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“Absolutely Amazing” 5 of 5 bubbles
Review of Krakow Tours

Krakow Tours
Ranked #7 of 254 Tours in Krakow
Certificate of Excellence
More attraction details
Attraction details
Owner description: Krakow Tours are an English company providing quality, personalized tours to the major sites in and around Krakow, using English speaking guides. We specialize in Auschwitz/Birkenau and Wieliczka Salt Mine tours, we are highly recommended on TripAdvisor for our combined 1 day tour. We also offer many other interesting trips that are off the usual tourist trail.
Tokyo, Japan
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
“Absolutely Amazing”
5 of 5 bubbles Reviewed July 30, 2014

I booked this tour after reading all the positive reviews and I have to say we were not disappointed. On the day of our tour we were picked up by Mark, a fabulous guide and someone who was easy to talk too and happy to answer any questions. When we arrived at Auschwitz he handed us a guide and advised us on were to go. Great advice! We explored exhibits that were empty but ones that were well worth a visit. It was great going around at our own pace and just taking everything in. After 2 hours Mark took us to Birkenau and gave us a guided tour. His knowledge was excellent and it was great to see areas of the camp that other people just passed by. These areas held great significance and Mark did an excellent job at explaining this. Once we finished Mark gave us the option of going to the Salt Mine. We hadn't booked this but as we weren't tired we decided to give it a go. On the way we received the pack lunch we had ordered. It was FANTASTIC. Enough to feed everyone in the minibus, let alone two of us. He dropped us off at the mine, made sure we were with a guide and then waited for us to come out. ( Our experience of the Salt mine, well getting out the salt mine, was not a positive one but we did enjoy the tour). We were then taken back to our hotels, and on the way we were shown parts of the ghetto wall and the sites of other concentration camps.

The highlight of our trip was definitely our guide. Mark was fantastic!

He has also helped us with our airport transfer.

A fabulous trip and I would definitely book with this company again!

Visited July 2014
Helpful?
4 Thank KGTeacher82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Date | Rating
  • English first
  • Finnish first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
cumbria
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“HIGHLY RECOMMENDED”
5 of 5 bubbles Reviewed July 29, 2014

We had a trip to auschwitz and birkenau. Our guide for the day was Mark. A delightful and very knowledgeable young man who was so enthusiastic throughout the day. We were picked up promptly from the hotel. Throughout the day we came across a number of other trips and they just seemed to be large groups following a guide round where as we were dropped at auschwitz after Mark gave us advice on where to visit and in which order. Then we travelled on to Birkenau where Mark gave us a guided tour of the camp. We had a very nice packed lunch which was provided whilst travelling back. The whole day was excellent and would advise anyone to pick Krakow Tours rather than any other larger tours. Thankyou Mark for an interesting day and hope you are now reading reviews on trip advisor and remember you can comment ! Gill and Gary

Visited July 2014
Helpful?
1 Thank CumbriaGill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston, United Kingdom
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
“Excellent personal service”
5 of 5 bubbles Reviewed July 25, 2014

We used Krakow tours for our airport transfers and a combined trip to Auschwitz and the Salt Mines. Service was punctual, efficient and well organised.
Phil picked the three of us up from the hotel in a family sized car, which had just one other couple on the trip.
Arriving at Auschwitz Phil escorted us through the entrance and gave us a guide book and map. As there is so much to see and so much information around the site to read, Phil advised us of the most interesting buildings then left us to walk round at our own pace.
We had two and half hours, which was just about enough time to see what we wanted to see.
Phil then drove us the short distance to Birkenau, where he stayed with us and guided us round the site. He was very knowledgeable and gave us plenty of time pause and take everything in.
He then drove us to the Salt Mines and guided us through the entrance where we were given headphones and a guided tour by the Salt Mine tour guide.
We had also wanted to visit Zakopane and the Tatra mountains, but hadn't booked a trip. Phil was really helpful and told us how to get there by bus, and gave us travel guide booklet with information.
I would definitely recommend this small private tour company ... so much better than going on a large coach tour. Thank you Phil.

Visited July 2014
Helpful?
4 Thank dcsandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
“Well balanced trip, and very moving.”
5 of 5 bubbles Reviewed July 15, 2014

We were a group of three couples who booked the Auschwitz/ Birkenau Tour, and the format suited us perfectly.
We were picked up spot on time and driven to Auschwitz where we were given a map each and tips of where to go. This works well here because people move at different rates and there are plenty of pictures and writings.
This took about two and a half hours; and we then went on to Bikenau. This was a guided and informative tour which is necessary because the information is a bit sparse.
We were provided with a very good packed lunch, and returned to our hotel (total time out around 7 hours).
In all great value for money that totally met our needs.

We also used Krakow tours for our Airport Transfers, which again worked really well.

Visited July 2014
Helpful?
3 Thank Barbara T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
88 reviews
63 attraction reviews
common_n_attraction_reviews_1bd8 53 helpful votes
“Well organised and good value.”
5 of 5 bubbles Reviewed July 13, 2014

We went on two tours, Salt mines and Auschwitz. Cost £98 for the two of us. Guides were very good and pickup and return from hotel very good. We did them over two days and would suggest that is the better way of doing it if you do not want to be really tired.

Visited July 2014
Helpful?
2 Thank Howard m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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