We booked this hotel for a 3 night stay. Party consisted of me, hubby, 2 kids and my parents. Receptionist lovely, showed us where breakfast room was which looked VERY dated and then we were shown to one of our rooms (we were early and the other room wasn't yet ready). We walked up the stairs to see a man half asleep on the landing and I could see my kids and parents looking instantly uncomfortable. When we got into the room it was an instant decision by all that we would not be staying. The 3 beds were tiny, no more than 2ft off the floor, the room smelt musty and damp and everything in it was old. This hotel was sold to me as a newly opened hotel. This was obviously not true, carpets were old and dusty and the furniture had seen better days. There was nowhere to hang our clothes apart from a rail with a curtain across it on the landing outside our room! I left the party inside to go out to call our agent and literally had to step over the sleeping man and his bag. Once the agent had called the hotel to explain that we weren't happy we were offered (by the lovely receptionist)to inspect the other room that was booked for us but we really didn't see the point. The hotel is in a fantastic position, just off the main square and the staff are lovely but I couldn't sleep there, I am no snob but this is not the type of accommodation I am used to, even if I was there on a boozy weekend with the girls and just needed somewhere to rest my head. My advice, do what we did, book into a Novotel out of the city, they are clean, same money and you know what you're going to get. Use the free hotel shuttle services into the city or get a taxi as they are so cheap.
- Official Description (provided by the hotel):
- The Aparthotel Golden Cracow is located in the very heart of Cracow and offers cosy accommodation in single, double and triple rooms.In cafeteria guests can receive free tea and coffee.For youngsters hotel prepared corner with copious amount of board games and coloring books. Thanks to this homely atmosphere everyone should feel right at home. ... more less
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