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8 - 13 of 423 reviews
Reviewed August 1, 2019

Simple but spacious and clean rooms. In the air-conditioned room, mini bar and coffee / tea corner.
In general (outside reception) the staff does not speak English.
Good breakfast.
In the immediate vicinity of the hotel shopping center

Room tip: Pleasant hotel at a reasonable price for those who are interested in the water park.
Date of stay: July 2019
  • Trip type: Traveled with friends
    • Location
    • Cleanliness
    • Service
1  Thank sricu1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
SM_ManagerHotelSwing, Kierownik sprzedaży at Hotel Swing, responded to this reviewResponded November 21, 2019


Dear sricu1,

Thank you for getting in touch with us to rate your visit at Hotel Swing.
We are happy to hear you highlighted our clean rooms, good breakfast, closeness to Water Park and Shopping Center. we are constantly working to prevent any imperfections.

All best! ;)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2019

It was so nice to again find a hotel with air conditioning. Europe is in the heat wave so having this was a huge bonus. There was a small fridge in the room and the beds were very comfortable with a good quality linen.
The only negative is it was quite a bit out from the city centre.
There are two large shopping malls within walking distance and if you fancy a swim there is a large water park next door. I recommend this hotel

Date of stay: July 2019
  • Trip type: Traveled with friends
    • Sleep Quality
    • Rooms
    • Service
2  Thank Juleigh B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
hotelswing, Kierownik ds. gości at Hotel Swing, responded to this reviewResponded May 4, 2020

Dear Juleigh,

Thank you for your feedback. We try to maintain comfort in all areas of the hotel, hence we know that air conditioning is necessary :) Thank you for the recommendation. We hope you had the opportunity to use the Water Park, which is a few steps away, and the area was friendly. Best regards!

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Reviewed July 1, 2019

The hotel is a bit away from the city center and preferred by groups like us. Location is quite peaceful and there is a good supermarket across the street for those who want to buy some nick-knacks and edibles. Rooms are quite comfortable, modern and clean. Breakfast was very good.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Tulsi53
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
hotelswing, Kierownik ds. gości at Hotel Swing, responded to this reviewResponded June 18, 2020

Dear Tulsi53,
Thank you for expressing your opinion. We are pleased that you rated positively Hotel environment, restaurant and breakfast. Come and visit us during your next visit to Cracow. We will be very happy to host you. Best regards.

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Reviewed June 24, 2019

Although set outside city centre this hotel benefits from quieter location and is well served with excellent local bus services. Clean & comfortable rooms with on-site restaurant & breakfast room. Swimming pool & shopping centre in close proximity

Date of stay: April 2019
1  Thank car-e237
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
hotelswing, Kierownik ds. gości at Hotel Swing, responded to this reviewResponded May 8, 2020

Car-e237,
Thank you for expressing your opinion. We are pleased that you rated positively Hotel clearness, restaurant and breakfast. Come and visit us during your next visit to Cracow. We will be very happy to host you. Best regards.

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Reviewed April 28, 2019

Loved the location of this hotel next to a good sized mall and bus stop. Easily accessible by bus from the city centre. Rooms were very clean and the room rate that included breakfast was reasonable, Buffet breakfast was good. Room had kettle but no safe. The staff members were courteous and helpful.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Sue m
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
hotelswing, Marketing Manager at Hotel Swing, responded to this reviewResponded May 23, 2019

Good morning. We like to read positive opinions like yours. Thank you for paying attention to positive aspects of your stay, such as access to the city, cleanliness and breakfast. I am also glad that you praised our service, because in our Hotel Swing we care about the highest standard of service for the Guest. We kindly invite you again!

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