We just came home today 07/05/12 after spending 10 day in Poland for the first time. We arrived on the 27/04 /12 about 6 30 pm at the hotel . We were given room 128 so far so good , the heat out side is about 28 C , and the air con in the room does not work . I went to tell them and ask if it can be put on and / or fixed ? I was told maybe , or not until Tuesday, now thats 4 days away , So I ask for another room , that did not go down very well , please let us ty ot fix it first it may take a couple of hours , ok but I am tired and have been on the go all day I want a shower and then relax in a cool room . We did not unpack due to the chance we were being moved. We went to the hotel restaurant for our evening meal placed an order for food and drinks , it did arrive after some time but it was only warm at best on a cold plate.
9 pm the air con started to work cool but just a draught not a blast , ok better than it was . Then as we found out when you have a shower the door leaks and the floor begins to get rather wet , the radio / alarm clock does not work , if you need to use the pc ( its free ) that`s ok if it`s in the hotel . The porter gave me his to use ( Tom ) .No one tells you the restaurant is closed to guests when they have something on , you find that out at the door , no notice saying sorry please use upstairs at reception. First morning breakfast was pretty good , but every day after that the selection got less and less, we even had to ask for salt and pepper. Then a bus party arrived for 1 night only , my god we came down to a banquet in the morning , even a toaster was there . Next day yip some cold meat & cheese spicy sausage runny scrambled egg , warm milk for cereal ( only because it wasn`t chilled ) just left out at room temp , nothing to keep the youghurts cold just room temp. There is a menu in the room tell you what`s on offer , but don`t ask for anything with mushrooms because the price is different , except the fried mushrooms on their own.There is never any change in the menu , and we found that ther is quite alot of it from packets .
This was our first time in Poland and I think our last . for us it is a good value for money holiday all the prices are well below what we are used to in the UK so that`s a plus . I will say we had 3 staff members that were outstanding , Klaudia and Monica in the reception wer top class and Tom the porter a really good guy . We would have left and asked for a refund if it had not been for them. Not a 4* hotel 2* at best they need to pay more attention to what the guests would like rather than locals taking over for 1 night at a time . Oh we could have had chicken drumsticks this morning for breakfast some more left overs from yesterday.!!!!!.Yum Yum . The coldest day was today the rest of the week went between 28c to 36c . You need air con for that.
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