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“No Complaints”
Review of Hotel Galaxy

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Hotel Galaxy
Ranked #34 of 259 Hotels in Krakow
Certificate of Excellence
Belfast, United Kingdom
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“No Complaints”
Reviewed September 27, 2012

Just back from a short beak to Krakow. Not only is it a beautiful city with so many awesome things to see and do, the icing on the cake was this hotel! From the minute we walked in to reception until we checked out ( the 12 noon check out is an added bonus), the staff could not have been more helpful. They went out of their way to ensure our stay went smoothly. Our rooms overlooked the river, were large, spotlessly clean and even though we booked the trip seperately, they came up trumps and got us three rooms next door to each other. Breakfast is excellent, with enough choice to satisfy even the most picky traveller. We didn't need to have lunch......breakfast was enough to last until teatime! A 30 minute walk to the main square might put some off, but believe me it's well worth it! We are planning to go back soon.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Aileen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (256)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
essex
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 23, 2012 via mobile

We stayed in krakow galaxy for one week and really enjoyed the visit. Reception staff was very helpful, bed comfortable and breakfast very good in general (when hotel is busy more choices available).
Hotel is located about 20 min walk away from main square. Hotel also rents out bikes for residents, which is great as you can get places much faster and with no time limit.
We have tried hotel restaurant too and the meal was delicious. The chef and waiting staff made us feel welcomed.
Hotel has a nice spa, very basic but clean and presentable.
My only complain is that the was no little standard refrigerator in the room which unables you to keep you drinks cold and store snacks.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank leba11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chester england
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 23, 2012

What a lovely short break in Galaxy hotel ,Krakow.The hotel was new, modern,clean andcomfortable .Great staff,extremely helpful. It was a half hour walk to main square but easy walking and you get to see other small shops and bars. weather was mixed, what we were expecting! would certainly go back without hesitation.

Room Tip: Can only speay for room we had on 5th floor, should imagine all to same high standard. Good value fo...
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hilda6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paphos, Cyprus
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 11, 2012

Stayed 3 nights for a weekend. The room was new, clean and comfortable with all and more facilities you can get from your home, even a touch display that controls the air-condition and room audio surround system from TV or radio. Service was in general perfect and almost everyone looked happy to serve you.
When we ask to expand our check-out time to 14:00 (from 12:00) they were willing to serve us at no cost.
I would recommend to everyone that want a short break from their routine visit a great place-Krakow and stay at this amazing hotel.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NinaCy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swanley
Level 5 Contributor
65 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed September 4, 2012

Stayed 2 nights here with a coach party. Superb modern and comfortable room. What let it down was the restauants inability to cope with large parties. Tried to get an evening meal after travelling all day to be told that the restaurant was expecting coaches and that it would be full. I travelled by coach did they mean the company we went with were the poor relations. I would not stay again here due to theit attitade.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sweatysock1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lowestoft
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 3, 2012

Cannot fault the hotel at all, beautiful modern rooms with added extras (free water) coffee making facilites, aircon, plenty of lighting etc
Breakfast was a little disappointing although plenty was on offer but the hot food wasnt brilliant :(
Very reasonable bar prices and a help yourself open shop with everything just for 1euro!! Bargain!
My only gripe is that the hotel is a little way out of town so needed to taxi everywhere (with exception to the shopping mall next door) Great american restaurant in mall at a very cheap price!
We did the salt mine and auschwitz tour booked thru the hotel (again very reasonable cost) would thoroughly recommend these trips. Also walked to Schindlers factory (£3 entrance fee only!) But apart from the mall and being near the factory and river, location was not great.
However although quite a trek the walk along the riverpath is lovely and there are floating bars to stop and refresh!
The hotel pool was amazing and on the one occasion i went for a dip, i had it to myself! Just wish I had small kids as they would of loved all the gadgets ie wave machine, water fountains, rapids etc
Polish people were great too! very friendly :)
Amazing hotel and krakow is a fab place at a very small cost!

Room Tip: River facing for the lovely views
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank louiebabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 4 Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 2, 2012

The hotel looks like any otherbusiness hotel.. But the little things inside make all the difference .. The staff at the reception .. The breakfast .. The detailing nd the cleanliness overall in the room is just amazing !!
The galleria shoppin (change ur money here) is just 5 mins walk ..

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MayurBhat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Galaxy

Property: Hotel Galaxy
Address: ul. Gesia 22a, Krakow 31-535, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 259 Hotels in Krakow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Galaxy 4*
Number of rooms: 205
Official Description (provided by the hotel):
The Galaxy Hotel is located in the city centre near the river Vistula, the Old Town and Kazimierz Jewish District. The hotel offers a broad canvas of services and recreational facilities for tourists and business people alike ranging from standard and Business Class accommodation, conferences, events, and family reunions. The hotel also houses a SPA & Wellness centre.Our offer includes 205 rooms of various sizes and categories, a conference centre with area of 1550 sqm, a terrace for 300 people, Andromeda Restaurant for 270 guests, SPA & Wellness featuring an indoor swimming pool with counter-current, jacuzzi, dry & steam saunas, fitness room, medical cabinets, hairdresser's. We have made every effort to ensure that you will enjoy the comfort and safety of your stay. Apart from Standard and Business Class rooms or Suites, we offer specially designed rooms for families. Our amenities are available to the disabled. For those who come by car there are underground and outdoor car parks to accommodate up to 70 cars. ... more   less 
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