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“Don't do it! Keep looking, there must be better places to stay! Do let the weird name put you off this time! Bad hotel!”

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Finger Guest Rooms Krakow
Ranked #27 of 125 Krakow B&B and Inns
Brighton, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Don't do it! Keep looking, there must be better places to stay! Do let the weird name put you off this time! Bad hotel!”
2 of 5 bubbles Reviewed May 14, 2012

Stayed here for a week 5-12/5/2012. We partly chose it because the name was so funny! Plus it fitted all our requirements and seemed a good price. I would not recommend it, it's not clean, very poor service, you can get a better deal for your money.

The rooms are ok, bearable, but there were many small problems, we moved rooms after our first night because they had put us in a room that was missing a curtain with a streetlight right outside (we arrived at 11pm and when we had realised a curtain was missing the staff were nowhere to be found!) ! They were fine about us moving the next day (we would have been happy with a curtain but I guess they have no intention of repairing this!) but didn't say sorry for there not being a curtain causing such a bad first nights sleep and were fairly rude, made us wait around for alot longer than they'd said it would take but did not apologise but acted as if we were fussy for not wanting to sleep in a well-lit room! Rooms all bearable but not very clean. They didn't change our sheets or clean the room all week! We had to ask the cleaner to give us clean towels (this was hard as we had limited polish and she spoke no english-the polish phrasebook and pointing came in handy!) and they didn't take the dirty ones away. The only thing the staff care about is getting the bill paid! Not a good nights sleep here, the pillows are terrible-very uncomfortable old cushions for a sofa not even real pillows. Mattress and other furniture fine. The shower is also not good, a cubicle with a shower curtain all the way round so the curtain is hanging half in the shower and sticks to you and the floor gets wet. The photo must be from the only nicely decorated room (we saw several other rooms when the doors were left open for cleaning and the 2 rooms we stayed in and they were all horribly decorated in very bright deep colours-even the ceilings! So you feel like the ceilings coming down on you! Our room was painted all over bright, deep orange and gave you a headache it was so ugly! some rooms had a wall with exposed brick which was nice and good wooden furniture but the effect is ruined by an entirely-one-colour walls and ceiling! Also saw rooms that were bright green/neon pink and deep purple etc.

There is not a 24 hour reception as stated this is a lie, there is a buzzer outside and a few times when I rang it (I wanted to ask for clean towels and sheet change) there was no answer. There is also no bar or restaurant below as is described in most adverts (it has been closed sometime.) Also it doesn't seem to be non-smoking as described, other guests (2 different rooms with different people) smoked so blatantly they must have been told it was ok, so the corridors stank of stale tobacco. This is a hostel for the price of a hotel! Keep looking! There must be better out there!

There are photos of the rooms on this site
http://www.booking.com/hotel/pl/finger-guest-rooms-krakow.en.html?aid=311076;label=finger-guest-rooms-krakow-uFvCU8GpqAYEEhBE1e8ndQS11115681780;ws=&gclid=CKj5t7WrgLACFY5pfAodCxWgDw

Room Tip: If you must, rooms at the back (not next to the road) are much quieter and it won't matter so mu...
See more room tips
  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank MsBrighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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37 reviews from our community

Traveler rating
    18
    11
    5
    2
    1
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19
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5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
London
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed November 1, 2010

Stayed here for three nights in September 2010. Good location, just get the bus from the airport to Krakow bus terminal. From there you just walk through one of the biggest shopping malls in Europe to get to the apartments. The room itself was quite nicely decorated with one wall being exposed brickwork. It had it's own bathroom too but I'm not sure each room has this. My room was on the road side but I didn't hear any noise at night. There was a small kitchen in a communal area although I didn't use as I ate out each night. It's about 500 metres from the centre which is has a really nice square full of bars & restaurants. Getting around Krakow is quite easy as it is quite a small city so walking is not a problem. I would definitely recommend a trip to Auschwitz, it's worth joining one of the guided tours as the guide we had really brought to life the suffering that happened, without her I think we would have just been wandering around. You have to do a tour between 10am & 3pm but before & after that you can just walk round if you wish. To get there was really easy, just go to the bus terminal & get a public minibus, it was about 9 Zloty each way & pay the entry fee when you get there. It works out about 20 Zloty cheaper than booking through an agent. Also, a trip to the salt mine is well worth it. You can get the bus from about 100 metres from the Finger appts, buy the bust ticket for 3 Zloty from the bus stop. Again, doing this yourself rather than through an agent with save you plenty of Zloty! The mine itself is good but the you will see the highlight (I will leave you to find out what it is) & I am sure you will be amazed (I was). The Schindler factory is on the other side of town to the apartment but it's not really a long walk. It's 15 Zloty to get in & really interesting, talking about the Jewish Quarter, it's well put together & worth a visit. We ate at a few nice places, I would recommend Fabryka Pizzy. It doesn't look much but the food was good. For drinking, Buddha bar, just off the main square was cool. A nice place to chill out after a days walking.
I wouldn't bother using taxis as the public transport was cheap & worked well.
The only negative I have is that everyone smokes in the bars which you don't see in the UK anymore. I have not given a higher score for service at the Finger apartments but that is only because we didn't use them for anything, they did give us a free map of Krakow though. Krakow is a really pretty place, I would 100% recommend a visit.

  • Stayed September 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
15 Thank boardaholic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Finger Guest Rooms Krakow

Property: Finger Guest Rooms Krakow
Address: ul. Warszawska 18, Krakow 31-155, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Kleparz , Stare Miasto
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Restaurant Airport Transportation
Hotel Style:
Ranked #27 of 125 B&Bs / Inns in Krakow
Price Range (Based on Average Rates): $
Number of rooms: 8
Official Description (provided by the hotel):
FINGER guest rooms are located in center (Old City) of Cracow, Square Market is about 500m away (10 min walk) and main rail station (Krakow Gl) and main bus station about 300m and Cracow University of Technology (Politechnika Krakowska). Every room has own bathroom (shower). In the same building (ground floor) there is a FINGER TRAVEL offering car rental, guides, theater tickets, sight-seeing, Auschwitz and Salt Mine (individual and groups) tours. ... more   less 
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