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“Excellent Tour. Highly Recommended!”
5 of 5 bubbles Review of Krakow Tours

Krakow Tours
Ranked #7 of 255 Tours in Krakow
Certificate of Excellence
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Attraction details
Owner description: Krakow Tours are an English company providing quality, personalized tours to the major sites in and around Krakow, using English speaking guides. We specialize in Auschwitz/Birkenau and Wieliczka Salt Mine tours, we are highly recommended on TripAdvisor for our combined 1 day tour. We also offer many other interesting trips that are off the usual tourist trail.
Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
“Excellent Tour. Highly Recommended!”
Reviewed October 22, 2013

This is my third visit to Krakow and first time with Krakow Tours.We visited Auschwitz, Birkenau and the Salt Mines with Phil, who's service was outstanding! We were picked up at 7.50 prompt and arrived back to our apartment at approximately 17.30 pm. It's worthwhile getting the packed lunch, which consisted of freshly made sandwiches, fruit, crisps, chocolate bar, yogurt and soft drink. Phil was very knowledgeable and answered all questions. The tour is set at a great pace and we recommend it highly!

Visited September 2013
2 Thank cblbLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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776 reviews from our community

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Date | Rating
  • English first
  • Finnish first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
65 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
“Phil the great tour guide”
Reviewed October 13, 2013

What a day we had on our trip to Auschwitz and the Salt Mines, to say it is a long day is putting it mildly as you are picked up at 855am and dropped back to Krakow at 6pm but what a day you have. if you are thinking of going on this trip you could not do better than picking phil's company as he must be the best guide you are going to get. do make sure you dress for whatever weather there is as you are doing a lot of walking outdoors phil does provide umbrellas but luckily we had good weather so they were not needed. phil brought us to Auschwitz and we spent a couple of hours there and then we were brought to Birkenau were phil done a great tour with us he answered any questions that were asked and we asked a lot. This trip is a must to go on for everyone to be told of the terrible horror and evil things that happend to human beings. then we are back on road to the salt mines and phill supplies us with a packed lunch which went down a treat.
The Salt Mines were also great to go and see phil left us to go in our self's but we had a guide to bring us down into the mines and told us the history of the mines going back hundreds of
years. to see how the miners carved chapels and stairways deep into the ground is just breath taken. Phil again great day and thank you.

Visited September 2013
3 Thank williamkellett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
19 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
“Couldn't have been more helpful.”
Reviewed October 9, 2013

We used Krakow Tours as our airport transfers and for the double Auschwitz/Salt Mine trip. The transfers were better than punctual, and the drivers were friendly.

The double trip to Auschwitz and the Salt Mine was fantastic. Phil picked us us early and the trip there was informative, with a DVD overview of the Holocaust. The visit to Auschwitz I was informative and Phil was helpful in recommending which exhibits would be the best to go to. On the journey to Auschwitz II, Phil provided additional info we may have missed and answered our questions. He took us around Auschwitz II and was very well informed. Having been there previously, I did not expect to gain much new information but Phil knew lots that I had not heard of before. He was an excellent tour guide. The Salt Mines were also very interesting, particularly the chapels and the underground lakes. However, I would not recommend the Mines for people who are claustrophobic as the lift ride could be traumatic. It was a very good day , and was excellent value for money. I would highly recommend it.

Visited October 2013
Thank Lucy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clitheroe,Lancashire, U.K.
Level Contributor
20 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
“Great guide,great tours.”
Reviewed October 7, 2013

We did the double all day tour of Auschwitz / Birkenau and the Wieliczka Salt Mine,as our time in Krakow was limited. From the moment Phil picked us up at our hotel to completing the tour,we have nothing but praise for the whole tour.The dvd on the way helped save time in Auschwitz and'set us up'for the horrors ahead.Phil did the tour of Birkenau with us and was very a knowledgeable and informative guide.Be prepared for aching limbs the day after as there is a lot of walking involved and steps at the salt mines !We would recommend anyone to use this company....thanks again Phil....

Visited October 2013
2 Thank Wasyl P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Level Contributor
216 reviews
120 attraction reviews
common_n_attraction_reviews_1bd8 74 helpful votes
“Excellent service”
Reviewed October 5, 2013

Had email contact with Phil prior to getting to Krakow. Very prompt replies even though he was on holiday! Firstly, booked airport transfers through his firm which was nice and easy. Met by our driver in Arrivals and taken to our hotel. What a friendly driver, very sociable without being too much, we practiced a few courtesy Polish phrases on him and he politely corrected us! He even went into our hotel to check we were in the right place before we got out of the car. The return to airport transfer had the same efficiency so wouldn't hesitate to book straight with Phil when going back to Krakow, very reassuring service. We also booked the day trip to Auschwitz, Birkenau and Salt Mine when in the UK, paid the deposit and the cash balance on the day. We also took up the packed lunch and were so glad we did. Plenty to eat and very nice, my tummy thanks you! We were picked up promptly and there was 6 of us in the comfortable minibus. We were very lucky because we were with 4 lovely people for the day, well 5 including Phil!!! Phil was an excellent guide and gave great advice at each place, he even walked around Birkenau with us so our own private tour. He was spot on with the advice and information and gave plenty of opportunities to wander around on our own. What a nice, knowledgeable, sociable and personable gentleman. If you are heading to Krakow, book with Phil and Krakow Tours to make the most of your stay. Brilliant service.

Visited September 2013
1 Thank Denzil15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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