip seperately, they came up trumps and got us three rooms next door to each other. Breakfast is excellent, with enough choice to satisfy even the most picky traveller. We didn't need to have lunch......breakfast was enough to last until teatime! A 30 minute walk to the main square might put some off, but believe me it's well worth it! We are planning to go back soon.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Aileen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
essex
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 23, 2012 via mobile

We stayed in krakow galaxy for one week and really enjoyed the visit. Reception staff was very helpful, bed comfortable and breakfast very good in general (when hotel is busy more choices available).
Hotel is located about 20 min walk away from main square. Hotel also rents out bikes for residents, which is great as you can get places much faster and with no time limit.
We have tried hotel restaurant too and the meal was delicious. The chef and waiting staff made us feel welcomed.
Hotel has a nice spa, very basic but clean and presentable.
My only complain is that the was no little standard refrigerator in the room which unables you to keep you drinks cold and store snacks.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank leba11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chester england
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 23, 2012

What a lovely short break in Galaxy hotel ,Krakow.The hotel was new, modern,clean andcomfortable .Great staff,extremely helpful. It was a half hour walk to main square but easy walking and you get to see other small shops and bars. weather was mixed, what we were expecting! would certainly go back without hesitation.

Room Tip: Can only speay for room we had on 5th floor, should imagine all to same high standard. Good value fo...
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hilda6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Galaxy

Property: Hotel Galaxy
Address: ul. Gesia 22a, Krakow 31-535, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 258 Hotels in Krakow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Galaxy 4*
Number of rooms: 205
Official Description (provided by the hotel):
The Galaxy Hotel is located in the city centre near the river Vistula, the Old Town and Kazimierz Jewish District. The hotel offers a broad canvas of services and recreational facilities for tourists and business people alike ranging from standard and Business Class accommodation, conferences, events, and family reunions. The hotel also houses a SPA & Wellness centre.Our offer includes 205 rooms of various sizes and categories, a conference centre with area of 1550 sqm, a terrace for 300 people, Andromeda Restaurant for 270 guests, SPA & Wellness featuring an indoor swimming pool with counter-current, jacuzzi, dry & steam saunas, fitness room, medical cabinets, hairdresser's. We have made every effort to ensure that you will enjoy the comfort and safety of your stay. Apart from Standard and Business Class rooms or Suites, we offer specially designed rooms for families. Our amenities are available to the disabled. For those who come by car there are underground and outdoor car parks to accommodate up to 70 cars. ... more   less 
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