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“Fantastic hotel!”

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Hilton Garden Inn Hotel Krakow
Ranked #26 of 258 Hotels in Krakow
Certificate of Excellence
Becket, Massachusetts
Level Contributor
73 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Fantastic hotel!”
Reviewed May 1, 2013

This Hilton is the place to stay if you are visiting Krakow, particularly if you don't speak Polish. The staff speak excellent English, and go out of their way to help you with your visit. The location is great - we had a view of Wawel Castle and the Vistula river from our room. Easy walking distance to the Market Square as well. The room was pristine and comfortable, with all the amenities, even an english language recap of the day's news under the door each morning. We didn't take the breakfast plan, but had dinner one night in the hotel dining room, which was reasonably priced and the food was excellent. We "rented" bikes ( it cost the equivalent of 3$ a piece for the whole morning) and biked along the river. The desk set us up with a tour of the salt mines as well. We were well taken care of in every aspect - I would HIGHLY recommend this property!

Room Tip: ask for a castle view
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  • Stayed April 2013, traveled as a couple
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Helpful?
1 Thank lwatroba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Location
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  • Value
  • Cleanliness
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Glasgow
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed April 30, 2013

My friend and I stayed at the hilton for three nights and really enjoyed the experience. The breakfast is great with something for all tastes, cleanliness of the room was also very good and staff very helpful. The market square is a twenty minute walk from the hotel but the walk is enjoyable and safe even late at night, a taxi will cost around 20 zloty {£4.00}

Room Tip: request a castle facing room.
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  • Stayed April 2013, traveled with friends
    • Value
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Helpful?
1 Thank weegie_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, United States
1 review
Reviewed April 28, 2013

Excellent hotel for service and location. Extremely close to Krakow's market square. The staff was courteous and extremely helpful. This hotel outshines many 4 and 5 star hotels around the world. Definitely World Class!!!

  • Stayed April 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dorota_smagur, General Manager at Hilton Garden Inn Hotel Krakow, responded to this review, May 8, 2013
Dear Guest

thank you very much for staying with us. We are proud to outshine other 4 and 5 star properties and to be qualified to World Class. We promise to keep it and even go higher.
Please visit us when you are again in Krakow.

Best regards
Dorota Smagur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 27, 2013

Just came back from Karkow for a four nights city break staying in the Hilton Garden Inn. Check in was smooth, the location was perfect with just fifteen minutes walk to the old town along the river bank. The reception speak good English and very helpful with all the advise we need to explore the city, they even book the excursion to the salt mine and Auschwitz for us and advise which tour company to use and save 10% on the second excursion. When we want to go to the Oskar Schindler's factory Museum on our own he even suggest us to go on Monday when we get free entry and order a taxi from a reputable firm so we don't get rip off. We even had a call from the reception on the last night of our stay to check if we are happy with every aspect of our stay and do we need a taxi and wake up call.
Breaskfast was great with choice of English, Continental and American style DIY waffles! Room was of good size, clean and bathroom clean and morden.
Dinner and lunch was not expensive and present in a very enjoyable manners with first class service. Highly recommanded if you are going to this loverly city to experience it history and it will be the only hotel we will be stay when we come back again.

Room Tip: Choose the room in the front if you want to wake up in the morning with the rising sun and the view...
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  • Stayed April 2013, traveled as a couple
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    • Cleanliness
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Helpful?
Thank HAHAHOLIDAY87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkeley, California
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed April 27, 2013

This is a very nice, modern hotel with all amenities you might want (except for swimming pool, spa, etc). Rooms are modern with free wifi, flat screen TV with CNN and BBC.Beds are comfy, bath rooms modern but a tad on the smaller size. Generally a very nice, clean, quiet hotel. If you are driving a car it is great...you are on a main round that circles the perimeter of the Old City, with convenient access and parking. If you like walking, it is about 20 minutes, brisk pace, to walk to Old City center. Not so bad in the morning when you are fresh, but after a long day of sightseeing, it would be nicer to be a little bit closer. The saving grace is that you are a five minute walk to the tram station where you can catch the #52 or #18 tram that takes you to the main tourist area of the Old Town. You can buy tickets for a couple of zlots at the tram station from a vending machine. Each tram stop has a schedule with posted times so you can decide if you want to walk or wait for tram. Other than being across the river and a little shlep away from the center, it is a very good value for a comfortable hotel. I especially liked the fact they had a laundry room on the 6th floor where they had a washer and dryer for guest use at no charge. I carry a little laundry powder when I travel and I enjoyed not having to do some laundry in the sink. (Supposedly you can get some laundry detergent from staff if needed...I don't know if it is free though)

Room Tip: Rooms with view of the castle are above a large thoroughfare and might be a tad on the noisier side...
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  • Stayed April 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Olga_from_Berkeley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dorota_smagur, General Manager at Hilton Garden Inn Hotel Krakow, responded to this review, May 8, 2013
Dear Olga

thank you very much for staying with us and sharing your comments about our property.
As you have mentioned we are perfectly located for guests arriving by car but also those who dont have car can easily travel with public transportation.
We work all the time on our service level and ammenities in the hotel so the location can be compensated in a way.
I hope when you are next time in Krakow you will stay with us again.

Regards
Dorota Smagur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed April 18, 2013

Me and my boyfriend stayed at Hilton garden inn in krakow for two nights. The hotel was a bit further out of town, but we didn't mind that. Taxi was cheap or we just went for a short 20 mins walk. The cheap price made up for the distance. Perfect stay, cannot fault anything. Would highly recommend.

  • Stayed March 2013, traveled as a couple
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Helpful?
Thank Superpandauk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 18, 2013

Stayed here for 2 nights. The hotel is very good, but a little bit far from Marketplace (about 30 minutes walking). Rooms are comfortable, but one night we had some alarm - it wasn't fun. Breakfast is good, especially perfect waffles!! Free parking near the hotel.

  • Stayed December 2012, traveled with friends
    • Value
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Helpful?
Thank Dancer_Nadya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Hotel Krakow

Property: Hilton Garden Inn Hotel Krakow
Address: ul. Marii Konopnickiej 33, Krakow 30-302, Poland
Phone Number:
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Krakow
#9 Romantic Hotel in Krakow
#13 Family Hotel in Krakow
#16 Luxury Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Garden Inn Hotel Krakow 4*
Number of rooms: 154
Official Description (provided by the hotel):
Hilton Garden Inn Krakow is located near famed Wawel Castle and the Vistula River. Enjoy a convenient location 25 minutes by taxi from Balice Airport, 20-30 minutes on foot to historic attractions and the Kazimierz Jewish Quarter. Guest rooms and suites feature views of the Old City or the park. Whether you are visiting Krakow for business or to tour the city, you will find modern guest rooms with comfortable beds.Enjoy spacious guest rooms or a Junior Suite during your stay in Krakow. Guest rooms and suites feature complimentary WiFi, secure remote printing, and ergonomic Mirra by Herman Miller desk chairs. Enjoy cooked-to-order breakfast in The Restaurant which also serves Polish specialties for lunch and dinner. The modern Krakow restaurant and bar serves international dishes for lunch and dinner. Relax with a room service dinner or a prepared meal from the Pavilion Pantry which also sells snacks, sundries, beverages, beer, and wine. ... more   less 
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Also Known As:
Hilton Garden Inn Krakow Hotel Krakow

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