Mostly my comments are for an excellent apartment. The location is first rate and as a result you could never lose your way and will always be able to find your way back. The apartment arranged the taxi which turned up on time for both the arrival at the airport and to the minute on time for the return journey. The reception was closed when we arrived, 2 hrs prior to the check in time , but a buzz on the intercom and someone was with us very quickly. The apartment was ready and we were able to check in early. We were shown to the apartment and everything explained to us.
It was really immaculate, very large, and highly well equipped and furnished. The only thing which is minor is it could do with an in room safe. The apartment block is very safe with CCTV and gated entry however in the days of ID fraud i think most pepole would be happier putting their passports/ID cards and money in a locked safe in their room. Just a minor point.
One reviewer moaned about the security however it is in a city centre and i would rather have three locks and be safe than one lock and not safe.
The same reviewer moaned about the lack of a lift, the website is very clear about the lift or lack of it to certain apartments.
Now the only negative, the location is amazing and as a result there will always be city noise which i am very happy with. This was the second weekend before christmas and therefore there was probably more street noise than usual. However if you are very suseptable to noise and cannot stand late night street noise then i would suggest not having an apartment overlooking the square, there are i believe back ones further away from the street. Ours (room 9) had an amazing view of the square and xmas market but you do get the noise.
Secondly the noise from the rooms above. I think there is very little, if any soundproofing, the occupants on the 5th floor above us were cleary nocturnal and felt it ok to walk the floor constantly and move furniture at 4.30 am.
I am not sure what can be done about it, this is a very old building but something needs to be done to minimise the floor noise for the rooms below.
The room was amazingly hot considering it was minus 10 outside and you just need to open the windows to cool it down.
From start to finish the staff were extremely helpful when replying to emails, the booking and when actually there.
Overall exceptional value and location.
- Official Description (provided by the hotel):
- Situated in a stunningly renovated 16th Century town house, Venetian House Aparthotel boasts spectacular views from exclusive apartments overlooking the main market square. The apart hotel is located in directly on Krakow’s famous Main Square and within a few steps of the unique shopping and entertainment that Krakow has to offer. Being situated right on Krakow's market square, one can never be far away from the city's culture and attractions. Each of our rooms and apartments has been designed as a comfortable and self-contained living space, decorated in a contemporal and cozy style to complement the historic architecture of the apartment hotel. Fully equipped to include air conditioning, flat HD television, Internet TV and fiber wifi internet, they offer all that travelers need to feel like home away from home. On top of that each room and apartment is provided with a convenient kitchen allowing you to prepare a meal if needed. At Venetian Houss, we fully understand the need for professional customer service. Our reception is open 24/7, so we are always on hand to offer help, provide information, book tours, and efficiently resolve any issues with your stay. Reputation is essential to us and Venetian House Aparthotel is proud to have received a series of Tripadvisor awards over the last years. What's more we offer excellent value for money through our direct website: last minute discounts, reductions for extended stays and more competitive room rates for our valued returning guests. It now only takes 2 minutes to book online and you will receive an instant booking confirmation of your stay. Simply input your dates now and see what discounts apply to your visit. Venetian House Aparthotel consists of 34 apartments and all of them are serviced by a total of 2 lifts. ... more less
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- Also Known As:
- Venetian House Aparthotel Hotel Krakow