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“Wonderful hotel in a perfect location.”

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Venetian House Aparthotel
Ranked #17 of 267 Hotels in Krakow
Certificate of Excellence
Reviewed October 23, 2013

This hotel is located right on the main square. It's an easy walk to many of the city's treasured locations, restaurants, and transportation. The room was very comfortable, the staff were friendly and helpful. My wife and I thoroughly enjoyed our stay in Krakow and the Venetian played a huge role in our enjoyment. I highly recommend this hotel.

Room Tip: A room that faces the courtyard should shield you from the sounds coming from the busy maun square.
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  • Stayed: October 2013, traveled as a couple
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Thank Bob N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this reviewResponded May 25, 2017

Dear Bob N,

Thank you very much for this review.

We are thrilled to see that you enjoyed your stay with us and were satisfied both with the apartment's location and the service our staff have provided you with.

Should you find yourself back in Cracow, please, contact our reception desk directly to make sure to get the best prices.

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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539 - 545 of 986 reviews

Reviewed October 20, 2013

The Venetian House Aparthotel is perfectly positioned in the magnificent main square of Krakow. We had a super room to the rear of the building overlooking a small courtyard. This was our choice as we felt that the rooms at the front could be a little noisy late at night, due to their overlooking the square.
The room was very comfortable, modern, large and with lovely high ceilings. It had its own kitchen area useful just for breakfasts. And despite being on the 2nd floor, the stairs did not cause too many problems.
The staff were very friendly and helpful. nothing seemed to be too much trouble for them. The reception was 24/7 and the house was very secure, with doors to the outside only accessible using a pin number after midnight.
The position was excellent as we only had to walk out of the front entrance and we were in the centre of the restaurants and pavement bars and cafes. if you needed a shopping fix, then all around were major international chains or locally-owned stores. A 10 minute walk took you to a major shopping mall, where all the international chains could be found. Also in easy walking distance was the Castle and other tourist areas.

  • Stayed: October 2013, traveled as a couple
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Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this reviewResponded May 25, 2017

Dear Andrew B,

Thank you very much for taking the time to write this review following your stay in the Venetian House Aparthotel.

We are thrilled that both apartment and its' location were satisfying for since it is one of the Venetian House Aparthotel's biggest assets. We try our best to be of service for our guests, so thank you for the complements on our reception staff - it is very much appreciated.

Should you find yourself back in Cracow, please, make sure to contact our reception desk directly for the best rates,

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2013

My husband and I stayed at the Venetian House Aparthotel (AAA Krakow Properties) in October 2013.

It was difficult to find at first, since we were walking from the train station, and we didn't know our way around. Once we found the place, it was amazing. It's located at Main Square (Ryek Glowny). You walk in through a little alley. You are central to everything!

The hotel offered a great price. ESPECIALLY SINCE WE GOT A TRIP ADVISOR special offer.

The room was amazing. It was comfortable and clean. The washroom was very nice and the shower was wonderful. We also had a kitchenette which was an extra plus! They also offer a discount with a close by coffee house for morning breakfasts.

There are no elevators in these apartments; but it was easy stairs to get to the third floor -- where our room was located.

The staff at the front desk was always friendly and helpful.

I couldn't have asked for more. I would stay here again!

  • Stayed: October 2013, traveled as a couple
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Thank clumsythief
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this reviewResponded May 25, 2017

Dear reviewsbywt,

Thank you very much for your great review.

We are glad that you enjoyed your stay with us and we look forward to meeting you again!

regards

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Reviewed October 16, 2013

There could not be a better location or more comfortable place to stay in Krakow. This is right on the Main Square (Ryek Glowny). Just walk out the door and everything is at your fingertips. The apartment was extremely comfortable and well maintained. The front desk staff helped me with everything I needed. When I couldn't figure out how to work the stove, they came up to my unit to show me how. They helped with tours and restaurant recommendations. They showed me on the map how to get to wherever I wanted. They printed my boarding passes for me. I could not have been happier. I wouldn't stay anywhere else.

Room Tip: The rooms below the fifth floor in the front have the better views of the square. The fifth floor h...
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  • Stayed: October 2013, traveled solo
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Thank Katherine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this reviewResponded May 25, 2017

Dear Katherine B,
Thank you very much for your review and all your nice words concerning our reception staff. We are glad they were helpful and managed to respond to your needs. Our aim is to provide friendly and professional customer service. We are also happy the central localization of our Aparthotel met your expectations.
Since your last stay with us, we have refurbished all apartments and changed the interiors to be cozier and more elegant. We will be more than happy to be able to host you once again, in a brand new Venetian House.
Regards,

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Reviewed October 15, 2013

Had a great stay at Venetian House. Located just off the main square, enough to be hidden from the noise, but close enough to walk anywhere in the old town. The service was great, very friendly and helpful staff on arrival. The apartments themselves are incredibly modern, super-nice bathrooms and even a small kitchen if you feel like cooking for yourself (which you should not do when in Poland). There are rooms overlooking the courtyard which I'm sure would be even better than the room we had. Free walking tours start from just outside the hotel which are well worth it!

  • Stayed: October 2013, traveled as a couple
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Thank Luke S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this reviewResponded May 25, 2017

Dear Guest,
Thank you very much for submitting your feedback.
We are very glad to be reading such a positive opinion about our Aparthotel. We are happy you liked the amenities of our apartments, found our front desk staff helpful, and were satisfied with our central location. Indeed, being placed right on Kraków’s Main Square, all attractions of the city are at our guests’ doorstep.
We are beyond happy to hear you were satisfied with your experience. We hope to see you again in the future. Should you decide to visit Kraków once more, please contact our reception directly for the best rates.
Regards,

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Reviewed October 10, 2013

So glad we chose to stay here during our stay in Krakow. Such lovely, modern apartments and the location is fantastic! We got upgraded on our last night due to an over booking and were put in a huge apartment over looking the main square, it was amazing.
Although
There are no lifts to the apartments at the back of the building which is the only slightly negative thing i have to say.
Friendly and very helpful staff, answered all our questions and arranged transfers for us back to the airport.
Cant reccomend these apartments highly enough- 5* for a 2* price.
would definately stay again!

Room Tip: Book the ones at the front of the building- amazing view!
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  • Stayed: September 2013, traveled as a couple
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1  Thank Niaaaaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this reviewResponded May 25, 2017

Dear Niaaaaaa,
Thank you very much for taking time to write this review.
We are pleased to hear you enjoyed your stay at Venetian House Aparthotel and we are beyond happy that you were satisfied with the apartment and found the Market Square view impressive.
Providing clean, modern apartments in the best location and with best customer service, has always been our aim and we are very glad you brought it to other travelers’ attention.
We are proudly announcing that the entire building is now serviced by a total of 2 lifts and every apartment has a lift access. Since your last stay with us, we have refurbished all apartments and changed the interiors to be cozier and more elegant. We will be more than happy to be able to host you once again, in a brand new Venetian House.
Regards,

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Reviewed October 10, 2013

I booked this hotel based on reviews from trip advisor and location. The location was fabulous, right on the main square. For that reason alone, you can't go wrong. Our room was on the 4th floor. It was clean with an efficiency, complete small kitchen, but the room was on the small side with the bed in the middle. Our maid service included straightening the bed and washing a few dishes only. They didn't replace any towels, clean the floor and did not replace the tiny portions of toiletries provided. The staff was very friendly and helpful. They provided private transportation to the airport right at their front door even as the area is mostly a pedestrian zone.

  • Stayed: October 2013, traveled with friends
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Thank Rose412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this reviewResponded May 28, 2017

Dear Rose412,
Thank you for taking time to submit your feedback.
We are glad to hear you enjoyed your stay in our Aparthotel.
We are also pleased to hear that you found our staff to be professional and helpful.
Being located right on the Main Square, all attractions and historic places are just steps away, making it so much easier to see as much as possible.
Since your last stay with us, we have refurbished all apartments and changed the interiors to be cozier and more elegant. We will be more than happy to be able to host you once again, in a brand new Venetian House.
We hope to see you again in the future.
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Venetian House Aparthotel

Address: Rynek Glowny 11 | Old Town, Krakow 31-042, Poland
Phone Number:
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Krakow
#10 Luxury Hotel in Krakow
#17 Romantic Hotel in Krakow
Price Range: $60 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Venetian House Aparthotel 4*
Number of rooms: 34
Official Description (provided by the hotel):
Situated in a stunningly renovated 16th Century town house, Venetian House Aparthotel boasts spectacular views from exclusive apartments overlooking the main market square. The apart hotel is located in directly on Krakow’s famous Main Square and within a few steps of the unique shopping and entertainment that Krakow has to offer. Being situated right on Krakow's market square, one can never be far away from the city's culture and attractions. Each of our rooms and apartments has been designed as a comfortable and self-contained living space, decorated in a contemporal and cozy style to complement the historic architecture of the apartment hotel. Fully equipped to include air conditioning, flat HD television, Internet TV and fiber wifi internet, they offer all that travelers need to feel like home away from home. On top of that each room and apartment is provided with a convenient kitchen allowing you to prepare a meal if needed. At Venetian Houss, we fully understand the need for professional customer service. Our reception is open 24/7, so we are always on hand to offer help, provide information, book tours, and efficiently resolve any issues with your stay. Reputation is essential to us and Venetian House Aparthotel is proud to have received a series of Tripadvisor awards over the last years. What's more we offer excellent value for money through our direct website: last minute discounts, reductions for extended stays and more competitive room rates for our valued returning guests. It now only takes 2 minutes to book online and you will receive an instant booking confirmation of your stay. Simply input your dates now and see what discounts apply to your visit. Venetian House Aparthotel consists of 34 apartments and all of them are serviced by a total of 2 lifts. ... more   less 
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Also Known As:
Venetian House Aparthotel Hotel Krakow

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