I'll start with the positives. The apartments are in a very central position making all Krakow attractions accessible by foot. The apartment itself was nicely furnished and had everything that you could want (or reasonably expect) - although the cable TV didn't appear to work but that didn't particularly bother us.
Now the negatives. NOISE, NOISE and more NOISE. The apartment suffers from very poor internal sound insulation due to the lack of carpet on the floors, the high ceilings and minimal wall furnishings. This is not a problem if your neighbours are reasonably mature and considerate of others, but unfortunately this wasn't the case during our stay (19th - 23rd October) in room 15. We were woken up at 4am and 6am on successive mornings (as I'm sure other guests were too) as a result of prolonged (45 mins plus) shouting by multiple male voices. On the Venetian House Aparthotel website it says:
" Please note Venetian House apartments are expressly not suitable for large groups of singles, stag parties or hen parties."
Clearly in this case it was suitable for a large group of singles or a stag party.
Unlike a hotel, the Reception is closed after 8pm Monday to Friday and after 6pm at the weekends, so there is absolutely nothing that can be done to rectify the problem - it was impossible for us to actually be able to gain access to the apartment(s) on the 5th floor.
On the one night of our stay that there was limited internal noise pollution, a nearby club / bar from 1am until at least 3am on the Sunday decided to blast out extremely loud music which was very clearly audible inside the apartment despite the windows being double glazed.
I simply cannot recommend this apartment as nice and well appointed as it is - we couldn't wait to get home to get some sleep! On another stay we might get lucky with the neighbours, but given the high numbers of idiots that are seemingly attracted to Krakow unfortunately, it seems a real possibility that this would happen again.
Of course it's up to you whether to stay here or not, but is it worth taking a significant risk that your holiday could be ruined?
- Official Description (provided by the hotel):
- Situated in a stunningly renovated 16th Century town house, Venetian House Aparthotel boasts spectacular views from exclusive apartments overlooking the main market square. The apart hotel is located in directly on Krakow’s famous Main Square and within a few steps of the unique shopping and entertainment that Krakow has to offer. Being situated right on Krakow's market square, one can never be far away from the city's culture and attractions. Each of our rooms and apartments has been designed as a comfortable and self-contained living space, decorated in a contemporal and cozy style to complement the historic architecture of the apartment hotel. Fully equipped to include air conditioning, flat HD television, Internet TV and fiber wifi internet, they offer all that travelers need to feel like home away from home. On top of that each room and apartment is provided with a convenient kitchen allowing you to prepare a meal if needed. At Venetian Houss, we fully understand the need for professional customer service. Our reception is open 24/7, so we are always on hand to offer help, provide information, book tours, and efficiently resolve any issues with your stay. Reputation is essential to us and Venetian House Aparthotel is proud to have received a series of Tripadvisor awards over the last years. What's more we offer excellent value for money through our direct website: last minute discounts, reductions for extended stays and more competitive room rates for our valued returning guests. It now only takes 2 minutes to book online and you will receive an instant booking confirmation of your stay. Simply input your dates now and see what discounts apply to your visit. Venetian House Aparthotel consists of 34 apartments and all of them are serviced by a total of 2 lifts. ... more less
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- Also Known As:
- Venetian House Aparthotel Hotel Krakow