We stayed here early 2012 and were extremely disappointed. Once we found the hotel we couldn't find the reception as it is on the top floor of the hotel.... Odd. We carried 3 heavy bags up 2 flights of stairs to be greeted by receptionist and shown to a tiny room which did not reflect the price we were paying. We were told for additional money we could upgrade even though throughout our stay the vast majority of the rooms including superior rooms remained empty. (This was off peak season and would not be filled unexpectedly anyway).
On the second night (snowing and freezing outside) the key card to the room would not work at 1am when we returned from a night out. There is no reception until morning. We took down a number to phone which we gave to the barmaid at an Irish bar who spoke to the receptionist. We then had to wait for someone to come to the hotel and open our room door.
The rooms are extremely clean and the tea and coffee services are fantastic. Staff are excellent and extremely helpful although on a few occasions we found a little intrusive and try to hard to impress. I felt like as soon as I arrived home they would knock on my door to see where I had been and what I had done that day. I also questioned the security of the rooms because the front door and stairwell is so open and no staff at night.
Also when we did change room our bathroom and bedroom were open plan... A little strange. There was also a yellow tinge/Staining at the bottom of the bath???
I feel like this Hotel is only suitable for a niche market and this was not for me or my partner. I would not stay here again, it is very overpriced and definitely not what we expected. We were both very disappointed.
- Official Description (provided by the hotel):
- Komorowski Luxury Guest Rooms offers exclusive accommodation in the heart of Krakow's city centre. The 2 person jacuzzis and rainforest showers in every room, in-room waterfalls, exclusive Art Deco interior design, personalized service and ideal location will make your stay in Krakow unforgettable. Located just 5 minutes walk from the Main Market Square, famous Sukiennice Cloth Market and City Hall as well as many of Krakow's biggest attractions, it is the ideal place to relax in between your excursions. ... more less
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- Also Known As:
- Komorowski Luxury Guest Rooms Hotel Krakow