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Crystal Suites
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Reviews (788)
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All reviewscupcake cornernight watchmanold townthe main squarethese apartmentswashing machineliving roomquiet areafelt like homeunderfloor heatingapartment was cleanhome from homefully equipped kitchenself cateringwonderful staygreat apartmentminute walk
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Reviewed December 7, 2012

Just returned from a lovely midweek break in Krakow, staying at the Crystal Suites, Old Town. The accommodation was very clean with high quality fixtures and fittings. The room was set up as an apartment with fridge, hob etc. It even had a washing machine in a cupboard in the bathroom! The staff at the reception were very friendly and helpful. We chose to take their preferred option for collection at the airport and return, arranging the initial airport transfer via email before arrival. The drivers were very courteous and friendly. The same company arranged our visit to Auschwitz. We probably could have saved money by using other options but feel that the service received was excellent and well worth the cost.

The only slight negative point was the arrangement of the supplied bedding. The double sized bed had two individual duvets, one on each side. My wife and I found it impossible to use both so reverted to just one, this ended up in a few tussles fighting for the one undersized duvet.

The apartments are close to the market square, only 5 minutes walk away from the centre of town, the great thing about Krakow is compact it is with most places easily reached on foot or via trams. We found some lovely restaurants and bars in Krakow, including the Pod Wawelem (close to the Castle, if you eat here make sure to go hungry, the portions are huge – Monday is cheap night but very very busy), Starka (try their vodkas!) and a great bar called “Omerta and more” (in the Jewish part of old town and has a great selection of draught beers).

All in all, a lovely apartment in a lovely city.

  • Stayed: November 2012, traveled as a couple
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3  Thank SteveMcQ_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2012

We stayed 5 nights in Krakow and thought that a suite would be a more comfortable place to stay than a hotel and boy, were we right. These suites are in a good position, about 10 minutes walk to the main square. Very safe, we had no problems walking back late at night. The staff couldn't be more helpful and even gave us a small Christmas present when we left. The suites are a good size, warm, well equipped and the wifi was fast. We used the fridge top-up service and for the €20 it cost we got a great range of local food, there was a good bit still there when we left.

Room Tip: If you are staying a while use the fridge stocking service.
  • Stayed: November 2012, traveled as a couple
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2  Thank EliKoenig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2012

We stayed three days in Krakau, and enjoyed our stay at the Crystal Suites thoroughly. Rooms are simple and clean, with spacious kitchen and living area. The rooms are sparsely furnished, so if you are looking for crushed velvet luxury, this might not be for you. A 5 minute walk from the center of Krakau, with some of the best off-the-beaten-path restaurants around the corner from the hotel. The staff was generous with time and information (thanks guys!!) We would happilyts stay here again.

  • Stayed: October 2012, traveled as a couple
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Thank alexmcg66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2012

We asked for a quiet apartment for 2 and were not disappointed . Brilliant staff and it felt very safe We stayed for 3 nights in mid Nov 2012 . Bitterly cold outside but flat was very warm , clean and the wifi was quick. Double bed on the small side and high tog duvets not necessary. Superb restaurant 2 streets away : Zielona Kuchnia . Definitely use the hotel limo service to the airport , very reasonable . We asked the hotel to arrange our trip to Auschwitz with english speaking driver worked well and arrived on time . If you are visiting in winter take your warmest boots , gloves , hat etc even if the temp says +5c it feels like - 5 !!

  • Stayed: November 2012, traveled as a couple
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1  Thank bench2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2012

This is by far the best serviced apartment I have ever stayed in. The staff are fantastic, right from the very first time you contact them until the minute you leave.

You can easily walk to all of the tourist attractions, and it feels very safe walking at night by yourself.

Unbelievable value for money, and they gave a lovely Christmas Decoration to remember my stay by. Choose Crystal Suites!!

  • Stayed: November 2012, traveled solo
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2  Thank kiwi089
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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