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“You won't be disappointed!”

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Hilton Garden Inn Hotel Krakow
Ranked #27 of 259 Hotels in Krakow
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“You won't be disappointed!”
Reviewed October 6, 2012 via mobile

High quality accommodation and friendly English speaking staff. The staff were very helpfull, they found us a room straight away even though we arrived 3 hours early. They also booked our Auschwitz trip for us which was convenient. The free WIFI was very good, we were able to stream video on my iPad to watch a film each night before bed. Breakfast was a bit pricey in the hotel but there was a good selection of food. The gym was quite good as hotel gyms go, a good range of cardio machines and a free weights rack going up to 20KG dumb bells. The cardio equipment all has built in TV's with iPod connectivity.

Stayed October 2012, traveled as a couple
Helpful?
1 Thank Craig T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dorota_smagur, General Manager at Hilton Garden Inn Hotel Krakow, responded to this review, October 11, 2012
Dear Guest,

thank you very much for great comments. Hope to see you again in Krakow.

Regards
Dorota Smagur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,554 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (269)
Date | Rating
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English first
PA
Level Contributor
6 reviews
3 hotel reviews
Reviewed October 5, 2012

The hotel is so clean, so modern, the staff is so friendly - I cannot say enough good things about this hotel. We had never been to Poland, didn't speak the language and this hotel went above and beyond. They re-confirmed our tour reservations, answered all kinds of questions, gave excellent advice on where to eat, where to visit, gave excellent directions. They were fabulous.

Room Tip: Ask for one that gives you a view of Wawel Castle.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank codieshousePA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dorota_smagur, General Manager at Hilton Garden Inn Hotel Krakow, responded to this review, October 11, 2012
Dear Guest ,

thank you so much for great words. We are proud to be called best choice in Krakow and we do our best to keep it for long time .

Best regards
Dorota Smagur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
scotland
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 5, 2012

booked city break with easyjet and got the choice of this hotel and what a great pick we made although about 20 mins walk to centre of krakow the hotel was great for our stay staff were excellent and all were most helpful to any request we made.Breakfast superp dined in main restaurant two nights food was superb and reasonably priced on the whole a wonderful time was had at this hotel rooms were roomy and spotless durinng our stay i cant compliment the staff and all concerned with this hotel highly enough

Room Tip: room at back of hotel quieter than front
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 127dave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dorota_smagur, General Manager at Hilton Garden Inn Hotel Krakow, responded to this review, October 11, 2012
Dear Guest

thank you very much for complimenting us . We are happy when our guests feel like home . Hope to see you again
Best regards

Dorota Smagur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisburn, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 2, 2012

We stayed at the Hilton Garden Inn for 4 nights at the start of September. A great base for exploring a beautiful city. Spotlessly clean, friendly and helpful staff and a varied breakfast, what more can you ask for! As most people have pointed out it is a good 15 minute walk to the centre but only a 5 minute walk to the nearest tram. We walked around the city as it was easy to navigate and so much to see and do. Definetely a city I would recommend and would not hesitate to recommend Hilton garden Inn as a base for exploring.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Les82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlisle Cumbria
Level Contributor
290 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed October 2, 2012

Good clean hotel located twenty mins walk from old town. The staff were very friendly and we used their excellent Mercedes taxi service to visit The Black Madonna. A good safe driver in terrible weather conditions..thank you.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris1612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
haverfordweat
1 review
Reviewed September 29, 2012

Excellent breakfasts and pleasant english speaking staff hotel very clean with nice bar area and good bar meals room very quiet allowing good sleep even though hotel was on a dual carriageway.
Hotel was 15 minute walk from the old town and 20 minute walk from the Main market square

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roger f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dorota_smagur, General Manager at Hilton Garden Inn Hotel Krakow, responded to this review, November 17, 2014
Dear Roger

thank you very much

best reagrds
Dorota Smagur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Czech Republic
Level Contributor
201 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed September 29, 2012

We came by car, there is some limited parking space outside the hotel and the underground parking.
Hotel is modern and in general also well managed, rooms are clean and spacious.
Professional and helpful staff both in the reception and the restaurant where we had a lunch were very satisfied.
The only downsize of our stay was breakfast experience. Both choice and quality of the food was slightly below our expectations.
Lots of bored young staff quite inefficient is food service and replenishing (e.g. it was either off the scrambled eggs or off the bacon).
However I have to say that cleaning of tables was quick and efficient (to sum up I tend to say - girls taking care of table were fine while boys taking care of the kitchen and food replenishing were bored and exceptionally slow).
The hotel is rather off the centre and you have to walk about 20 minutes to reach the centre. But its easy and you can't be lost.

Room Tip: I have asked for a room not facing the main street and we were satisfied. I can't judge if the r...
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jardaok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Hotel Krakow

Property: Hilton Garden Inn Hotel Krakow
Address: ul. Marii Konopnickiej 33, Krakow 30-302, Poland
Phone Number:
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Krakow
#9 Romantic Hotel in Krakow
#13 Family Hotel in Krakow
#16 Luxury Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Garden Inn Hotel Krakow 4*
Number of rooms: 154
Official Description (provided by the hotel):
Hilton Garden Inn Krakow is located near famed Wawel Castle and the Vistula River. Enjoy a convenient location 25 minutes by taxi from Balice Airport, 20-30 minutes on foot to historic attractions and the Kazimierz Jewish Quarter. Guest rooms and suites feature views of the Old City or the park. Whether you are visiting Krakow for business or to tour the city, you will find modern guest rooms with comfortable beds.Enjoy spacious guest rooms or a Junior Suite during your stay in Krakow. Guest rooms and suites feature complimentary WiFi, secure remote printing, and ergonomic Mirra by Herman Miller desk chairs. Enjoy cooked-to-order breakfast in The Restaurant which also serves Polish specialties for lunch and dinner. The modern Krakow restaurant and bar serves international dishes for lunch and dinner. Relax with a room service dinner or a prepared meal from the Pavilion Pantry which also sells snacks, sundries, beverages, beer, and wine. ... more   less 
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Also Known As:
Hilton Garden Inn Krakow Hotel Krakow

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